Newsletter Archives

• Long-standing Surface problems get promises of a few fixes

  Posted on November 13, 2017 at 13:46 CST by woody • Comment in the Forums

  Microsoft’s customer support continues to plumb new depths, but there are a few hopeful signs. Keep your fingers crossed, or try to haggle with your local Microsoft Store.

  Computerworld Woody on Windows.

  UPDATE: Once again, Jasmine Car says Microsoft’s working on a fix for the screen shaking problem:

  Our engineers are looking into this and working hard to get this resolved as soon as possible.

  Microsoft News flickering, Surface, Surface Pen, Surface Pro, Type Cover

• Surface Pro Type Cover suddenly stops working

  Posted on August 10, 2017 at 06:34 CDT by woody • Comment in the Forums

  I’m seeing more and more reports of borked SP3 and SP4 Type Cover keyboards, likely linked to last month’s firmware/driver updates

  Computerworld Woody on Windows.

  UPDATE: According to Reuters, Consumer Reports has just removed the “recommended” designation for all Surface products.

  The non-profit publication surveyed 90,000 tablet and laptop owners and found that an estimated 25 percent of those with Microsoft Surface devices would be presented with “problems by the end of the second year of ownership,” according to a study published on Thursday.

  Why does that not surprise me?

  Microsoft News Surface Pro, Type Cover