Norton 2010

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If I suscribe to Norton 2010, does the license only allow me (1 user) to use it? Also, up to how many computers can it be installed on?

If I choose not to update my subscription, it is true that I will be able to continue to use Norton Antiviurus on my computer but I simply won’t get the updated virus, worm, and spyware definitions? Finally, if I choose not to update, will I be able to conintue to use Norton’s “Cards & Log-ins” feature, which I installed when I first purchased Norton?

Thank you.

JMT

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Symantec offers numerous Norton suites and licenses. Norton 360 and Norton Internet Security store logins; Norton Antivirus does not (see http://www.symantec.com/norton/internet-security). Do you recall which product or product bundle you have?

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Hi JMT :

Based on Symantec/Norton’s very poor performance in “Retrospective/
proactive” ( the degree of effectiveness of keeping malware OFF a
computer ) testing done by the Independent Researchers at
http://www.av-comparatives.org , they or McAfee would be the last
Choice for a security program on my computer . Norton had the
lowest “score” of 36% with an “Advanced Certification” level
( many Others had an “Advanced Plus Certification” level ) . If I were
you, I would look into GData ( 66% & an Advanced Plus Certification
level) or a perennial high “scorer” like NOD32 from Eset Software .

I have discovered that Norton, on at least one product, uses the
suspect “Cloud”-based Approach to security .

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A few years back, I posted on “Woody’s Lounge” about Norton Antivirus and got a handful of replies telling me that it was a resource hog and I could get a good product such as AVG for cheaper or free. However upon searching the lounge for “Norton jmt356” I didn’t find this post. Is it because it is too old and has been archived or deleted because it was in the predecessor to this Lounge? Can anyone else find it?

By the way, part of the reason I am looking at other anti-malware products is because Norton, despite the fact that I spent $50 last year to update my definitions, let the Malware Doctor (a rogue anti-spyware program that automatically installs itself on victim computers) through to my computer. It was nearly impossible to remove.

As a side note, if anyone knows who the programmers behind Malware Doctor are, please let me know.

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However upon searching the lounge for “Norton jmt356” I didn’t find this post. Is it because it is too old and has been archived or deleted because it was in the predecessor to this Lounge? Can anyone else find it?

Old posts are still around. Try the advanced search, where you can separate your keywords from your username. Was it this thread: Spyware/adware/malware/worms?

By the way, part of the reason I am looking at other anti-malware products is because Norton, despite the fact that I spent $50 last year to update my definitions, let the Malware Doctor (a rogue anti-spyware program that automatically installs itself on victim computers) through to my computer. It was nearly impossible to remove.

It’s always difficult to determine how malware arrived on your computer. Most AV software that offers “real time” protection checks file when they are read from or written to disk. If malware can defeat the on-access scanner, by using rootkit technology and/or by killing the scanner in memory before installing itself, then as you say, you are stuck cleaning up the mess. The most critical element to avoiding these problems is to keep your browser, operating system, and plugin/ActiveX software patched up to date, as well as having your AV update itself frequently. Secondarily, you can use web reputation tools to avoid accessing web sites that distribute malware. For example: Web Protection Add-On from Trend Micro USA[/url].

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Hi JMT :

When it comes to “Rogue” programs, One should be very careful with
using the specific “Name” of the program, because different techniques
are used. “Malware Doctor” was a clone of a program called
“AntiSpy Knight” and during 2009, most “Rogues” were relatively easy
to fight by using the PRIMARY program developed for this purpose
called “Malwarebytes Anti-Malware”, available at
http://www.malwarebytes.org/mbam.php .
The latter “type” of “Rogues” being developed nowadays, like
Antimalware Doctor, usually require a PRELIMINARY “step” be used,
either “rkill.com” or “exeHelper” ( I prefer exeHelper ) , PRIOR to using
Malwarebytes Anti-Malware . Malwarebytes Anti-Malware comes in a
“Free” or “Professional” version, the latter providing real-time
protection . In addition, some Rogues require a preliminary step of using
the FREE “Process Explorer” program .

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JScher,

That’s the post I was looking for. I’m surprised it didn’t show up when I typed “jmt356 norton” into the search box. I’ll try Advanced next time.

I am surprised at how much and how fast the annual subscriptions to Norton Antivirus are going up every year. This year, it is up to $49.99 for Norton Internet Security. Back in 2008, it was $42.79 for renewal; in 2007, it was $39.99 for one year. This si getting ridiculously expensive. Norton Anti-Virus is making way too much money by charging each user so much money every year. What’s it going to be next year? $60 renewal?

Do you or anyone happen to know how many licenses come with that renewal? I.e. can I install Norton on the 3 computers in my household?

On another note, I seem to recall that when Norton was not renewed years back, I was able to still access the program, it would run its weekly scans, etc. The only thing I was no longer getting was the virus definition updates. Now all of that seems to have changed. Norton appears to be completely 100% deactivated. Which is quite disheartening since I paid so much to purchase it years ago and didn’t realize that the entire program would be deactivated like this. Is this normal?

