MS-DEFCON 4: It’s time to install the April 2019 patches

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If you’re running Win7, 8.1, or any of the associated Server versions, you need to make sure your antivirus is up-to-date. But in general we’re ready
[See the full post at: MS-DEFCON 4: It’s time to install the April 2019 patches]

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Blizzard, jburk07, Lori, JohnW, MyAussie, deuce120, Propje, Nibbled To Death By Ducks, Elly, GoneToPlaid, abbodi86, SueW, ve2mrx, PhotM, Myst, AJNorth, Ken Sims, Pim, Microfix

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Direct Catalog download links to the April Security-only patches and IE11 Cumulative Updates are available for Group B on AKB2000003.

It’s slow. Be patient.

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Lori, Steve, MyAussie, deuce120, Elly, GoneToPlaid, abbodi86, Charlie, SueW, Ed, woody

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I usually wait until others post their results from applying their patches.
I deceided to go out on a limb and take one for the team ( :
Installed:
KB4493472 (rollup) without issues.

KB4474419 (SHA2) still have not applied.
MSRT not installed (have not for several months now)

 

Dell Inspiron 660 (new hard drive installed and Windows 7 reloaded Nov. 2017)

Windows 7 Home Premium 64 bit SP 1  GROUP A

Processor:  Intel i3-3240 (ivy bridge 3rd generation)

chipset Intel (R) 7 series/C216

chipset family SATA AHCI Controller -1 E02

NIC Realtek PCLE GBE Family Controller

MSE antivirus

Chrome browser

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jburk07, Chessie, Myst, Microfix

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I installed KB4474419 last month on all of the 16 computers that I maintain (both 32 and 64 bit) and I haven’t seen or heard from any of the users of anything unusual. Is there a specific reason you’re avoiding it?

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Lori

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DGreen, Good information and your waiting on the SHA2 is wise. I waited too. Installed the Servicing Stack and SHA2 without issue today. W7 64 Group B

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dgreen

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No need to wait on KB4474419 (SHA2). It is installed on all of my home Win7 computers, and it is installed on all of the dozens of office Win7 computers, with no issues. How about that — an update which actually works!

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Lori, MyAussie, dgreen, Myst

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Whoa, there. Let’s not get too excited. I agree it has proven to not cause damage; don’t delay, go ahead and install it before you forget what it is and why you need it. But as far as working…? I won’t have that proof until later this summer.

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dgreen

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installed group b patches on both windows 7 pc and 8.1 notebook, installed all important office 2010 updates, msrt and flash player (8.1).

of course i hid kb4493132 (it was optional and unchecked, but i hid it anyway, to be on the safe side).

PC: Windows 7 Ultimate, 64bit, Group B
Notebook: Windows 8.1, 64bit, Group B

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jburk07, Charlie, SueW

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I have hidden the KB4493509 update of Windows 10 1809. Now all I have to do is to unhide it, make the connection unmetered and let my PC do it automatically, right?

I miss Windows XP...

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You should make an image of your PC first, so you will have something to go back to if you have a problem.
But that should get you updated.

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Blizzard, Terring, woody

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Since you asked…,

The second sentence should read: “Now all I have to do is unhide it, make the connection unmetered and let my PC do it automatically, right?” (no “to” before “unhide”)

The final sentence: “If you find any mistakes (especially the grammatical ones), feel free to correct me.” “Grammatical” is an adjective, “grammar” is a noun. You could have said, “If you find any mistakes, particularly with my grammar, feel free to correct me.”

Mac Mini v. 6.2 (2012) with Win10 Pro 64 bit v. 1809
MacBook Pro v. 3.1 (2007) with Win7 32 bit - Group B Updater

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Terring

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I was ready to unhide KB4493509 but the only hidden update I can see it’s the new KB4495667 that I hided a bit earlier today. Where is the old update?

I miss Windows XP...

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Win7 Pro, both x86 and x64 machines, Group B updater here. Anti-virus is Microsoft Security Essentials. Also running Malwarebytes Pro in full protection mode.

Installed KB4493448 and KB4493435 manually, rebooting after each install. Slow installs, but they eventually succeeded.

Ran Windows Update, and was offered this month’s “Rollup” and next month’s “Preview” – hid both.

Only KB890830 (MSRT) remained which installed/scanned without incident.

