• Running simultaneous virus checkers

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    #494313

    Hello Lounge Lizards
    Please settle once and for all the debate my computer group is having about virus scanners. Is it OK to run more than one virus scanner at the same time? We pretty much agree that using two firewalls is not good, but the argument is about virus scanners.
    Thanks,
    Mike Rapp

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    • #1448975

      Generally, no. But it all depends which ones. Some combinations are OK together.

      Bruce

    • #1448980

      Mike,

      Malwarebytes Pro seems to work fine along side of other active scanners. I’ve been running it with MSE and/or Windows Defender on Win 7 HP, Win 8, Win 8.1, & Win 8.1 Update 1 w/o any problems for a couple of years now, of course not that long for the newer OS versions.

      That said, as “general rule” it is NOT a good idea to run two active scanners at the same time as conflicts can arise. HTH :cheers:
      HTH :cheers:

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

    • #1449019

      Having two AV’s installed together is one thing, but RUNNING them at the same time is quite another.
      Never have two AV apps run virus or malware checks at the same time.

      And I would also avoid having two active & “always monitoring” applications unless they are well known
      to work together without conflict, Like MBAM seems to be able to do.

      Some AV apps want to have their hooks into every aspect of your system, and that includes hooks into other AV apps.
      Norton has traditionally been the application that wants omnipresent control.
      So take the time to know your AV prior to setting things up with two active AV apps.

    • #1449032

      I have Norton 360 together with the free versions of SuperAntiSpyware and MBAM which sit quite well together although for a while, MBAM had a compatibility problem with Norton but that was sorted

      SAS and MBAM tend to scan for Malware which can include viruses/Trojans that have slipped through the net, whereas anti virus programs protect from both viruses and malware, although the pro version of MBAM does a bit more – don’t know about the Pro version of SAS, but some AV programs may not recognize malicious toolbars/add-ons (PuP) as a threat when they are bundled with downloaded programs.

      http://usa.kaspersky.com/internet-security-center/internet-safety/Malware-remover-vs-antivirus-software#.U02hMp1wbIU

      http://lifehacker.com/the-difference-between-antivirus-and-anti-malware-and-1176942277

      As previously stated though, you should only install one active AV program as they will conflict and cause a range of problems, but generally when trying to install a second AV, it will usually detect that one is already installed.

      The conflict arises when an AV program hasn’t been correctly uninstalled prior to installing another as registry residue or an uninstalled expired trial version is what causes the problem.

      As the Pro version of MBAM is more active, I don’t know how that will sit with an AV program – those who run the Pro version will be better placed to advise on that.

      • #1449219

        I have Norton 360 together with the free versions of SuperAntiSpyware and MBAM which sit quite well together although for a while, MBAM had a compatibility problem with Norton but that was sorted

        I would rather say that Norton had the problem. MBAM gets WAY MORE positive mentions from people that actually have experience with it than anything else.

        As previously stated though, you should only install one active AV program as they will conflict and cause a range of problems,

        YES, YES! Never run to active scanners in parallel – unless you are really experienced and sufficiently knowledgeable to sort eventual conflicts out.

        … but generally when trying to install a second AV, it will usually detect that one is already installed.

        I find this a strong statement since I had never heard of this before.

        Microsoft Security Essentials (or Windows Defender in 8.x) seems to be very well behaved in that aspect. Defender just gets turned off when you install another AV solution. But that was a political solution from the very early days of MSE late 2009.

        The conflict arises when an AV program hasn’t been correctly uninstalled prior to installing another as registry residue or an uninstalled expired trial version is what causes the problem.

        That is sooo true! I can’t count the times when after “clean uninstalls” I have found “residual” drivers and/or services from AV programs still active and/or running. After uninstalling Norton 360 or some McAfee versions have you ever checked with Autoruns what was still in the system? Surprise, surprise.

        As the Pro version of MBAM is more active, I don’t know how that will sit with an AV program

        MBAM Free version(!) is in my admittedly limited experience THE ONLY thing needed in addition to a good AV (see below). After manually updating run it only as an on-demand scanner, maybe once a week. No conflicts encountered ever.

        If it keeps finding junk week after week it is a person-on-the-chair problem and somebody needs to change their browsing and downloading habits.

        Good AV: I see fingers twitching towards the Reply button. Here are my $0.02.

