• How to Set Up New Laptop

    • This topic has 29 replies, 11 voices, and was last updated 7 months ago.
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    #2586342

    Hi Loungers,

    As some of my earlier helpers may know, just purchased online a new Windows 11 Home laptop (https://www.hp.com/us-en/shop/pdp/hp-laptop-17z-cp200-67k43av-1) . Our last computer purchase (desktop and laptop with Windows 7) was in person in 2011 with the advice of our wonderfully helpful rep at Office Depot.

    He has retired and I’m not at all sure what I do to set up this new machine properly without his direction. I do remember that there will be some initial set up instructions in the box, but will that be enough to get Internet, email, etc. working?

    Can someone here (hopefully) provide some guidance or suggest some places I could check so I get this set up correctly?

    If there is more information you require, just let me know and I’ll post it. The computer arrives in a few days…I’m trying to be proactive!

    Thanks for any suggestions,

    Linda

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    • #2586346

      Take a look at AKB6000007. If you have further questions, come back and ask.

      1 user thanked author for this post.
    • #2586350

      Thanks, PK. I did a first quick glance: it’s for Windows 11 Pro. Will it be much the same for the Home version?

      The Home and School selection states: “Your organization will have full control over this device”. Is this a concern?

      Linda

      • #2586360

        If you use the no@thankyou.com as the ID when asked for a MS ID, and enter any password, you will be able to create a LOCAL ID. It will give you an “Oops” on the invalid ID then ask you who will use the device. Enter the ID/password you want.

        If it asks to look for updates say “no, later” then before you log in (at the login screen), disconnect from the Internet and go through the Settings, Control Panel, etc and get you privacy settings set before you reconnect and deal with updates.

        2 users thanked author for this post.
    • #2586352

      Might also be an idea to image the system as soon as you can as a ‘keeper’ during the warranty period, just in case you need to RMA. (ya never know..)
      Purpose being, that if it were RMA’d during the warranty period, you could backup your data and restore the ‘keeper’ image for your own privacy just before sending the laptop back 😉

      If debian is good enough for NASA...
      3 users thanked author for this post.
    • #2586353

      Great suggestion, Microfix. Thanks!

    • #2586356

      Per MicroFix’s excellent suggestion do your initial Boot via a USB bootable recovery drive for a product like Macrium Reflect. This way you can Image the drive BEFORE you make ANY changes. So if you have to return the device you can restore that image and it will be like it was fresh out of the box. Makes returns much easier.

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

      3 users thanked author for this post.
      • #2586376

        PKCano: Great. This additional suggestion will be a big help.

        Retired Geek: Thanks for expanding on t Microfix’s image suggestion. I understand better its purpose…and I do use Macrium Reflect so am reasonably comfortable with the process.

        NB: great to hear from you. I wondered where you had gone as I hadn’t seen you in here for a while!

        Kathy: excellent suggestion, if our very tight computer budget can stretch to another $40. It certainly sounds like a positive solution for non tech types, such as I!! Would this work to move from a Win 7 to a Win 11?

        Linda

        P.S. I’m seeing from this advice that I won’t really know exactly how to proceed until the computer is here and I get started. Do you agree? (except for possible purchase Kathy suggested).

         

        • #2586384

          LapLink specifications indicate that it is comparable with Windows 7/11 machines.

          What software do you plan on using on the new computer and who is providing it?

          • #2586415

            Just came in to shut things down and saw all your new posts. Thank you!

            I did check Susan’s post, WCHS and appreciate the suggestion.

            Kathy: still not sure about the answer to your software question. It sure would be great to be able to use Office 2007 without having to sign up for Office 365 just yet. The 2007 suite handles our needs just fine for now.

            I feel kind of dumb, but it’s been so long since I’ve had a new computer, I truly don’t know what is NOT on it that IS on the current one…and that I’ll need. Guess when I get it going, it’ll become obvious what isn’t there that I need to be there. Suspect that’s the biggest advantage of the LapLink you suggested.

            Again, huge thanks to all of you. I feel much less panicked about this than I did. Even better, it is a relief knowing I can stop and post a question here if I get stuck on the setup.

            Back soon,

            Linda

            • #2586432

              If the only application you use on your old computer is Office 2007 you may want to hold off purchasing LapLink.

              It is my understanding that Office 2007 is not compatible with Windows 11 so moving it from the old to new computer may be problematic.

    • #2586359

      After setting up Windows consider using Laplink – PCmover Ultimate – Windows ($39.99 from BestBuy)

      “To use PCmover, simply install it on both your old and new Windows computers, and follow the easy-to-use wizard. When the transfer is complete, your new PC will have the personality and functionality of your old one. Because most transferred applications are installed ready-to-use on the new PC, there’s usually no need to find old CDs or previously downloaded applications, serial numbers, or license codes. A single purchase of PCmover provides one license to migrate from one source to one destination computer – with as many attempts needed. Additional computers will require an additional license(s).”

      https://www.bestbuy.com/site/laplink-pcmover-ultimate-windows/6261267.p?skuId=6261267

      If you buy PCmover make sure you purchase a version that includes a transfer cable.

       

      1 user thanked author for this post.
      • #2586382

        Before using Laplink – PCmover make sure that you have enough storage on the new machine.

        Check to make sure that the storage usage on your old machine is less than storage capacity on the new PC.