Overall, this was one of the smoothest updates in recent memory, but then again, I don’t use one of the affected anti-virus programs.

Mac Mini v. 6.2 (2012) with Win10 Pro 64 bit v. 1809
MacBook Pro v. 3.1 (2007) with Win7 32 bit - Group B Updater

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jburk07, Charlie, SueW

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Group A…Windows 10 Pro x64 (1803) & Office 365 updated no problems.

Windows 7 Pro x64 & Office 365 updated no problems.

Using Norton AV & Firewall which I turned off prior to updating on both PC’s.

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jburk07

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Ed wrote:

I installed KB4474419 last month on all of the 16 computers that I maintain (both 32 and 64 bit) and I haven’t seen or heard from any of the users of anything unusual. Is there a specific reason you’re avoiding it?

Ed
Thank you for your post about Installing kb4474419 (SHA2) on many computers  without issues.
I was waiting for more posts about others installing it, as we have until July.
I’m going to install it now.
If I become MIA, call in the calvary!  ( ;

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Microfix

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Thank you @dgreen for your regular monthly reports once patched.
Every bit of info helps others 😉

Windows - commercial by definition and now function...

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dgreen

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Microfix wrote:

Thank you @dgreen for your regular monthly reports once patched.
Every bit of info helps others 😉

Microfix  Always happy to contribute when I can.
BTW I did install KB4474419 (SHA2) and all is well.

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Blizzard, jburk07, Lori, Microfix

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woody wrote:

Updating in the background when the operator is away is not a good idea.

Isn’t that how ALL antivrus programs work?

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b, technically you are right. AV does update in the background. But many of us are like Woody and more skeptical or suspicious as to why an update is forthcoming. I check for AV defs and program updates daily, and NO program update came through. However, the behind the scenes emergency patch did come in totally unannounced and was not known until a reboot was performed. Those of us here being suspicious, are more so when that happens and would like to see either a notice of the impending update, or an actual place (for techies) to go, download and install it themselves.

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Yesterday morning, created a system Restore, created a full image copy, then installed April updates on my Windows 10 1809 Pro (kb4493509, kb4493478, kb890830).
No problems so far, no changes to settings… 🙂

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Anyone else not getting Win7 patches if Avira is installed and up to date?

Most of my win7 machines were patched before MS stopped the patches for Avira machines.
I haven’t seen any issues, thankfully.

But all I’m seeing via WU is the 2019-03 preview MQR, not the proper April patch
when trying to patch a machine today (and this is the way it has been since 4/12).

MS still hasn’t updated:

https://support.microsoft.com/en-us/help/4493448/windows-7-update-kb4493448

It still states:

Microsoft has temporarily blocked devices from receiving this update if Avira
antivirus software is installed. We are presently investigating this issue with
Avira and will provide an update when available.

Cheers.

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SueW

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I have win7 home prem. w/ avira pro updated. I have not seen the april update show up as of yet.

Win 10 Pro v.20h2

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perhaps Microsoft is lazy to update support article 4493448 when MS already updated article 4493472 on 5/3 to indicate that Avira has already released an automatic upate to resolve the problem.

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woody

you may want to redo or update your recent Computerworld article as Microsoft has released a newer update for Windows 10 version 1809 around 10AM pacific local time May 3 – KB4495667

1809 users should skip the KB4501835 update entirely and try out the newly released KB4495667 update instead

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woody

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OY.

Another post-E pre-A-week release.

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“1809 users should skip the KB4501835 update entirely and try out the newly released KB4495667 update instead”

I’m not running Win 10 and never will but to satisfy my curiosity… is it “normal” for a newer update to have a lower KB number than the previous one? That seems a bit odd to me.

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Ed wrote:

“1809 users should skip the KB4501835 update entirely and try out the newly released KB4495667 update instead”

I’m not running Win 10 and never will but to satisfy my curiosity… is it “normal” for a newer update to have a lower KB number than the previous one? That seems a bit odd to me.

Not the usual thing, but happens often enough to not rate special mention.

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Good timing. I just got the last of my Windows 7 and 8.1 machines upgraded to Windows 10. Time to install the updates.

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Installed kb 4493472, all seems okay. I use AVG free.