        Since September 2009 (4 years, 8 months) I have installed on ALL my customers computers NOTHING but MSE (or activated Win Defender on Win 8). The pre-Win 8 machines include everything from XP through Win7. My typical customers call themselves computer illiterate (and more or less are).

        That means conservatively estimated 2500 times ZERO problems with viruses or with “understanding” the AV program (very important!); only issues with “invited” malware (PuPs) that AV programs so far don’t even recognize.

        That IMHO is a strong statement for the useability and real life effectiveness of MSE/Defender.

    • #1449037

      It really depends on the programs. I run Emsisoft Antimalware which had no trouble running at the same time as some other AVs (MSE, for example). It required some configuration, but it was definitively possible.

      This said, I think it’s better to run different types of security software, that can complement each other. MBAM Pro is a case of of antimalware software that can be run at the same time with other AVs (including Emsisoft Antimalware). There are others, of course. I also think running a HIPS coupled with an AV and other software such as MBAM Pro can give you a good overall protection.

      • #1450728

        As I mentioned earlier, NAV and MBAM Pro conflicted and my PC stopped booting up. Worse yet, I couldn’t reinstall Windows 7 Pro from the installation disk. Somehow, the repair shop installed Windows 7 Home Premium and some other programs.

        At present I’m using the free versions of MBAM, AVAST, and Super Antispyware. For about 10 days, these have played well together.

        PS
        If someone can tell me how the repair shop loaded Windows 7 Home,
        I’d appreciate it. On occasion, I’ve worked in locales where computer
        repair shops were few and far between.

        • #1450742

          As I mentioned earlier, NAV and MBAM Pro conflicted and my PC stopped booting up. Worse yet, I couldn’t reinstall Windows 7 Pro from the installation disk. Somehow, the repair shop installed Windows 7 Home Premium and some other programs.

          At present I’m using the free versions of MBAM, AVAST, and Super Antispyware. For about 10 days, these have played well together.

          PS
          If someone can tell me how the repair shop loaded Windows 7 Home,
          I’d appreciate it. On occasion, I’ve worked in locales where computer
          repair shops were few and far between.

          NAV and MBAM would only conflict when they were loaded as in a normal boot but shouldn’t when booting up into Safe Mode, although I’ve see Norton 360 drivers listed as the drivers have been loaded when I’ve booted up into Safe Mode with Networking.

          It’s because of this that I doubt there was an actual need to reinstall Win 7 but the conflict may have caused other problems which could have damaged programs – although for me the jury would still be out on that one.

          When the free version of MBAM started to conflict with Norton 360, it stopped the Microsoft Management Console (MMC) which caused the laptop to freeze and I had to boot up into Safe Mode to be able to uninstall MBAM.

          While your start up problem was more severe in that it wouldn’t boot at all, I think that you would have still been able to boot up while tapping F8.

          I may be wrong on this, but not from my own experience.

          Why don’t you reinstate NAV as it should be okay with the free version of MBAM.

          To answer your question as to how he reinstalled Win 7, he would have had to change the boot order so that it booted from the DVD drive before the HDD.

          When you first switch on you will see a prompt to press F2 for set up and F12 for boot menu, although these keys may differ from model to model.

          Tapping F2 as you switch on will take you into the BIOS where you can navigate to Boot to move whichever to the first boot order and when you Save and Exit that will be the permanent boot order until you go back in and change it.

          Tapping F12 will present you with the boot options for a one off boot where after selecting the media, inserting the media then pressing Enter will have the computer check that media first.

          • #1450876

            Sudo, Thanks for your thoughts on my earlier problem. Even after removing MBAM Pro, my computer continued to slow down and ultimately wouldn’t start. Using F12, I attempted to boot from both my Win 7 Pro installation DVD and my Recovery Disk for Win 7 (WS had an article earlier on making these.) Both these attempts were to no avail. Reloading Win 7 with the installation disk also didn’t work.

            A couple of gurus in the Mature (not senior) Persons’ Computer Lab attempted without success to get my laptop to boot up. They worked in IT for 30 years for the auto companies in Michigan.

            Hopefully you or one of the other contributors (I’m constantly amazed by the expertise shown by my fellow members.) will be able to shed some light on this.

            Charles

            • #1450884

              Sudo, Thanks for your thoughts on my earlier problem. Even after removing MBAM Pro, my computer continued to slow down and ultimately wouldn’t start. Using F12, I attempted to boot from both my Win 7 Pro installation DVD and my Recovery Disk for Win 7 (WS had an article earlier on making these.) Both these attempts were to no avail. Reloading Win 7 with the installation disk also didn’t work.

