Newsletter Archives

  • Report: October Monthly rollup patch KB 3185330 causing lockups

    This from Joe Dawson:

    I work in IT and have had my system set to do all security updates and it is a fully patched Windows 7 64 bit system.

    When patch KB3185330 was released the next day my system would lock up in a weird way. Shortly after rebooting I could use any apps that I had loaded in the first 30 seconds of booting but no more apps would load. I could see the EXE running under process monitor but no new windows would open and the apps would basically stop loading at the point a window should launch.

    I could exit loaded apps I could access all disks but I couldn’t request a reboot or do much else. Networking also looks to have been working…

    After much trial and error I found that uninstalling KB3185330 and everything was OK.

    I then installed all other patches but not KB3185330. I did reboots and ran it for days to make sure it was stable… Then cleaned out all temp folders and everything. Then re-installed KB3185330 and the problem was back.

    Go into safe mode and uninstall it and all is ok again. Did this once more to confirm it was the patch and I feel it is because with it I have the issue and without it I haven’t had any issues.

    I don’t know what inside the patch is the issue.

    Quick Google search didn’t turn up any similar reports. Have you seen anything?