Windows 11 Pro
Version 23H2
OS build 22631.5039

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jburk07, Myst

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Woody should be relieved to hear that you weren’t traumatised by AVG’s “very distressing bizarre behavior“.

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If you have Dell Support Assist and it was either automatically updated on or after April 23 to v3.2.0.90 or higher, or if you manually updated it to v3.2.90 or higher, make sure you check your Windows update settings!! They might have been changed to Download and install automatically (Paraphrase)!!!

Woody always says to check WU settings before patching, so you should be OK but make sure to check.

My settings were changed to total automatic install. I don’t know if it was because of the automatic Support Assist update on April 23 or because Support Assist immediately ran after the update and cleaned up the hard drive. I don’t normally let Support Assist do anything, but I was called away from my computer and when I came back the update had already occurred and the cleanup was in progress so I just let it go. Today is the first time since that update that I’ve checked WU settings, and I was surprised that they had been set to automatic. (I’m the only one with access to my computer.)

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jburk07, deuce120, Elly

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A quick follow-up for my Win 7 Pro SP1 x64 Group B: installed the April IE 11 (KB4493435) and Security Only (KB4493448) patches in that order without incident with a restart after each. All seems well, although I did get 2 shutdowns after hitting the restart button on the Security Only patch (which is new to me although not, apparently, to some others here).

Also, I see an exclamation point next to ‘Shut Down’ when I click on the start button. That never happens after I install patches with my Windows Update set to ‘check for updates but let me choose whether to download and install’ even when I haven’t hidden the monthly Rollup in Windows Update. Hopefully the exclamation point is just an anomaly.

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Ed, jburk07, Chessie, SueW

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Thanks for the info about the IE update causing the second restart DrB! I installed both of them on several x64 computers without doing a restart in between them and I was wondering which one caused it. I haven’t installed them on a 32 bit system yet but there have been times in the past that the 32 bit systems didn’t do that second restart.

For the record that second restart is indeed fairly common and I’ve questioned it here previously but I never got an explanation as to what actually causes it. Sometimes after the second restart the progress percentage appears again during the “preparing to configure Windows” message and sometimes it doesn’t.

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Windows 7 SP1 64bit, with Broadcom network card. Group B.

Installed April’s updates; Servicing Stack KB4490628, SHA2 KB4474419, IE KB4493435 and SO KB4493448 today.

From the catalog; installed SS KB4490628 1st, SHA2 KB4474419 2nd, IE KB4489873 3rd, SO KB4489885 4th and MSRT (from WU) last.

Installed one at a time. Rebooted in between each update letting it sit 1 minute or 2 after update was installed.

No network issues. No oddities – other than slow boot one time.

Rebooted 4 times and let it sit for several minutes. (Reboot 1 was slow, about 2x as long.)

I would recommend people on the last reboot to go to the desktop and let it sit 45 to 60 minutes to Process Idle Tasks and let the trusted installer (as per PKCano) do its thing.

Thanks to all here.

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Lori, jburk07, OscarCP, SueW

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Anonymous: Thank you for your clear explanation of how you did this month’s patching. Today I have followed the same order of updates you did, except for the first one, that I had installed last month. Additionally, after doing the SHA-2 update, I created a restore point before installing the next two, IE11 and Security Only. Once those were done, I installed three Office 2010 updates and the MSRT, all four offered by Windows Update (I had already hidden the Rollup and Preview updates). After each install (but the last one, that did not require a reboot), once I had logged in again, I let the system run until the indicator light of the HD had stopped shining; that usually took several minutes.

The one thing that was different from all my previous patching, was that now I have the PC with Windows 7 in dual boot with Linux Mint. I was not sure how that was going to go. What happened is that, once the shutdown part of the reboot was completed (with the usual messages that the updates were being installed and not to turn off my computer), instead of Windows 7 coming up again, I got the dual boot dialog, to choose Windows or Linux.  So I chose to boot with Windows and crossed my fingers. What happened next was that the second part of the Windows reboot took place, with the usual messages to the effect that the install of the updates was being completed. Then I logged into my Windows session with my password, and was finally back to seeing  my usual desktop.

After doing some tests, it seems that everything is working normally.

Group B Windows 7 Pro, SP1, x64 + macOS&Linux Mint

Ex-Windows user (Win. 98, XP, 7); since mid-2017 using also macOS. Presently on Monterey 12.15 & sometimes running also Linux (Mint).