        • #2586387

          Not to argue, but when I read the specs on her computer, I read it as having a 128 GB SSD, not 28 GB. That should give some breathing room.

          • #2586388

            I STAND CORRECTED.

            PLEASE DISREGARD MY EARLIER CONCERN ABOUT LIMITED STORAGE.

            I have updated my posts accordingly.

            2 users thanked author for this post.
    • #2586383

      Good suggestion, Kathy. Can I use my current (old) Office 2007 on new Win11 laptop? Would sure simplify things for the immediate future if I could!

      • #2586385

        And possibly save some money on software.

        1 user thanked author for this post.
      • #2586433

        Again, if the only application you use on your old computer is Office 2007 you may want to hold off purchasing LapLink.

        It is my understanding that Office 2007 is not compatible with Windows 11 so moving it from the old to new computer may be problematic.

    • #2586412

      If you haven’t done so already, you might want to take a look at Susan’s topic Things I do to every newly installed computer.

    • #2586452

      It has TPM so it probably comes pre-encrypted (I always encrypt my laptops).
      https://www.askwoody.com/forums/topic/bitlocker-windows-11-security-and-you/

      As you appear to be using a local account the recovery key will not be uploaded to MS. You will need to save it to USB / paper etc. Make sure you have more than one copy saved on a reliable device / in the cloud.
      https://support.microsoft.com/en-us/windows/back-up-your-bitlocker-recovery-key-e63607b4-77fb-4ad3-8022-d6dc428fbd0d

      cheers, Paul

      1 user thanked author for this post.
      • #2586565

        If a Microsoft account is not used, automatic device encryption will not be activated and protection remains suspended:

        Automatic device encryption

        1 user thanked author for this post.
        • #2586727

          When BitLocker is suspended the drive is still encrypted but the keys are stored in the clear so no authentication is required.
          You either need to decrypt the drive or enable BL by backing up the encryption key.

          cheers, Paul

    • #2586461

      Let us know how it goes.

    • #2586582

      Lots more to read and learn, as I can see, Paul and b.

      And this is part  of why I decided not to upgrade to Windows 10 back when MS offered it. Couldn’t face the technical issues it might have brought on an older machine at a time when we were backed up in our business. Right now, I’m tamping down concern and planning on a positive – and step by step – start with this new laptop, backed up (thank goodness) with all the support so generously offered in this Lounge!

      I’ll keep you posted.

      Many many thanks to all of you,

      Linda

    • #2587468

      IreneLinda

      You may want to take a look at the thread Office Outlook 2007 at

      https://www.askwoody.com/forums/topic/office-outlook-2007/

      • #2587605

        Thanks, Kathy. I did check out your link. I switched to Thunderbird (my being a fan of Firefox) on the PC a couple of years ago.

        The old laptop (which is dead) ran Windows Live Mail. My thinking right now is to start totally fresh with Outlook on the new laptop and leave all the TB emails on the old desktop. This is a whole new topic so when it’s time, I’ll start a new thread for advice. You Loungers in combination know everything!!

        Appreciate the suggestion and your keeping an eye on this thread.

        Unpacking the laptop this afternoon so I’m getting there!

        Back soon (ish),

        Linda

    • #2694131

      New Dell G16 7630 laptop.  I use Acronis True Image 2019 created thumb drive to boot computers to make backups.  On this laptop, it never sees the internal hard drive.  Booted to BIOS.  It is set to RAID ON verses AHCI mode.  Only 1 internal drive.  If you change to AHCI, computer won’t boot.  Called USELESS Dell unsupport.  I asked the lady TWICE WHY  RAID vs AHCI.  She refused to answer.  She then said it was a software issue (Windows) and offered to charge me $100 (a $30 discount – WOW) to get software support for this one issue.

      https://www.dell.com/community/en/conversations/inspiron/bios-storage-configuration-before-clean-os-install/652b1df9ca0c8e4a1b653064 there is a post that indicates:

      “With this model, it appears that AHCI mode becomes disabled with at least the newer/newest firmware.  That being the case, IRST is the way to go (you could find yourself needing to do a reinstall after a firmware update).
      Intel has publicly stated that it will be discontinuing AHCI support — this is one of the first models for which that’s becoming reality, at least with newer firmware.”

      I have googled without success trying to find any mention of AHCI support ending.

      I’m about ready to ship this laptop back to Dell and get a refund.  Too many support people their mouth may speak English but their brain DOES NOT.

      Anyone ever heard about Intel ending support for AHCI?

      Anyone understand WHY you would have RAID mode turned on in a computer with only one drive?

      THANKS in advance for anyone reading and answering.

      • #2694135

        When I set up my grandson’s Dell, I tried to use Acronis 2019 and I had to turn Riad off before the recovery USB would boot, then everything went OK.

        I recommend you try it.

        1 user thanked author for this post.
    • #2695283

      I finally found the answer.

      https://www.dell.com/support/kbdoc/en-us/000183948/latitude-systems-shipped-with-default-raid-on-mode-from-the-factory
      <h3>Dell Systems shipped with default RAID On mode</h3>
      To ensure that your computer has the highest performance possible, the RAID On solution allows an Intel Rapid Storage Technology (IRST) driver vs. a Windows native driver in Advanced Host Controller Interface (AHCI) mode. This IRST driver allows the highest performance for read/write data.

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