Newsletter Archives

• Windows 10: Looking back at 2020 — and looking ahead to 2021

  Posted on December 20, 2020 at 21:05 CST by Richard Hay • Comment in the Forums

  WINDOWS 10

  By Richard Hay

  2020 sure didn’t turn out like anything we anticipated on New Year’s Day — not by a very long shot.

  Due to the COVID-19 pandemic and the ensuing lockdown that started in March, working from home or other remote locations has become the norm for millions of people. Moreover, IT managers and support staff really earned their pay, setting up work-from-home connections. This service required new solutions for common tasks, such as onboarding new employees — remotely.

  And it didn’t hit just IT. Consider the challenges of landing a new job and learning the ropes in a new environment. Now imagine doing all that over the phone or online!

  Read the full story in AskWoody Plus Newsletter 17.50.0 (2020-12-21).

  AskWoody Plus Newsletter, Windows 10 AskWoody Plus Newsletter, Windows 10 updating, Windows Insider program, Work-from-home

• Managing remote workers

  Posted on April 13, 2020 at 01:05 CDT by Tracey Capen • Comment in the Forums

  SMALL BUSINESS COMPUTING

  By Amy Babinchak

  These past few weeks have been difficult on everyone, but they’re taking an additional toll on IT professionals.

  These pros have been putting in long hours helping users get set up to work from home. For example, my techs have been working 14-hour days seven days a week to get the businesses we support back on their feet.

  Fortunately, we have some experience with remote work. My staff has always spent about 70 percent of their workday in their home offices and about 30 percent at our clients’ locations. Now they’re working 100 percent from home.

  Read the full story in AskWoody Plus Newsletter 17.14.0 (2020-04-13).

  Small Business Computing AskWoody Plus Newsletter, Management, Remote workers, Work-from-home