Newsletter Archives
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Planning for the unexpected
ON SECURITY
By Susan Bradley
We all have a tendency to take many things for granted.
We take utilities, such as electricity and water, for granted. We assume fuel will be there on demand. We expect our computers and other devices to turn on every time. We assume that our software will run properly the next time we use it. Then comes the day when one or more of these things are impacted. Are you prepared? What can you do without?
I’m going to discuss several items of technology that I rely on that suddenly failed last week. For some, I had ready backups. For others, I was reminded that I need to take better steps to have a Plan B.
Read the full story in our Plus Newsletter (22.10.0, 2025-03-10).
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MS-DEFCON 4: Holiday patching
ISSUE 21.48.1 • 2024-11-26 By Susan Bradley
Thanksgiving in America is a mere two days away. I often use the holiday to multitask while the turkey is roasting.
One task for you is applying updates. I’m lowering the MS-DEFCON level to 4; other than my recommendation to avoid Windows 11 24H2 for now, patching should be safe.
Thanksgiving signals the approaching end of year. For both home and office, it’s a great time to reflect on the challenges of the past year and develop a technology plan for the upcoming year. In my case, I’ll be looking at retiring some devices that I no longer need or use, upgrading some existing equipment, replacing aging devices with new ones, and looking for simplifications wherever I can find them.
Anyone can read the full MS-DEFCON Alert (21.48.1, 2024-11-26).
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Why Proton means privacy
MICROSOFT 365
By Peter Deegan
If you want privacy in your email, cloud storage, and other parts of your digital life, then go to Proton’s suite of very secure but easy-to-use services.
Proton is a Swiss company with a suite of familiar services – email, cloud storage, VPN – but with an important difference: Proton is serious about privacy. Others, such as OneDrive and Dropbox, talk about privacy but aren’t so great in delivering it.
In this article, I’ll focus on the three important offerings of Proton and its free plans for private encrypted email, secure cloud storage, and properly private VPN.
Read the full story in our Plus Newsletter (21.41.0, 2024-10-07).
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Microsoft and Apple
APPLE
By Susan Bradley
Microsoft has spent many years, and made huge investments, trying to bring the Apple ecosystem into work environments.
In 1985, it brought word processing to the Mac. It has provided the means to allow Word and Excel documents to move seamlessly from Windows to macOS. It brought affordable tools to allow small and medium businesses to control and manage iPhones, thus allowing managed service providers to control devices without needing to invest in specific, Apple-centric management tools.
Read the full story in our Plus Newsletter (21.27.0, 2024-07-01).
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All the places a “missing” email can be hiding
MICROSOFT 365
By Peter Deegan
If an email hasn’t arrived, there are many reasons why it’s not sitting in your Inbox. Before complaining to the sender, save yourself embarrassment by checking the many other hiding places.
Over 20-plus years, I’ve had a lot of experience from both sides of a missing email. I’ve traced missing emails sent to me and helped people trace messages that my site, Office-Watch.com, sent to them.
Read the full story in our Plus Newsletter (21.09.0, 2024-02-26).
This story also appears in our public Newsletter. -
A change to DKIM requirements looms
ISSUE 21.05.2 • 2024-01-31 By Susan Bradley
Tomorrow, February 1, Google and Yahoo will implement a change to make email more secure and to eliminate more spam.
The change affects bulk emailers, including AskWoody. Stricter policies will apply to those who send 5,000 or more emails to Gmail and Yahoo. To be clear, this change does not apply to recipients who use those two services. It applies to those who send bulk email.
Read the full Plus Alert (21.05.2, 2024-01-31).
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Zero day in the cloud
ON SECURITY
By Susan Bradley
If you are a consumer, home user, small-business user, or even a medium-sized business user, today’s column may anger you — or at least cause you to mutter, “I told you so.”
For those of you who work in large companies and government entities, your size allows you to complain more loudly than most. I hope you will, because the event I’m about to discuss, plus all our past and present complaints, should make all cloud vendors, especially Microsoft, take note.
Read the full story in our Plus Newsletter (20.30.0, 2023-07-24).
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Email for the modern world
ON SECURITY
By Susan Bradley
When we go online, we begin with a basic tool that started us all on the technology journey years and years ago — an email address.
Some people consider email addresses temporary, changing them often as they switch ISPs or other services. But others, perhaps a vast majority, consider them a matter of identity.
Having dealt with clients, friends, and family for decades, I have some recommendations regarding the general use of an email address — including using it for authentication.
Read the full story in our Plus Newsletter (20.24.0, 2023-06-12).