Adobe Flash not installing

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My son, who lives 2 states away bought a new Windows7 laptop. With me here, and him there we were looking at a website that required Adobe Flash. He downloaded and installed it, but it kept telling him he needed Adobe Flash. Using Team Viewer I connected to his laptop to take a look, and sure enough it wasn’t taking. I then tried it and got the same results. I then checked his Settings comparing them to mine. All were set the same. Although it shouldn’t make any difference, (?) we did uncheck the Google Toolbar option.

He is running I.E. 9 64, and I am running I.E. 9 32.
Ideas?

thanks

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Did you ensure you downloaded the 64-bit version of Flash?

See Adobe Flash Player at Majorgeeks for download links.

Joe

--Joe

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Yes,
Thank you Joe. That was the first thing I looked at. I will be connecting to him this afternoon though and will try installing it from the Majorgeeks site and see if that helps.

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You can get the Adobe Flash Uninstaller from Majorgeeks too. You might try that before the reinstall just to be sure all vestiges are gone.

Joe

--Joe

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You can always go to the official Adobe Flash Player Installation site, which detects your OS and browser with Javascript; you can go to the official Adobe Flash Player All versions site for ALL supported versions for your computer; you can go to the official Adobe Flash Redistribution site to choose your full installer(s) without Adobe DLM. You can even go to the Adobe FTP Server for the latest full official installer for each version without additional baggage.

You can also check out the official Adobe instructions (with an official link to the Flash Uninstaller download) for problems removing previous versions.

Majorgeeks is good because it usually links to the official site, but the official Adobe sites are fully supported. Third-party sites are usually good, but the official sites are official…

I hate it when people in these forums try to get you to use Revo Uninstaller or direct you to unofficial distribution sites for BETA software…

Check the URLs for official software from official distribution locations…

Duh…

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You can always go to the official Adobe Flash Player Installation site,

I just downloaded from there and got the BSOD at just beyond about 51% just after I shut down browser. I do not have the filtering checked.

I can’t be sure the install caused the BSOD but was the only thing I was doing at the time.

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thanks again Joe, I will forward the links to him and have him give it a go. Will let you know

John

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Click the filter button (barred circle) in the address bar of IE9 to make sure that ActiveX Filtering is not enabled for the web site that needs to run Adobe Flash.

Bruce

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Click the filter button (barred circle) in the address bar of IE9 to make sure that ActiveX Filtering is not enabled for the web site that needs to run Adobe Flash.

Bruce

Bruce,

Thanks for this post. I ran into this problem with my sister-in-law’s machine. However, when I clicked the icon the button provided didn’t do anything! :angry: I had to use the Safety dropdown and turn off filtering altogether. Is there a simple way to configure it for single websites? Being a FF user IE settings always give me pause. :cheers:

May the Forces of good computing be with you!

RG

PowerShell & VBA Rule!
Computer Specs

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Bruce,

Thanks for this post. I ran into this problem with my sister-in-law’s machine. However, when I clicked the icon the button provided didn’t do anything! :angry: I had to use the Safety dropdown and turn off filtering altogether. Is there a simple way to configure it for single websites? Being a FF user IE settings always give me pause. :cheers:

I don’t think there is another way to turn off filtering for a single site after it has been turned on for all sites, but I haven’t heard of that content filtering icon doing nothing before.

EDIT: It is apparently possible to whitelist sites for ActiveX via a registry key or local group policy editor, but I haven’t yet seen an easier way.

Bruce

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Thanks Bruce,
ActiveX Filtering is off for all sites.

John

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Well, that didn’t work either. Next?

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Well, that didn’t work either. Next?

Did he run the Flash Uninstaller as Administrator? Did he re-boot after the uninstall? Did he run the installers as Administrator? If the user account is not a member of the admin group is there an account that he can login with that is?

Joe

--Joe

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Is Flash listed under Manage add-ons in IE9? If you right-click it there and select More information, does it show Allow for all sites?

Bruce

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For Flash, Majorgeeks only links to the Adobe site for downloads.

Joe

--Joe

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For Flash, Majorgeeks only links to the Adobe site for downloads.

True. I like Majorgeeks because they are typically honorable. I used to like CNet’s Download.com before their scandal a little while ago (which is mostly fixed). Although, you can still find ALPHA and BETA software at Majorgeeks that is not really proper for novices.

