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Your call is very important — to you
LEGAL BRIEF
By Max Stul Oppenheimer, Esq.
You may have had the experience. You sign up for a service simply by clicking on a link, then wait on hold endlessly to solve a problem or cancel the service.
It may be small comfort, but you are not alone. The Federal Trade Commission (FTC) has recognized the pervasiveness of the phenomenon and has proposed a new rule to deal with it.
Read the full story in our Plus Newsletter (20.15.0, 2023-04-10).