              A couple of gurus in the Mature (not senior Persons’ Computer Lab attempted without success to get my laptop to boot up. They worked in IT for 30 years for the auto companies in Michigan.

              Hopefully you or one of the other contributors (I’m constantly amazed by the expertise shown by my fellow members.) will be able to shed some light on this.

              Charles

              As the gurus were unable to get it to boot then I can only assume that the tech removed the HDD and hooked it up to another computer, but my “expertise” doesn’t extend to that.

              I think a Paragon Rescue Disk could have repaired the boot sector for you to have got back in and something like that could also have been what the tech could have used.

              If that had got you back in then you may have been able to run a sfc /scannow as an administrator from the command prompt.

              This program when you run the .exe, has its own disk creator.

    • #1449052

      If this is the wrong place to ask this subsidiary question , please move it.
      I run MBam Pro and MSSE on W7 SP1. Each is set to exclude checking the other.
      Each is also set to provide real-time protection.
      Is that considered “running them at the same time”; or am I misunderstanding the comments above?
      If it is, of the 2, which one would you recommend having its real-time protection disabled?
      Thank you,
      Dick

    • #1449054

      Dick,

      Yes that is considered running them at the same time. You don’t have to disable either as they play well together as I stated in my previous post in this thread. HTH :cheers:

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

      • #1449076

        Thanks for all the excellent comments and questions. Earlier I installed MBAM Pro and Norton Antivirus. Then my PC crashed, and it’s been a job getting it up again. (The problems with MBAM Pro and NAV surprised me; however, in checking the internet, I see this has been reported several times.)

        Currently, I’m using the free version of AVAST. What do you think about running the free version of MBAM with this? And, if this combination works, adding in Super AntiSpyware? Or would it be simpler to run Norton Antivirus all by itself?

        Thanks in advance for your help.

        OS Win 7 SP1 Pro 32-bit
        Office 2010
        3 GB DDR2-667 SDRAM

    • #1449081

      As the two linked articles that I’ve posted have advised, it’s best to have a scanner as well as an AV program.

      While AVAST is highly rated, you could go back to NAV and the free versions of MBAM as well as SAS.

      I use Norton 360 and SAS for the quick scans as the free version of MBAM v2 takes too long to run on my machine, although others haven’t had that problem but will keep MBAM should I feel I need a deeper scan.

      If NAV doesn’t include NPE as a scan option, you can download it and run it as a .exe from your Downloads folder, but it performs a Rootkit scan as default which can be disruptive to some programs you have installed because it is quite aggressive, but I haven’t had any problems after using it.

      You need to flip the page to select its non Rootkit scan mode.

    • #1449111

      I think that one antivirus is enough, you can keep 1 active in RAM (like Avast, AVG and so on), and other program like malwarebytes for weekyl scansion.

    • #1449230

      This sounds like the old handed down bias against Norton 360 – it was in fact MBAM after its upgrade that caused the problem by stopping the MMC which froze the computer.

      Prior to this upgrade MBAM and Norton 360 sat together without any problems and it has no problems with MBAM v2# – unless that is the reason why the “quick” scan takes ~20mins for me.

      Norton 360 detects if another AV program is installed which may be a failing of other AVs when they are installed and if this was incorporated into their installation files, then there would be a lot less people coming to forums saying that this, that or the other doesn’t work when I installed a given AV onto a new OEM computer or they hadn’t correctly uninstalled the old AV program – and I certainly wouldn’t recommend MSE for <=Win7 to anyone ! – don't know about Defender in Win 8 but have seen people prefer their own AV program to that.

      Norton 360 auto turns Windows Firewall off on installation.

      As for Norton 360 being heavy on resources – it will use more than the average AV because it is more than just an AV program but has been worked on over the years so that it is no longer the hog that was once reported.

      As a test, I uninstalled Norton 360 and installed MSE and didn't notice any performance differences at all, although that may have had something to do with having 8GB RAM installed but NIS which is a lighter version, is equally effective in keeping a computer safe.

