I want to write a letter to Casio in the US. I knew neither who the CEO is or where the US headquarters are. So, I decided to ask Copilot via Bing.com
[See the full post at: The Casio question]

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I want to write a letter to Casio in the US. I knew neither who the CEO is or where the US headquarters are. So, I decided to ask Copilot via Bing.com
[See the full post at: The Casio question]
AI = Almost Intelligent.
Perplexity.ai
The president and CEO of Casio America, Inc. is Tomoo Kato, who was appointed in 2023. He serves as both the chairman and CEO, focusing on U.S. strategy and operations.
The U.S. headquarters of Casio America, Inc. is located at:
570 Mt. Pleasant Avenue, Dover, New Jersey 07801
This address serves as the base for Casio’s operations in the United States.
Note: There seems to be a discrepancy in some sources regarding “Casio USA” versus “Casio America.” However, “Casio America” is commonly recognized as the official subsidiary operating in the United States110. The reference to “Dover, Ontario” appears incorrect for a U.S.-based operation; it likely refers to an error or confusion with another location
I think some of the confusion between Ori and Kato may be related to the wording of your question. You asked: “Who is the president of Casio US, and what is the US headquarters’ mailing address?”
Note that you did not ask “who is chairman” or “who is CEO”. You asked for “President”.
When Ori was appointed in 2021, Casio’s press release announced his title as “President and CEO”.
https://world.casio.com/news/2020/1225_personnel/
Kato’s title is “Chairman and CEO”. Not “President”. I can’t find Casio’s press release, but their website says “Chairman”:
https://world.casio.com/corporate/profile/directors/?form=MG0AV3
So when you asked Copilot who’s the President, it found a direct word match in Ori. I suspect that if you had asked “Who is the CEO of Casio US”, Copilot might have responded “Kato”. In many companies, Chairman and President are different individuals.
Those with more AI expertise than I might consider: Should Copilot have recognized the date difference, noticed that Kato is a newer CEO, and used its artificial intelligence to, at least, explain the terminology difference to you?
Dell XPS17, 11th Gen Intel I7, 64gb RAM, Windows 11 Home 23H2
The reference to “Dover, Ontario” appears incorrect for a U.S.-based operation
The US and Canadian Casio addresses are Dover, NJ and Markham, Ontario
So where did you come up with Dover, Ontario… especially since there is no such location in Canada??
The closest match is Port Dover, Ontario an unincorporated community on the north shore of Lake Erie.
In many companies, Chairman and President are different individuals.
Let’s say I was asking a knowledgeable source, such as an experienced business journalist or a neighbor who happened to work for Casio. In other words, a human. That person would have recognized the distinctions, and either given me the most senior executive’s name or asked me to disambiguate.
… explain the terminology difference to you?
That’s one thing I don’t want – AI “explaining” things to me. I will not abide being talked down to. I tolerate it from my wife, but that’s a whole other thing.
Hate to say it, but everyone in the world marks us as targets from which to extract fun and profit. Why should AI, trained on everything we say, be any different?
In all seriousness, like you I would like either a humble disambiguation request or the presentation of more than you wanted to know.
There’s no real reason for the answer to be anything less than the preparation of a well-organized, multimedia, wiki-like page with everything you could possibly want to know about Casio, organized by relevance to your query and tempered by all you’ve recently shown interest in. And fully fact-checked, with notes about conflicting information.
AI is currently still being treated as a parlor trick. We seem to be in the same state, but not nearly in the same ballpark, as what’s needed for it to truly enhance our lives. As it is, it just complicates them.
So much of what we try to work with never gets past the “hey, look at this” stage, and even when the few rare cases begin to go further they just don’t advance. “There’s no money in that.”
In the 1980s I imagined high tech / information tech could just build and build and build as bigger and bigger building blocks got solidified. The 1990s began to disabuse me of the notion. Now we all struggle to make the latest releases of anything do quite as much or as well as the previous version did.
“That’s (high tech) life.”
-Noel
I suspect that if you had asked “Who is the CEO of Casio US”, Copilot might have responded “Kato”.
It does.
That’s one thing I don’t want – AI “explaining” things to me.
In that case you’ll need to be more careful about asking the correct question in the first place.
All I can say is that we really, really didn’t need new tech to initially present itself to us as infallible (we all trust records on computers), then later become as untrustworthy as – or more so than – a human.
W/regard to AI knowing more about the whole world’s story than any of us could possibly know… It strikes me that any true general intelligence that emerges from AI that has tried to grok the world will almost certainly be insane in its own ways.
God have mercy on our souls.
-Noel
Casio, that’s a name I have not heard mentioned for years
Except for my early HP calculator, every subsequent one was a Casio. I also own a 20-year-old Casiotone keyboard, which is why I’m writing to the company. Never a watch, though.
The Casio AQ-230 series of watches has been going for probably 50 years, and recently a whole variety of different-coloured faces have become available (in the UK, at least). Over that time they have doubled or tripled in price – I remember buying the silver-coloured one for something like £16. They have only two faults: that every four years, at leap-day time, you have to manually adjust the date; and that the date format is the bizarre mm/dd.
[Since you ask, I have the royal blue face and the light blue face versions at present!]
BATcher
Plethora means a lot to me.
the date format is the bizarre mm/dd
Fault? That’s a feature!
then later become as untrustworthy as – or more so than – a human.
Noel You ain’t seen nothing yet.. Just think about who is in control of Ai..
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