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What does digital transformation mean for small business?

Posted on August 26, 2019 at 01:00 CDT by Tracey Capen • Comment in the Forums

SMALL BUSINESS COMPUTING

By Amy Babinchak

While attending a recent conference, I sat in on a session about digital transformation. But it proved disappointing — the speaker’s discussion was limited to moving local servers into a data center.

That’s not what digital transformation means. Digital transformation is about modernizing your business processes for better customer experiences and improving productivity. When boiled down to its essence, a digital makeover is about taking an old business and making it new again.

Read the full story in AskWoody Plus Newsletter 16.30.0 (2019-08-26).

Small Business Computing AskWoody Plus Newsletter, customer experience, digital transformation, small business, upgrading

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