Newsletter Archives

• All the places a “missing” email can be hiding

  Posted on February 26, 2024 at 02:44 CST by Peter Deegan • Comment in the Forums

  MICROSOFT 365

  

  By Peter Deegan

  If an email hasn’t arrived, there are many reasons why it’s not sitting in your Inbox. Before complaining to the sender, save yourself embarrassment by checking the many other hiding places.

  Over 20-plus years, I’ve had a lot of experience from both sides of a missing email. I’ve traced missing emails sent to me and helped people trace messages that my site, Office-Watch.com, sent to them.

  Read the full story in our Plus Newsletter (21.09.0, 2024-02-26).
  This story also appears in our public Newsletter.

  Microsoft 365 Email, Email Servers, Gmail, Junk Email, Newsletters, Outlook, Outlook.com

• Changes to Outlook and OneDrive have fallout

  Posted on February 6, 2023 at 02:44 CST by Peter Deegan • Comment in the Forums

  MICROSOFT 365

  

  By Peter Deegan

  Last week there were two big — and related — changes to Outlook.com and OneDrive.

  One is a way for Microsoft to gobble up more of your OneDrive quota. The other is a new Microsoft 365 plan, which might interest people with a perpetual license to Office 2021, 2019, and earlier.

  I’ll explain these changes in detail; in particular, I’ll explain why these two changes are related and how to deal with the fallout.

  Read the full story in our Plus Newsletter (20.06.0, 2023-02-06).

  Microsoft 365 Microsoft 365, Microsoft Outlook, Newsletters, OneDrive, Outlook.com, outlook.com attachments

• How to safely migrate to a Microsoft 365 mailbox

  Posted on November 7, 2022 at 02:43 CST by Peter Deegan • Comment in the Forums

  MICROSOFT 365

  

  By Peter Deegan

  There’s an official way to migrate mailboxes to Microsoft 365 mailboxes (including Outlook.com) — but there’s a better, more prudent method I’ll explain in this article.

  Most of Microsoft’s advice is for medium and large organizations, but there’s a more direct option for smaller orgs, families, or individuals — and it also leaves you with an offline backup.

  I’ll focus on moving a free Gmail account to Outlook.com. You can use a very similar process to move small numbers of paid Google Workspace accounts to Microsoft 365 Business, or to migrate any mailbox, such as ISP-based email.

  Read the full story in our Plus Newsletter (19.45.0, 2022-11-07).

  Microsoft 365 Gmail, Microsoft 365, Newsletters, Outlook, Outlook.com

• Outlook.com was out for 18 hours in Europe

  Posted on September 19, 2017 at 05:55 CDT by woody • Comment in the Forums

  According to Microsoft’s Office 365 Service Health page, Outlook.com went down for western Europe and Britain at about 7:20 am UTC on Monday, and stayed down for almost 18 hours, until 1:25 am UTC on Tuesday.

  Users located in Europe may have been unable to send or receive email messages… Additionally, users may have been unable to access their outlook.com email accounts. Users may have also observed that sent emails remained in the Drafts folder.

  Reuters says

  Microsoft said the issue involved part of the company’s internet traffic load-balancing system which was gobbling up server capacity despite no apparent increase in user traffic.

  (Take the rest of the Reuters article with a coupla grains of salt.)

  It also appears as if Skype is having another bad day. One of many. Matthew Sprau on the official Skype Heartbeat site posted this yesterday:

  We are aware of issues where users are unable to send/receive messages and are unable to connect to Skype. Our engineers are actively investigating the issue and we hope to resolve it as soon as possible.

  No update as yet.

  Office News Outlook.com

• Microsoft won’t support Windows Live Mail with MS-sourced email addresses… but Google will

  Posted on May 6, 2016 at 09:10 CDT by woody • Comment in the Forums

  If you have an @outlook.com or @hotmail or @live or @msn.com address, you have to give up Windows Live Mail by June 30. @gmail, OTOH, will work fine

  InfoWorld Woody on Windows

  Windows News Outlook.com, Windows Live Mail