Newsletter Archives

• Office 365 experiences widespread outages Thursday, January 24, 2019

  Posted on January 24, 2019 at 16:02 CST by PKCano • Comment in the Forums

  Microsoft Office 365 has been having problems since 9:21 AM EST today. Users have been unable to access their email. Reports have been widespread. The Register reported that Users in the UK and much of Europe were affected.

  There have also been reports from South America and Africa.  And Downdetector.com shows an even wider outage.

  cbronline gives this analysis

  At the time of writing it had yet to update its public-facing status page, which showed normal service, but an update for administrators blamed a “subset of mailbox database infrastructure [that] became degraded, causing impact.”

  At 1.54pm it changed that attribution, with Microsoft 365’s status account on Twitter instead saying “a subset of Domain Controller infrastructure is unresponsive, resulting in user connection time outs” and pledging mitigation.

  Have any of you experienced a problem?  Let us know.

  Office News, Other Office 365, Office 365 email, Office 365 outage, unable to access Office 365

• Using Office 365 and can’t log on? (Again?) Looks like multi-factor authentication is down again

  Posted on November 27, 2018 at 10:01 CST by woody • Comment in the Forums

  For the second time in as many weeks, I’m seeing widespread reports that folks can’t log on to Office.

  Mary Jo Foley reports on ZDNet:

  Starting around 9:15 a.m. ET, a number of Office 365 customers began reporting on Twitter that they were unable to sign into that service because of an MFA issue. Office 365 is one of a number of Microsoft services that uses Azure Active Directory MFA to authenticate.

  You can see the current status report here. At the moment we’re treated to this delightful ditty:

  Starting at 14:25 UTC on 27 Nov 2018 a subset of customers using Multi-Factor Authentication may experience intermittent issues signing into Azure resources, such as Azure Active Directory, when Multi-Factor Authentication is required by policy. Impacted customers may encounter timeout errors. Engineers are aware of this issue and are actively investigating mitigation options. The next update will be provided in 60 minutes, or as events warrant.

  Here we go again.

  Office News MFA, Office 365 outage

• Office 365 outage

  Posted on August 19, 2011 at 06:29 CDT by woody • Comment in the Forums

  A timeline and what it means.

  InfoWorld Tech Watch.

  Microsoft News Office 365 outage