    • #1449279

      depends

      some of them play nice with others
      but some dont

      i run winpatrol plus a virus scanner, firewall, registry checker, root kit stopper, plus others to stop spyware ads and spam yada yada
      i run mbam in batch mode too.
      mbam may be doing somethings in RT as does the browser and other programs.

      but norton and mcafee never played together well for me

      so it depends what you try to run together

      Hello Lounge Lizards
      Please settle once and for all the debate my computer group is having about virus scanners. Is it OK to run more than one virus scanner at the same time? We pretty much agree that using two firewalls is not good, but the argument is about virus scanners.
      Thanks,
      Mike Rapp

    • #1449366

      @ speedball – The reason Norton and McAfee didn’t play well together is because they are two active AV programs and you would get the same problems with any other two active programs installed.

      McAfee comes as part of the bloatware in the form of a 30 day free trial on this laptop and following a factory reset or initially installing Norton 360 – it tells you it has detected another AV which must first be uninstalled.

      Which of Norton or McAfee did you have installed first before installing the other ?

      • #1450239

        @sudo15

        dont remember
        we had a lot of pcs
        some come with norton
        others with mcafee

        once i tried to add the other (probably mcafee to norton but not sure)
        and they would not play nice together

        in recent years we have used norton with the other assortment of programs i noted
        and they all work well together to incrementally improve the security but never at 100.00000%

        there was another firewall i would prefer
        but i understand the isreaelis use it to spy on our pcs if you use that one

        @ speedball – The reason Norton and McAfee didn’t play well together is because they are two active AV programs and you would get the same problems with any other two active programs installed.

        McAfee comes as part of the bloatware in the form of a 30 day free trial on this laptop and following a factory reset or initially installing Norton 360 – it tells you it has detected another AV which must first be uninstalled.

        Which of Norton or McAfee did you have installed first before installing the other ?

    • #1450254

      Norton has its own firewall as I would think McAfee also has and Norton disables Windows Firewall on installation to avoid conflict.

      Norton will run okay with the free versions of SAS and MBAM but not with any program that has a firewall.

      If you have any remaining machines where you had both Norton and McAfee installed and they remain buggy, then Google for Norton’s Uninstaller and MCPR.exe which is McAfee’s uninstaller, to remove any residue of their programs if you hadn’t previously run the uninstallers.

      It’s usually advised to run the uninstallers twice.

    • #1450780

      See https://forums.malwarebytes.org/index.php?showtopic=125465
      for instructions on setting up Malwarebytes to run with Norton 360.

      Jerry

      • #1450878

        Jerry,

        Thanks for your response. How would I set up exclusions in NAV?

        Charles:D

    • #1450879

      From the link I gave in post 20:

      If you want to exclude the MBAM files from Norton 360 you can do that to avoid any possible conflict. Not sure what version of Norton 360 you have but here are the files that need to be excluded…..

      Please exclude the following files from your Antivirus Software (not sure what version of you are using):

      Note: If using a software firewall besides the built in Windows Firewall you’ll need to exclude them from it as well

      For Windows XP:
      C:Program FilesMalwarebytes’ Anti-Malwarembam.exe
      C:Program FilesMalwarebytes’ Anti-Malwarembamgui.exe
      C:Program FilesMalwarebytes’ Anti-Malwarembampt.exe
      C:Program FilesMalwarebytes’ Anti-Malwarembamservice.exe
      C:Program FilesMalwarebytes’ Anti-Malware mbamscheduler.exe
      For Windows Vista or Windows 7 & 8:
      C:Program FilesMalwarebytes’ Anti-Malwarembam.exe
      C:Program FilesMalwarebytes’ Anti-Malwarembamgui.exe
      C:Program FilesMalwarebytes’ Anti-Malwarembampt.exe
      C:Program FilesMalwarebytes’ Anti-Malwarembamservice.exe
      C:Program FilesMalwarebytes’ Anti-Malware mbamscheduler.exe
      For 64 bit versions of Windows Vista or Windows 7 & 8:
      C:Program Files (x86)Malwarebytes’ Anti-Malwarembam.exe
      C:Program Files (x86)Malwarebytes’ Anti-Malwarembamgui.exe
      C:Program Files (x86)Malwarebytes’ Anti-Malwarembampt.exe
      C:Program Files (x86)Malwarebytes’ Anti-Malwarembamservice.exe
      C:Program Files (x86)Malwarebytes’ Anti-Malware mbamscheduler.exe
      Note: If using a software firewall besides the built in Windows Firewall you’ll need to exclude MBAM.EXE and MBAMSERVICE.EXE from it as well

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