• Erratic mouse behavior

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    #485763

    In Win7 (desktop pc), I find none of the mice work nicely. The USB ones keep jumping all around. You click at one place but the result goes elsewhere. With a PS2 mouse, each one of them (I have three) stops after 10-15 minutes of windows start.

    I even tried the wireless version, but of no avail. The keyboards normal/USB work well though.

    The same mice work perfectly on my other desktops. I have tried many local/reputed manufacturers like Logitech, Qantum, iball etc. but found no difference. Also on the same desktop I have Win 2003 server, and no problems there.

    Any ideas what to do? Thanks

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    • #1351776

      I had this problem on my wife’s computer – mouse lockups and erratic movement. This was on several different mice including Logitech. All the problens went away after I plugged the USB dongle into a 3 foot USB extension cable and placed the receiver closer to her work space.

    • #1351935

      I don’t think there is anything in the chip set or processor that can cause this problem.

      You may not have obtained a clean uninstall. Your registry may have some leftover entries or fragments that are causing the odd action.

      I just noticed that it appears you have a server on the same desktop and the mouse works fine there. That pretty much eliminates everything except a software issue.

      Bill

      • #1352110

        I had the same problem, and it came down to what kind of surface or mouse pad that the mouse was being used on. With a fancy mouse pad with pictures of coffee beans on it, I had erratic behaviour exactly as described. Using the same mouse, in the same USB port, but just on a plain surface, it worked correctly. I guess the optical sensor does not like changing images when it is working out where to put the cursor.

        • #1352125

          I had a problem with a very ‘draggy’ mouse which often lagged my movements and at other times would jump around. Turning off netguard in McAfee solved the problem for me, so if you are using McAfee, you might give that a try.

    • #1352903

      The Motherboard battery CMOS went out on my Intel D 945PWM motherboard and when I replaced it after the monitor went black but everything else seemed to be working the monitor came back on.I knew the battery was going because every time the power goes off and then comes back on and I reboot the computer I would have to set the date, and time. I’m stilling having problems with the mouse quitting at random times, USB ports shut down, card games don’t respond, Spider or regular Solitaire and chrome is having a lot of problems with shock-wave crashing (flash) and I have a IDE DVD/CD burner that has power but it is no longer seen by the motherboard. This all started with the on board audio quitting. so I added a Asus sound card, then the mouse and key board would just stop working,then come back on randomly. Its driving me crazy trying to trouble this computer now.

    • #1352908

      With the various intermittent problems this could very well be a H/W failure.

      Have you cleaned your PC recently. These tend to accumulate dust and debris. The fans get clogged and don’t work as well.

      Also this could be something like the Power Supply going bad. You can installed a monitoring app such as HWMonitor to monitor PC voltages to see if there are any problems seen.

      If the CMOS battery goes bad (They do not work forever) your Bios will be screwed up.

    • #1352915

      If you are dual-booting on that PC and the mouse works fine in the other OS, then you have no hardware issue concerning the mouse behavior – you have a software issue. I would do two things; first, run chkdsk /r. Then run sfc /scannow. Both need to be run from an elevated command prompt.

      Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
      We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
      We were all once "Average Users".

    • #1352929

      It does not appear that the OP is dual booting. He does not mention this in his original post. That’s why H/W came to mind with these intermittent problems.

      • #1352930

        It does not appear that the OP is dual booting. He does not mention this in his original post. That’s why H/W came to mind with these intermittent problems.


        I prefaced my reply with “If”; from post #1:

        Also on the same desktop I have Win 2003 server, and no problems there.

        Any ideas what to do? Thanks

        Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
        We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
        We were all once "Average Users".

    • #1352935

      I can’t tell either because he also mentions on his other desktops. I guess the OP will have to provide this info.

    • #1352984

      I have been having erratic mouse jumping for years, with xp before switching to win7. I use multiple monitors with matrox video cards, currently up to a 6 monitor display, and I have lots of stuff open at once, like 3 browsers with maybe 15 tabs each, at least a dozen other programs, etc., etc. I notice more jumping when java apps and flash are heavily in use. I have always figured the mouse jumping is just a side effect, a reaction, to my heavy usage, kind of like using a datsun pickup for construction work.

      Also, since it is a usb mouse, the system sometimes fails to recognize the mouse on startup, which is always solved by unplugging and replugging the mouse…I attribute that to dust… maybe…

      I just read a suggestion to turn off the power management feature to all usb hubs, which I have just tried using device manager, and am waiting to see results. Anyway, for what it’s worth, there you have it.

      Cheers, Mike

      • #1353242

        MY mouse is not jumping, it stops working altogether and every now and then the keyboard will stop working too. Sometimes I can unplug and plug them in again and they will start working. But most of the time I have to wait on them to become active again.

    • #1353151

      Sorry guys my bad. It is a dual boot system, XP, and Win 7 and I have ran chkdsk and sfc /scannow, both changed nothing. I also downloaded HWMonitor and it shows the PSU is putting out what it is suppose to, to all plugs. The CPU ( Intel D 945 ) is running at 40 to 46 c which isn’t bad for that CPU. XP seems to be running fine. But I don’t run it all the time either. I keep it to run Audacity and Dvd shrink and Nero 7 ultra. Neither one run well on 7. I have Nero 11 or 12 for 7.
      I have reinstalled Windows 7 both as a clean install and as a upgrade. Both failed to fix the problem.

    • #1353159

      The question about dual-booting was put to the OP, coolgreen, whom we haven’t heard from since 10-11.

      Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
      We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
      We were all once "Average Users".

    • #1353237

      OP?

    • #1353241

      Originating Poster

    • #1356021

      OK this may sound a bit off-the-wall but I remember some years ago when I worked in support at my last-but one job, we got a laptop that was having erratic and random mouse and keyboard behaviour and it turned out that the voice recognition app had somehow got switched on, so that random ambient noise was moving the pointer and putting random characters on the screen. It took us quite a while to figure it out too!

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