Newsletter Archives
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Windows 10 information hub
Zdnet’s Ed Bott has put together an article he calls – [url=https://www.zdnet.com/article/free-how-to-help-windows-10-ed-botts-tech-support-troubleshooting-guide]The ultimate Windows 10 information hub: Everything you need in one place[/url]. Ed says if you are “Looking for technical information about Windows 10 releases, new features, known issues, troubleshooting, and tech support?” start there.
The page is updated frequently. It has links to many of Ed’s articles on various aspects of Windows 10. It also has links to many Microsoft support articles and tools.
All-in-all it is a good place to start Windows 10 information. Saving a bookmark to this article might be a time-saver in the future
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Troubleshooting a failed Windows 10 upgrade or feature update
With the Windows 7 support expiration and more people working from home, an upgrade to Windows 10 is coming into focus for people who may have been avoiding it. This article covers both Windows 10 upgrade and feature update failures. There are a number of troubleshooting tips and tools. See Ed Bott’s article on ZDNet Windows 10 upgrade failed? Use these 5 tools to find the problem and fix it fast.
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Freeware Spotlight — KillEmAll
BEST UTILITIES
By Deanna McElveen
Computer troubleshooting typically means careful diagnosis and working through one solution at a time.
But there are occasions when you have to take an ax to the problem.
At our computer shop, we often see machines that are totally infested with malware. Just getting a malware-cleaning tool to run can be a challenge when you’re constantly bombarded with bogus popups, malicious anti-virus apps, and fake system cleaners — all running in the background.
When the stuff really hits the fan, we load up one of our favorite utilities: KillEmAll. It comes from d7xTech.com, known for its extremely useful paid and freeware tools for computer techs and system administrators.
Read the full story in AskWoody Plus Newsletter 17.9.0 (2020-03-02).
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Freeware Spotlight — Best diagnostic tools
BEST UTILITIES
By Deanna McElveen
After 20 years of troubleshooting and repairing computers, Randy and I have seen many fine and free diagnostics tools come and go.
And while we use many utilities for our work, we rely on a core set almost every day.
Read the full story in AskWoody Plus Newsletter 16.40.0 (2019-11-04).
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Decoding a vague “Unknown Device” error
LANGALIST
By Fred Langa
When device problems arise, Windows often produces frustratingly vague error messages.
That makes it difficult to know which device is actually causing trouble. But a little experimentation can usually isolate the problem and point toward a solution.
Plus: Why does Windows hide file extensions by default?
Read the full story in AskWoody Plus Newsletter 16.27.0 (2019-07-22).
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New version of the Windows Update troubleshooter
I just noticed in the KBNew list that Microsoft modified its Windows Update troubleshooter early this morning.
The Windows Update troubleshooter, KB 10164, is actually useful, if you’re having trouble updating Windows. It traces through all of the obvious steps for getting Windows Update smacked upside the head, and some lesser-known approaches.
Good tool to tuck into your groaning bag of tricks.