MacBook Pro circa mid-2015, 15" display, with 16GB 1600 GHz DDR3 RAM, 1 TB SSD, a Haswell architecture Intel CPU with 4 Cores and 8 Threads model i7-4870HQ @ 2.50GHz.
Intel Iris Pro GPU with Built-in Bus, VRAM 1.5 GB, Display 2880 x 1800 Retina, 24-Bit color.
macOS Monterey; browsers: Waterfox "Current", Vivaldi and (now and then) Chrome; security apps. Intego AV

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jburk07

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Your dual boot behavior is typical. You get the boot manager screen from which you choose which OS to boot into. You choose Windows, and the Windows boot or the completion of pending updates, proceeds normally. I rarely have any complications with this arrangement. Just make sure Windows Fast Startup is not enabled (default is enabled, and it’s under Power Plan Advanced Options) if you are sharing any NTFS partitions between Windows and Linux.

-- rc primak

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Blizzard, jburk07

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Installed the rollup for April, no issues save a ten minute refusal to get out from the WiFi router to the Net; then it suddenly righted itself!

“Plus ça change, plus c’est la même chose.”

Win7 Pro SP1 64-bit, Dell Latitude E6330 ("The Tank"), Intel CORE i5 "Ivy Bridge", 12GB RAM, Group "0Patch", Multiple Air-Gapped backup drives in different locations. Linux Mint Newbie
--
"The more kinks you put in the plumbing, the easier it is to stop up the pipes." -Scotty

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jburk07

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Installed Group B patches on my Windows 7 64-bit system that uses Avira. Avira version is 15.0.45.1214, and there are no issues.

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jburk07, SueW

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davinci-

how did you find the version for avira? I’ve checked the software, the website and control panel

with no luck.

Thanks

Win 10 Pro v.20h2

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Windows Explorer, Boot C, Program files (x86), open Avira folder.

Right click on any of the exe files with the most recent date and then on the Details tab. I don’t know which of the exe files is the actual program, but they all—for me at least—show the same number (15.0.45.1203, on my machine).

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hey thanks Wayne…I have the same version as you. I wonder why davinci’s version is 1214?

In any event the update has not shown up in WU. You too?

Edit: Just checked my Aviras last update @ 11:00AM today and it updated to v.1214, so maybe the April Rollup will show up now.

Win 7 Home Prem.

Win 10 Pro v.20h2

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Click on the ? from within the Avira application and select ‘About Avira Antivirus’ to see the version information. When I ran WU, it didn’t offer the April monthly roll-up. I guess MS is still throttling offering it to systems with Avira. That’s not a big deal for me since I just hide it anyway being in Group B.

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Wayne

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Thanks-

Win 10 Pro v.20h2

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Thanks, DV. That’s definitely easier! Note, though, that it’s the ? mark in the Avira Free Antivirus program box one level down from the main box (which calls up the Avira web site).

And rhp, I’m up to 1214 too . . .

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Being mostly an amateur/cannon fodder, I haven’t figured out how to download and install updates in the manner described above, and I’m not sure I want to bother. I normally have the metered connection set on my Home version, but it’s been off for a while now in hopes I’ll get the 1803 to 1809 upgrade automatically. However, I’ve had nothing since KB4346084 on April 21.

Is there any feedback from other Home owners who have actually tried the “Check for updates” route? We’ve all been warned against doing it for so long, it would be interesting know what the majority experience has been, assuming there are some who aren’t on their way to the store to buy new computers . . .

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Be patient and wait for 1809 to come to you instead of “seeking.” MS rolls out the upgrades first to computers which its AI says are least likely to have problems (smirk!). It also blocks computers which it feels will have problems – example: the recent BSODs caused by AVs.

As long as you are getting 1803 CUs, MS is probably looking at your computer and not offering it to you for a reason.

If you need to use your computer as your daily driver, don’t be a “seeker” unless you have a current computer image, you have backed up your data, and you are knowledgeable enough to get yourself out of a jam.

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woody, Wayne

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For what it may be worth, I do have Avira Free installed. I’ve stuck with it longer than I can remember, probably 15 years +.