Final question: does anyone have any experience with password storage and auto login software and if so, would they recommend Roboform (http://www.roboform.com/download.html) or Free Password Manager Plus (http://free-password-manager-plus.software.informer.com/) and are these programs safe?

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Do you or anyone happen to know how many licenses come with that renewal? I.e. can I install Norton on the 3 computers in my household?

Some are 1 user and some are 3 users, if I recall that chart correctly. Not sure whether renewals are treated differently than new purchases.

Final question: does anyone have any experience with password storage and auto login software and if so, would they recommend Roboform (http://www.roboform.com/download.html) or Free Password Manager Plus (http://free-password-manager-plus.software.informer.com/) and are these programs safe?

The program LastPass has been recommended as a password manager: [post=’836956′]post #836956[/post]. I haven’t tried it myself.

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Today 7th August 2010 my NIS renewal became due. On the front settings screen a pretty “renewal” button popped up and Windows advised me that my security had been turned off completely. I don’t want to renew just yet but I still want to be able to use my security suite but was unable to access any of it. I contacted Symantec for on-line support to be told that indeed my product will cease to operate (in all areas) unless I renew my subscription, on querying this I was pointed to the EULA which states:

“The Software may automatically deactivate and become non-operational at the end of the Service Period, and You will not be entitled to receive any feature or content updates to the Software unless the Service Period is renewed.”

This to me seems to say that we (the customer) do not own the product at all and are in fact renting it. The “may” bit seems (to me) to indicate that this rule only might apply, but I couldn’t find or elicit an answer to explain the “may” bit or the rules governing when it may or may not kick in.

The support guy added 30 days to my subscription to give me time to be able to pay.

The way I figure it is that I bought the software and if I don’t want to update then that is my call NOT Symantecs, it is NOT up to them to simply stop my product from working – unless, of course, the product IS only rented – and if it’s not rented then by stopping me using it they are effectively ‘stealing’ it off me.

Can anyone A) advise a way to get beyond the renewal screen and to my settings without renewing etc. and B) do ‘we’ own or rent the NIS software.

As a note I have found over the last 5 or 6 years that it is always cheaper to buy new rather than subscribe. I have also noticed that there is a sale (PC World, Currys, Amazon) on NIS every 4th or 6th month when the software is just about half price – I buy it then and install when existing one expires. I once renewed on-line but the renewed product lost some functionality which is why I started buying new.

Cheers
Dadto2

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The way I figure it is that I bought the software and if I don’t want to update then that is my call NOT Symantecs, it is NOT up to them to simply stop my product from working – unless, of course, the product IS only rented – and if it’s not rented then by stopping me using it they are effectively ‘stealing’ it off me.

Can anyone A) advise a way to get beyond the renewal screen and to my settings without renewing etc. and B) do ‘we’ own or rent the NIS software.

As a note I have found over the last 5 or 6 years that it is always cheaper to buy new rather than subscribe. I have also noticed that there is a sale (PC World, Currys, Amazon) on NIS every 4th or 6th month when the software is just about half price – I buy it then and install when existing one expires. I once renewed on-line but the renewed product lost some functionality which is why I started buying new.

End-user license agreements (EULAs) override the usual concept of purchase and sale for many retail software products. Whether you consider it analogous to a rental or planned obsolescence, courts usually rule in favor of the publisher in legal challenges.

It would be contrary to the rules of this forum to discuss ways to disable the access protection on this software to use it past the paid period. Anyway, considering the number of free and paid competitors, that effort probably is not worth the trouble.

Regarding price, keep an eye on Fry’s Electronics for “free after rebate” offers. This query is for products with “internet security” in the name, within the antivirus category: Fry’s Electronics > Antivirus > internet security. If you are looking at a broader category, you might want to press Ctrl+F and search for after rebate to spot the bargains on the list.

Note re: Fry’s, usually new sales begin on Wenesdays and Fridays.

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All,

First I would uninstall Norton completely using a good uninstaller program such as Revo uninstaller.I would then clean the registry and a lot of other “stuff” using CCleaner.These are both free, can’t get much cheaper than that. I would then switch to MSE,a free AV/AM program from MS (something free from MS?????) that is very highly rated and runs very quietly in the background providing both AV and AM protection. I would use the aforementioned MalwareBytes to run periodic scans. This combined with keeping everything up to date should solve most security problems and provide most home users the security they need.

The best part is that all the apps I mention are FREE!!!

I do use Last Pass, the app Jeff mentions. It is wonderful and also is FREE!!!! You start to get my drift, many of the better apps available are free to use. Why pay Symantec the ever increasing annual fees for the right to use their programs. Yes they are making a lot of money off loyal customers.

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Is anyone aware of any free anti-malware that has all of the following features:
– Anti-virus (as well as worm & anti-Trojan Horse); and
– Anti-spyware
Does AVG, Avast, or MSE cover all of these?

I figure, with my Windows Firewall running, a program that covers those basics should give me thorough protection.

