Newsletter Archives
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Quick Assist
WINDOWS
By Will Fastie
Microsoft deserves accolades for evolving remote support into a simple, approachable app.
Remote support has been available since Windows NT 4.0. In the early days, it was technical and sometimes difficult to explain to someone needing help. It became slightly less technical in the 2000s, but it was not until Windows 10 that the aptly named Quick Assist app made it easy for everyone.
Read the full story in our Plus Newsletter (21.27.0, 2024-07-01).
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RemotePC: An excellent tool for accessing and controlling PCs
REMOTE ACCESS
By Lance Whitney
I’ve used a variety of remote-access applications over the years, but one remains my favorite.
iDrive’s RemotePC is reasonably priced, easy to use, and filled with helpful features.
The one drawback? Using RemotePC requires a subscription — there’s no free edition. But that’s okay if you’re an individual or small-to-medium business that needs reliable connections among a variety of client and host systems.
Read the full story in AskWoody Plus Newsletter 17.44.0 (2020-11-09).