• System 32

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    #495543

    (Recent post system 32 dll error)
    Recently my daughter was out on facebook, when she returned to windows she brought back a virus that delete random system32 and windows system files. Windows Defender did not catch the virus. I had to get a system recovery disc from gateway because the virus corrupted the recovery backup as well. Needless to say I am still waiting on the disc from gateway and having to use a friends computer. This virus is very nasty so please cya and watch out.

    Screwed, Blued and Tattooebear221

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    • #1459457

      Sorry for your problem. Good reason to create regular backup images.

      Do you know what the virus is?

      Joe

      --Joe

      • #1460500

        better reason to stay off facebook

        their fine print warns about things they do that facilitate such problems being done to you

        Sorry for your problem. Good reason to create regular backup images.

        Do you know what the virus is?

        Joe

        • #1460717

          Have hard-headed smartass children that make it their mission to do the opposite of what they are told even with the site not allowed thru Family Safety. Any thoughts on this would be gladly use to stop the smartasses.

          Thanks

          • #1460753

            Have hard-headed smartass children that make it their mission to do the opposite of what they are told even with the site not allowed thru Family Safety. Any thoughts on this would be gladly use to stop the smartasses.

            Thanks

            It depends on your starting point. Do your children have their own computers?, or do they have accounts on the family computer. In any case, you should have the password for the administrator’s account, and your children should have user accounts.

            Then when they want to install something, they will have to call you, and you will be able to review what they are installing.

          • #1461113

            Have hard-headed smartass children that make it their mission to do the opposite of what they are told even with the site not allowed thru Family Safety. Any thoughts on this would be gladly use to stop the smartasses.

            Thanks

            I see no reason why minor children are entitled to a computer. The only reason they have one is because of the extreme generosity of their dad. Same applies to cell phones, etc.

            In light of this, here are some things you could do:

            1. Ban them from your computer.

            2. If you are so inclined, get a kids computer for them to use. But only if you are so inclined.

            3. Block certain web sites in your router, and put a good password on your router.

            Group "L" (Linux Mint)
            with Windows 10 running in a remote session on my file server
            • #1461125

              I see no reason why minor children are entitled to a computer. The only reason they have one is because of the extreme generosity of their dad. Same applies to cell phones, etc.

              In light of this, here are some things you could do:

              1. Ban them from your computer.

              2. If you are so inclined, get a kids computer for them to use. But only if you are so inclined.

              3. Block certain web sites in your router, and put a good password on your router.

              In the UK kids have computer lessons in school from an early age and having access to one at home can be an aid to their learning as well as their use later for homework.

              Unfortunately, I think the biggest enemy is Facebook and because of interaction between their friends, some nasties can get onto the computers through exploitation of the unwary in clicking on this, that or the other.

              Fortunately, these two boys have a father who is well versed in infections and some education as to the pitfalls would stand them in good stead.

      • #1460704

        Sorry for your problem. Good reason to create regular backup images.

        Do you know what the virus is?

        Backed up with nero can’t get it back. Go figure

    • #1459468
    • #1459566

      Does your the computer have files that you need to save such as email or photographs? depending on how badly the file system is corrupted, you may be able to recover them using a Linux Live DVD.

    • #1459570

      Sadly Windows Defender does very poorly in tests against other AV software.
      Joe

    • #1459590

      If you can boot up into Safe Mode you may be able to run MSRT by going Start (depending upon the OS which could be Win 8.1 if you are using Defender) type mrt.exe – press enter and run a full scan.

      Or as you have access to another computer, create a Kaspersky Recue Disk to boot up with and run that – the scans can take a while to complete.

      • #1460715

        Mrt.exe command does not work, invalid command but thanks anyhow. Gateway sent me the recovery discs. When I finally get rid of this virus I will make the rescue disc. Hopefully I won’t need it.

        Thank you
        bear221

    • #1460713

      Nero Backup really sucks

    • #1460733

      As you have Norton then you will also have the option to run NPE, but using it this way from within the program, I think it only runs in Rootkit mode which is quite aggressive and could take out other programs, but as it got past it in the first place, it could be debatable whether it would find the infection or be able to do anything with it.

      I have NPE as a separate .exe in my Downloads folder so I can opt for the Standard scan.

      If you have the option for Safe Mode with Command Prompt or can access the cmd prompt from Safe Mode, you can also run mrt.exe from there.

      For example, type mrt.exe /F:Y to run a full scan and automatically clean the infected files.

      To exit from Safe Mode with Command Prompt, shutdown and restart – enter shutdown /r

      The Kaspersky Rescue Disk after scanning C: could initiate a chkdsk /f to repair any damaged/corrupt files, but a recent scan with it on mine took ~9hrs for it to get through my C: in Win 7 – but it did the job although it wasn’t to disinfect – but which may negate the need for you to factory reset your computer with the OEM disks.

      As for the kids – tell them if they screw it again by going to sites they shouldn’t then you won’t get it fixed and they’ll be without a computer – or chop their hands off :rolleyes::D

    • #1461030

      Children will find a way around everything that you try to do.
      As for virus’ – I told them that it’ll cost them what it costs my customers ($200 US for a virus removal w/hardware diags).
      I was going to give them a break on earning it ($50 credit for mowing the lawn, etc)
      The older boy decided to stop using the computer :0)
      The younger boy researched things and started removing his own virus’ :0)

    • #1461053

      It sounds like you could have an apprentice but a pity about the elder boy no longer using the pc – unless he prefers the $50 in cash rather than credit for mowing the lawn 😀

    • #1461138

      The best thing that I’ve found is to put the computer in a common area where what they’re doing is visible (without them being spy’d upon)
      Then when you see them doing something that they shouldn’t be – that’s the time for creating consequences for their actions!

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