I’m just providing the actual first-party links for official downloads to avoid conflicts and to teach novice users the proper method for downloading software…

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I had similar problems even with the one for the offical site for FlashPlayer because I unchecked the McAfee install which I do NOT use. Even went in and right clicked the file and unblocked that file which still told me the sig or certificate was not valid. Eventually did get it to install but was a long drawn out procedure. Do not remember off hand what eventually did get it to install. I use Mozilla Firefox and IE v9 on 64bit OS.

My memory seems to remember doing something about adding the certificate after right clicking the install file and removing it from an area that said it was not acceptable.

"Infinite CREATOR" cast "Loving Light" upon thee
TIA, CU L8R, 'd' "LoneWanderer"
"Only you can control your future." Dr. Seuss
NOT a leader,
NOT a BLIND follower,
Join US and LIVE this LIFE as ONE!
Original author Unknown

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True. I like Majorgeeks because they are typically honorable. I used to like CNet’s Download.com before their scandal a little while ago (which is mostly fixed). Although, you can still find ALPHA and BETA software at Majorgeeks that is not really proper for novices.

I’m just providing the actual first-party links for official downloads to avoid conflicts and to teach novice users the proper method for downloading software…

jgstanley,

I totally agree with you except about Majorgeeks, they do too many tricks to get the person using their site to click the wrong link to get your download. TUCOWS seems to be doing the same as CNet’s download dot com. I find all sites that are not the “Official” site for any software except maybe Sourceforge which I am a member and use some of the software they provide and support them as much as I can by letting other people know about their site. They supply Free as well as purchase if you decide to assist in providing funds for their software creators. As a Retired Electronics Techy with come computer knowledge my funds are a little restricted. Plus at 72 not too well off without a job. Self taught on the CPU side by the ‘school-of-hard-kocks’ and many errors/BSOD and recovering using my own methods.

Thank you for reading my message.

"Infinite CREATOR" cast "Loving Light" upon thee
TIA, CU L8R, 'd' "LoneWanderer"
"Only you can control your future." Dr. Seuss
NOT a leader,
NOT a BLIND follower,
Join US and LIVE this LIFE as ONE!
Original author Unknown

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I tried installing it from the Adobe site and 3 times got the BSOD just after 57% complete.

I then installed it from save mode successfully. For about a week have been trying to install when goes to a page needing and gave me have to close IE or FF warning, I close and Adobe seems to reopen. Every time I reboot get a Windows is fixing screen with very slow mouse action. Not sure how related – but now repeated 3 times install and each time got BSOD at same point.

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That’s what I am saying.

People at this forum keep referring to Major Geeks and other third-parties instead of the official first-party download sites, and Revo Uninstaller instead of the official MS Windows Uninstaller (with some essential tweaks) and official supported uninstallers via the Control Panel (created by the software developers); then these people complain about problems…

Having over 25 years experience with software installation/uninstallation/usage, I think people are getting exactly for which they’re asking…

Troll this…

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Ok, Update! We tried again a few minutes ago, and it is installing, but is it not in the Add Ins. It is even showing in the Add Remove programs list.
I am totally lost now. I was unable to download Revo, as the site requires Adobe Flash. I was also unable to use anything on Major Geeks.
I’m about ready to throw my hands in the air. It has to be something so simple.
Oh and I even tried installing the 32 bit version, and same thing. No Flash, but again it was in the Add and Remove Programs list.

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You can download Revo Uninstaller from revouninstaller.com without using Adobe Flash; I’ve just done it (with ActiveX filtering on) and you just get a blank section at the top of each page. And you can find Adobe Flash and download it via majorgeeks.com without Flash; I’ve just done that too (with ActiveX filtering on).

In Programs and Features, are they listed as Adobe Flash Player 11 ActiveX or Adobe Flash Player 11 Plugin?

Bruce

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Problem Solved. Adobe Shockwave was disabled. I enabled it and all is well. Think I need new glasses as I looked at that numerous times!:confused:

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I believe you need to install both the 32 and the 64-bit versions.
Use the uninstaller first, as suggested above.

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I believe you need to install both the 32 and the 64-bit versions.

64-bit Flash includes 32-bit; you don’t need to install both:

Note:The 64-bit Flash Player installer includes both a 32-bit and 64-bit version of Flash Player
http://get.adobe.com/flashplayer/

Bruce

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I believe you need to install both the 32 and the 64-bit versions.
Use the uninstaller first, as suggested above.

For the longest time, I had the same issue. With XP, I had to run the uninstaller EVERY time, then still go into the Windows System folder and manually delete the old file, before installing the new. I don’t guess Adobe created the uninstaller program for no reason. The good news is with Win7 that problem has disappeared. Knock on wood.

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