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Does the April patch include a fix for the KB4489881 Win8.1 bug that was causing unexpected reboots and BSOD’s due to winsock kernel client errors, or is it advisable to hold off patching until the May update is available?

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The MS pages for KB4489881 say:

This issue is resolved in KB4489893

That was the March Preview, so that would carry over the fix to the April Monthly Rollup. So the answer is yes, it should be fixed.

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Lori, Microfix

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I now have Windows 10 Version 1809 Build 17763.475, both Home and Pro, on a couple of Desktops and 3 Notebooks and not having any problems.  Also just completed a clean install for a client over his Version 1607 on an HP Notebook, worked just fine.

Before you wonder "Am I doing things right," ask "Am I doing the right things?"

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Did the updates arrive automatically or did you seek them via Check for updates?

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Wayne wrote:

Did the updates arrive automatically or did you seek them via Check for updates?

Neither, because of what I do I click the Learn more link on the Updates page and download both the x86 and x64 files and store them on the same Bootable USB Thumb drive I used the MCT to create.  16GB is plenty to save the last 4 files, the bootable part gives a choice of either 32-bit or 64-bit as I may need with clients.  Installing from those files avoids the vagaries of slow Internet connections.

Before you wonder "Am I doing things right," ask "Am I doing the right things?"

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Wayne

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Win7 Home, GrpA checking in with April patches. Did a system image to start, then installed the Rollup, MSRT with a restart in between. All Office 2010 important updates installed fine. No problems, will post again if anything weird pops up. Running Norton AV and there were no issues there. The Nag update KB4493132 shows up Optional “Recommended” and I have that hidden. Installed KB4474419 (SHA2) with last month’s March updates. All is well at this point.

MacOS iPadOS and sometimes SOS

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Blizzard, jburk07

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Group B. No drama this month – the only oddity was that after installing the SO and IE11 updates, when the reboot got to “configuring updates 100%” it then shutdown and rebooted again.

Windows 10 Home 22H2, Acer Aspire TC-1660 desktop + LibreOffice, non-techie

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Lori, jburk07, SueW

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I use Avast! and installed the Windows 7 x64 Rollup (
https://support.microsoft.com/en-us/help/4493472 ) on Friday night (5/3/2019).  I used the computer Saturday without incident.  When I booted up today, Sunday, Windows Error Reporter popped up with information about my blue screen error.  But the thing is, I never had a blue screen error!

I rebooted again, and everything working fine.  Weird huh?

 

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jburk07

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Be sure your Avast is updated to the latest engine.

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jburk07

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PKCano wrote:

Be sure your Avast is updated to the latest engine.

Avast! reports the following:

Your application is up to date

Release date was April 9, 2019 5:21 AM

(ver 19.4.2374 – build 19.4.4318.460)

If I check for updates, nothing changes.

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jburk07

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I updated my Win 10 Pro 1809 with the April cumulative update this morning.

No issues so far!

And just fyi, I am running Avira Pro AV. 🙂

 

Windows 10 Pro 22H2

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Need some clarification please:

For those of us who have Avira Pro’s latest version and Windows 7×64 that haven’t received the April rollup, what is the best course of action? Should we just wait and hope MS sends the rollup or manually download and install the April udates?

Thanks

Win 10 Pro v.20h2

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It’s up to you if you want to wait. Either way, make sure you have an image backup and recovery boot device before installing the patches.

cheers, Paul

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rhp52

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Checking in after [finally] updating:

1 – imaged my disk with Macrium Reflect

2 – downloaded Updates KB4493448 (Apr. SO) and KB4493435 (IE11 Apr. Cumulative)

3 – installed each Update and then rebooted; waited 15 minutes

4 – checked “Windows Update” => 5 Important (all checked): 3 Office 2010 and 2 Win 7; 1 Optional: unchecked

5 – unchecked and hid “Important” Update KB4493472 (Apr. Rollup)

6 – hid the unchecked “Optional” update KB4493453 (Apr. Preview Rollup)

7 – checked “Windows Update” again => 4 Important: 3 Office 2010 and 1 Win 7: all checked

8 – unhid 0 hidden updates to install

9 – installed 4 Updates: 3 Office 2010 (KB4462230, KB4462223, and KB4464520), plus MSRT (KB890830)

10 – rebooted; waited 60 minutes (until the hard drive light stopped flashing)

Note: no need to reconfigure Windows Media Player!!

