Newsletter Archives

• Even more problems with Surface Pro 4 batteries and Surface TypeCovers

  Posted on February 7, 2018 at 10:26 CST by woody • Comment in the Forums

  I’ve been covering “flickergate” since last April, and there’s still no resolution from Microsoft — in spite of a recent flare-up in tech blog coverage.

  Now, even more complaints are circulating about dead batteries and bricked TypeCovers.

  Computerworld Woody on Windows.

  Uncategorized battery, Flickergate, Surface Pro 4, TypeCover

• A new battery replacement policy for the Surface Book 2?

  Posted on November 21, 2017 at 10:40 CST by woody • Comment in the Forums

  If the Answers Forum post from Microsoft represents a change in policy, the Surface line may no longer be disposable.

  It’s like a Festivus Miracle!

  Computerworld Woody on Windows

  UPDATE: Sorry to disappoint. Microsoft pulled the response. Oh well. Back to disposable Surfaces….

  Other battery, Surface Book 2

• Microsoft refuses to honor Panos Panay’s promise for $200 replacement of defective Surface Pro 3 batteries

  Posted on October 14, 2016 at 14:15 CDT by woody • Comment in the Forums

  And a whole lot of Surface Pro 3 owners are steamed about it.

  InfoWorld Woody on Windows.

  Other battery, Surface Pro 3

• Surface Pro 3 SIMPLO battery fix appears to be working

  Posted on August 30, 2016 at 08:06 CDT by woody • Comment in the Forums

  But three key questions remain.

  InfoWorld Woody on Windows

  Windows Patches/Security battery, Simplo, Surface Pro 3