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  • Android Outlook app scrambling Contacts?

    Posted on March 1, 2018 at 11:51 CST by • Comment in the Forums

    I’m hearing reports all over that the Android Outlook app is running roughshod over (Outlook) Contacts lists.

    As I understand it, linking the Android Outlook app to your (Exchange-based?) email account reaches into your Contacts and scrambles things like:

    • Email 1 turns into Email 2, Email 2 turns into Email 3, and Email 3 goes back around to Email 1. It’s particularly frustrating because “The display still looks correct so it appears that I am sending it to the correct email address.  I can see it correctly when I look in the sent items but that is too late.”
    • Fax numbers turn into “Other” numbers.
    • Website, Spouse, Title removed
    • “Almost all Notes were removed but for ones not erased”
    • <mailto:…> was added to each email address and periods replaced apostrophes
    • Some physical addresses were removed, and “United States of America” was added to physical addresses

    The gripes I’ve seen come from a private forum — and I won’t reproduce the posts here. (I would welcome — encourage! — the original posters to chime in here.) But the problems are very real for some people at least.

    Can you confirm? I don’t use Outlook Contacts – switched over to Google Contacts years ago.

    Thx @sb

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