Many thanks, as always, to Woody, PKCano, and all the other folks who continue to contribute their time and expertise, or who post their own results!

Win 7 SP1 Home Premium 64-bit; Office 2010; Group B (SaS); Former 'Tech Weenie'

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jburk07, Lori, Myst

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SueW, thank you for your post. They are always detailed and useful. Question, can you explain Step #8. TY

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SueW

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@anonymous, thank you very much!  To answer your question: when I find an update (good or bad) that I do not want to install, I will hide it.  For example, if I have not installed April’s updates before the 2nd Tuesday of the following month (May), and I now check ‘Windows Update,’ there will be 2 months’ worth of updates (depending on supersedence).  So I will hide the new (May) updates prior to installing April’s.

Once I’ve installed April’s updates, and after I’ve rebooted and waited, I will unhide any ‘good’ updates for May that I had hidden earlier => to make sure that they will be available when I check ‘Windows Update’ after the all clear is given for May.

I’m sorry I hadn’t seen your question earlier, and I hope this answers it.

Win 7 SP1 Home Premium 64-bit; Office 2010; Group B (SaS); Former 'Tech Weenie'

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Elly, Lori

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Win7 Pro 32bit, Wolfdale Intel Core2 Duo, Desktop HP dc7900 SFF

Group A

Offered and installed March SU (KB74419), April RU (KB4493472) and Apr MSRT 830.  Installed one at a time with reboots and plenty of wait time between each.  After IMPORTANT queue was “empty”, the SSU (KB4490628) showed up upon a WU recheck.  Installed it and rebooted yet again.  6 hours later and all seems well.  Did not loose WMP functionality.  WooHOO!!

Continued thanks to Da Boss, PKCano, and the many other folks contributing their time and expertise plus helpful suggestions, and those who post their own results!

 

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Myst, jburk07, Chessie

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Blizzard wrote:

… PKCano, and the many other folks contributing their time and expertise plus helpful suggestions, and those who post their own results!

Your verbiage sure looks familiar 🙁

Win 7 SP1 Home Premium 64-bit; Office 2010; Group B (SaS); Former 'Tech Weenie'

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@SueW-

Methinks that @Blizzard added ‘Continued’ to your ‘thank you’ wording, because you were right on, and said it perfectly. 🙂

Non-techy Win 10 Pro and Linux Mint experimenter

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jburk07, SueW, Myst

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@Elly, thank you 🙂

Win 7 SP1 Home Premium 64-bit; Office 2010; Group B (SaS); Former 'Tech Weenie'

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Elly

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Hello SueW :-),  Elly is correct and I humbly tell you I did try to go into original post as I’d found a typo (meant “lose” and not “loose”) AND I was going to provide attribution to you (SueW) in my final remark for your well-stated sentiment about all the great contributors and expertise available in AskWoody.  I simply do not see an EDIT option for my commentary.  If I do figure out a way to EDIT my input, I will do so:-))

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Myst, SueW, jburk07, Elly

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update  win 10 1803 amd64 was presented on my computer however I have an intel 7 chip.  Is this only for an AMD machine?

thanks, Bill

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The amdx64 refers to processor architecture, not to an AMD chip (as opposed to Intel).

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For more on architecture, one can start with the Wikipedia article. Much more information via a Search for [ amd64 architecture ].

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Anyone else seeing an extra reboot on Win7?  Several machines (win7Pro 64) install and then does the 30% and restart and works their way up to 100% at which point the machine shuts down and restarts back to configuring Windows. It takes some time then gets to 35 % (first and only figure) and then the sign in screen.  On sign in after the welcome screen a black screen with box in upper left hand corner updating desktop update.

The double boot and desktop didn’t seem to appear on Win7 Home Prem 64 on two machines, the other has happened on machines with either AMD or Intel processors.

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I got two boots on April updates too.

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Lori

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I got the double reboot on my Win7 Pro x64 desktop after the April update.

Caught me by surprise, but it has happened before. Just guessing, but when this happens, I always assume that it had to update something in two steps, with a reboot required in between.

Windows 10 Pro 22H2

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Lori

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Mine re-configured twice; then rebooted. Then, reconfigured once, and rebooted. Surprised me too, and gave me some “anxious” moments. All is working fine. Win7 Home x64. SP1.

