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Should you trust that tech info?
PATCH WATCH
By Susan Bradley
Microsoft’s lack of guidance introduces risk.
Getting help with technology has always been a bit difficult. Lately, it’s becoming a bit dangerous.
Once upon a time, vendor support was more obvious and easier to find, and it provided more documentation. I’d argue that Apple still has the best consumer support for its products. But when it comes to business support, neither Microsoft nor Apple provides its customers with appropriate, high-quality, and affordable support.
Read the full story in our Plus Newsletter (21.24.0, 2024-06-10).