Newsletter Archives

• KB 4025341, KB 4025337 cause crashes on some older hardware running Win7

  Posted on July 14, 2017 at 15:48 CDT by PKCano • Comment in the Forums

  There have been reports of BSODs after installing the July 11 patches on some older Win7 machines. Both KB 4025337, the security-only Update, and KB 4025341, the Monthly Rollup have been involved. Uninstalling the update fixes the problem.

  Many posters have reported successful installation of the updates. So it doesn’t appear that the updates themselves are broken, but, when combined with specific drivers, BSODs result. It is likely due to some of the changes Microsoft has made to Win7 via the patches. @NetDef reports that updating the Intel C600 chipset driver fixed the problem. Another report possibly points to AMD graphics drivers.

  If you have experienced a BSOD after installing the July 11 patches, your information would be helpful. The errors on the blue screen can pinpoint a conflict with a device. The Device Manager in the Control Panel is also an excellent source of information on installed drivers. What was the source of your drivers – from the manufacturer or were they Microsoft drivers?

  This is an example of the type of information that is useful:

  OS: Win7 Ultimate SP1 64bit
  PATCH: KB 4025337
  BSOD Info: STOP SYSTEM_SERVICE_EXCEPTION 0x0000003b
  CPU: Intel Core 2 Quad Q8200
  GRAPHICS: ATI AMD Radeon HD6450 v15.300.1025.0
  CHIPSET: Intel P35/G35/G31 r.10 (or version)
  FIX: Uninstalled update, or Rolled back HD6450 driver to n.15.200.1052.0, or Updated Intel chipset drive to…

  Any luck in identifying the the exact driver(s) involved would be most helpful to a lot of people.

  Windows Patches/Security BSOD, July 11 patches, July 2017 Patch Tuesday, KB 4025337, Win7, Win7 crashes

• July 11 security-only patch KB4025337 causes BSOD

  Posted on July 13, 2017 at 06:40 CDT by PKCano • Comment in the Forums

  Poster @skunk1966 reports

  I just installed KB 4025337 for Windos 7 (x64). After rebooting my system I got BSOD. Started up in safemode and ran sfc /scannow. Rebooted in normal mode and again BSOD.

  In the end I couldn’t fix it so uninstalled KB 4025337 using wusa cmd. Rebooted in normal mode and all is fine again,

  The computer, running Win7 Ultimate has an older Intel Core 2 Quad Q8200 (Yorkfield) and ATI AMD Radeon HD6450 graphics.

  Is anybody else seeing problems with the July 11 Security-only patch for Windows 7?

  Windows Patches/Security BSOD, July 11 update issues, July 2017 Patch Tuesday, KB 4025337, Windows 7