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I’m still waiting for the april rollup. Have spoken to Avira support, uninstalled and re-installed the software and still can’t get the update.

 

Win7 Home Prem 64

Win 10 Pro v.20h2

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Have you tried uninstalling Avira, installing the Rollup, then re-installing Avira?
The MS pages for the Rollup still say MS is blocking it.

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no, for a couple of reasons. First, they assured me that with a reinstall I should be able to download the rollup.  I doubted this reasoning but went along with it. Secondly, I didn’t want to be online without AV coverage.

I went ahead and downloaded the update from WU catalog- do you suggest i try installing it that way?

thanks for responding

 

Win 10 Pro v.20h2

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You can try that.
But image your computer first, and do a separate file backup of your User data.
Make a restore point before you start a manual install
Be sure you have a rescue disk available to boot and uninstall the update or do a system restore if you ave a problem.

I’m just being cautious.

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woody

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I do that before updating now. I have all my user data being backed up daily, so just need to image. I think I will uninstall Avira again before updating and then reinstall.

Thanks for you input!

Win 10 Pro v.20h2

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woody

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Reporting my results with Group A updating:

Installed the April rollup, KB4493472, on our 2 laptops today without problems, after making image backups of both, of course.

One system is Windows 7 Home Premium with Kaspersky. I installed the rollup first on it, restarted, and let it sit a while to calm down; everything looked good. Then I installed the Office 2010 updates.

The other laptop is Windows 7 Ultimate with Avast version 19.4.2374 from April 9. Referring to the Avast knowledge base article about the problem, I checked the registry to confirm that this laptop had gotten the “emergency update,” since that appears to be the only way to make sure you have the update. Then I installed the rollup separately as usual and restarted without problems. As I get time I will install the Office 2013 updates on that machine.

All of the anti-telemetry settings are still in place.

Thanks to everyone here for all the information and help with another patching month.

Linux Mint Cinnamon 21.1
Group A:
Win 10 Pro x64 v22H2 Ivy Bridge, dual boot with Linux
Win l0 Pro x64 v22H2 Haswell, dual boot with Linux
Win7 Pro x64 SP1 Haswell, 0patch Pro, dual boot with Linux,offline
Win7 Home Premium x64 SP1 Ivy Bridge, 0patch Pro,offline

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Myst

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A little advice please…

Group A  Win7  x32 starter,  i have Avira free (version 15.0.45.1214) installed, yet i am still not being offered the April rollup. Avira states this issue is fixed, so why the heck are Microsoft still blocking it???  Have they just not removed the block, or is there still a problem here?  I’d prefer to stay in group A and not go looking for updates from the catalogue.

Anyone else still having this problem? If it’s not one thing it’s another……

 

 

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I’m running win7sp1x64 and Avira pro. Have recently been in contact with Avira support and they have, so far, just asked me to uninstall and re-install the software. I followed with the ‘support collector’ which is supposed to reveal any problems the re-install didn’t fix. Not that I had any outside of not getting the April rollup. So, I am waiting to see the outcome of the Avira report and will go from there.

I have already downloaded the update from MS so i can update manually, but it would be nice if we could get a definitive answer from both MS and Avira. Very frustrating.

Win 10 Pro v.20h2

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Hi rhp52,  please keep posting any more information you get, it’s good to know I’m not alone! The next patch Tuesday is fast approaching and if April’s rollup fails to appear I’m wondering if the subsequent one will or won’t show up either. Being in group A and wanting to stay there, I’m hoping something will get fixed pretty quickly. I’ve used Avira for years and really don’t  want to change.

I’m guessing that there are alot more people than us out there with this particular problem!

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You can just download the April Monthly Rollup from the catalog  and still stay within Group A.

But yeah, the fact that MS is blocking it makes one wonder why

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Hey rhp52, just to let you know that my Avira version has just updated again,  from 15.0.45.1214 to 15.0.1905.1249. I have run windows updater, but still the April rollup fails to make an appearance.

Curious as to why it’s still being blocked… I am reluctant to install it manually incase there is a reason for the ongoing block.

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Mine updated as well. Block is definitely coming from MS. We’ll see when May 14th arrives if the May rollup will appear.

Win 10 Pro v.20h2

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