Also, JScher: How did you find that old post? It didn’t show up for me in Advanced search when I typed “JMT356” and “Norton.” I only got these hits: http://lounge.windowssecrets.com/index.php?app=core&module=search&section=search&do=quick_search&search_app=core&fromsearch=1.

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Is anyone aware of any free anti-malware that has all of the following features:
– Anti-virus (as well as worm & anti-Trojan Horse); and
– Anti-spyware
Does AVG, Avast, or MSE cover all of these?

MSe does. It is lightweight and has had several favorable reviews. See Microsoft Security Essentials | Protect against viruses, spyware, and other malware for more information and a download link.

Joe

--Joe

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Also, JScher: How did you find that old post? It didn’t show up for me in Advanced search when I typed “JMT356” and “Norton.”

Make sure you enter jmt356 in the separate box for username. It is not part of the post text.

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Hi JMT :

I have been happily using the FREE Avast Antivirus Home Edition for
several years; one of its major advantages over MSE is that Avast’s
Online Support Forums are excellent, with an Expert, Certified,
Volunteer “Malware Removal Specialist” helping people with very
serious malware Issues. You can read about the program at
http://www.avast.com/free-antivirus-download .

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Hi JMT :

I have been happily using the FREE Avast Antivirus Home Edition for
several years; one of its major advantages over MSE is that Avast’s
Online Support Forums are excellent, with an Expert, Certified,
Volunteer “Malware Removal Specialist” helping people with very
serious malware Issues. You can read about the program at
http://www.avast.com/free-antivirus-download .

Robin: does Avast come with anti-virus as well as anti-spyware, anti-worm, and anti-Trojan Horse?

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Hi JMT :

Perhaps the “Comparison Chart” section of the Avast website
provides a clearer picture of the program !? See :
http://www.avast.com/comparison-chart .

The FREE Version provides antispyware, antiworm, and
antitrojanhorse protection.
It also has 7 “Providers/Shields”, though I only have 5
“active” on my computer .

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Thanks Robin. Looks like a great product.

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Does Avast Antivirus have a firewall and if so, should I turn off the Windows firewall?

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Does Avast Antivirus have a firewall and if so, should I turn off the Windows firewall?

Avast does not have a firewall component. It is better to leave the Windows firewall on. Any good third party firewall you install will disable certain components of Windows Firewall, and leave other components active. In other words, both firewalls will operate in their areas of strength without conflict.

Installing two third party firewalls is never advisable. Rather than cooperating, they will conflict with each other.

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Greetings, jmt356. I won’t get involved in the argument about which malware program is the best/fastest/cheapest etc. If you really do not want to lose your existing “cards and logins” data, then an upgrade to Norton Internet Security 2010 is the way to go. (First use your original NOrton to export and save your existing c”ards and login” data). Internet Security 2010 comes with a 3-PC licence. Once installed, there is a menu option to import previous “cards and login” data. Norton Internet Security includes Norton anti virus and a full suite of “security” software. The Symantec site on the web will give you all the info you need. You can purchase and download the software from their site, and can choose a one- or three-year licence option. If you choose not to update when the licence period expires, the program (including “cards and log-ins”, still works, but with ever-increasing out-of-date virus and other updates (not a good idea) and, I suspect irritating “reminder” windows will keep popping up. (Gosh, I sound like a Symantec marketing agent!!)

My Rig: AMD Ryzen 9 5900X 12-Core CPU; ASUS Cross Hair VIII Formula Mobo; Win 11 Pro (64 bit)-(UEFI-booted); 32GB RAM; 2TB Corsair Force Series MP600 Pro 2TB PCIe Gen 4.0 M.2 NVMe SSD. 1TB SAMSUNG 960 EVO M.2 NVME SSD; MSI GeForce RTX 3090 VENTUS 3X 24G OC; Microsoft 365 Home; Condusiv SSDKeeper Professional; Acronis Cyberprotect, VMWare Workstation Pro V17.5. HP 1TB USB SSD External Backup Drive). Dell G-Sync G3223Q 144Hz Monitor.

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Thanks Peter. When I didn’t update Norton, not only didn’t the program stop updating for new viruses, but it became fully unfunctional, no longer ran scans or offered any protection, and did not allow me to log on to retrieve my cards and login details. I got Norton Internet Security 2008, which expired recently.

Anybody know how to get Lastpass not to cause a new IE window pop up each time I log on to Avast?

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Anybody know how to get Lastpass not to cause a new IE window pop up each time I log on to Avast?

I believe if you have the Last Pass master password set to automatically log in the Last Pass tab does not pop up, at least mine does not.

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Yes, but the problem with that is that if someone steals your laptop, they will have not only your laptop but also, they will be able to log into all of your sites. At least by requiring you to log into Last Pass, you are protected from the latter threat. The question is how to get that unnecessary window that slows me down to not pop up.

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Kex,

Actually most software you do not own the software just a license to use the software for a certain time fram on certain PCes, etc. MS is like this as well.

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