Replies

One another website I post extensively and run into the same problem daily. People looking for support with a pirated copy of win 7. It is a great OS and for once I didnt mind paying for it from Microsoft Wait until version 7100 times out. Then it should get interesting

Ken.

Hi – I recently did a clean install of Windows 7 Ultimate (64-bit) on my Lenovo T61p notebook. I’m running the MS Office 2007 suite of applications, Adobe Acrobat 9 and use ESET NOD32 antivirus (64-bit). My system is freezing at least once a day, typically when I’m in Windows explorer looking up documents. When it freezes, I typically have Outlook and MSWord open. While the system is “frozen”, I can’t access task manager and I have to shut the machine off and reboot. The hard drive light is also on continuously while the system is non-responsive. I’ve made sure that my Windows/Office software is up to date and I’ve also updated all my hardware drivers via the Lenovo website. Any suggestions for correcting this annoying problem would be appreciated. Thanks

Hi Andrew and Welcome

One thing you can do to diagnose the problem is to go to event viewer (type eventvwr in search). then go to the windows logs>application tab. there is a ton on date there so you may want to do this right after the freeze. You need to look ofr errors (they have red ‘x’ in left hand column) that say app hang, app crash. or anything with IE in it. the key to it is to take the event ID and source codes and google them. You will find some info on what the problem is.

Hope this helps

Ken J+

Thunderbird and Windows Live Mail

Ken

Hi Kevin and welcome

Have you checked device manager to see if the driver is installed and working correctly?

Ken J+

I work in a mixed environment and recently deployed 50 win 7 machines. other than the usual nonsense it was fairly easy.

Ken J

I discovered that I couldn’t change my UAC settings in Windows 7 and after digging around online I came across this thread: http://social.technet.microsoft.com/Forums/en/w7itproappcompat/thread/4f729cea-aafb-4d4a-b863-705a13de486a
which acknowledges it’s a known issue but I suspect it will never be fixed as Office 97 is no longer supported.

My fix was to download a utility named UACTweak.exe which presented a GUI that allowed me to disable UAC.
I can’t find an official site for the utility (or even the site where I got it), but I have attached it here as it worked fine for me.

It could be that this will do just as well however: http://www.tweakuac.com/home/

Hi alex.

I had a similar problem and found an easy tweak to disable UAC from within win 7. why in gods name MS put it in after the fiasco in vista I will never know

Thanks for the link

Ken

Hi,

I’m running Win 7 Home Premium (clean install) on a Dell Inspiron 531 with a Dell 24″ monitor and an Nvidia GeForce 8600GT card. Everything is great except sometimes after the display turns off and the mouse is moved everything will freeze. Sometimes just for 30-45 seconds, sometimes really freeze up and force a power button shutdown.

Sleep and hard drive shutdown are set at 1 hour, display turn off at 10 minutes ( to separate the issues). If I’m away 15 minutes, there’s a fair chance of a freeze. Wake from Sleep is OK with no problems. I’ve updated to the latest driver from Nvidia’s website, but the problem didn’t change.

The temporary freeze does not show up in Reliability Monitor, but of course a forced shutdown does.

Any idea why this is happening and/or how to fix it? Thanks much.

Hi Wayne and welcome

One thing you might want to consider is going into event vier by typing eventvwr in search and go to the windows logs>application tab to look for errors. Errors have red in the left hand column and would contain something like app hang, app crash, or freeze. There os a ton of dats so you might want to wait until it just happened. If you find them take the event ID and plug it into google for results. Or you could post the event ID and source code and someone (me) would be happy to look it up for you

Good luck and let us know if you need help with that

Kenn J+.

I have a constant outbound svchost UDP connection to 65.55.158.80 with Windows 7 showing in my software firewall (Comodo). A whois search shows this as a Microsoft address. Does anyone have any idea what Microsoft is doing with this always on connection? A search at Microsoft.com has no results, and a Google search returns no definitive answer.

Hi and welcome

If you arent using homegroup you can also disable IPv6. workgroup doesnt use it IPv6 is sometimes flaky causing drops, slow dl’s, etc

Ken J+

Since Netopia’s Timbuktu bit the dust I have been using team viewer with great success. It has saved me many trips in the liddle of the night to the data center, is easy to use and the home version is free. Whats not to like

Ken J++.

Robin

Hi and welcome

Whenever you get a blue screen of death a “DMP” file is created. that file can be analyzed to find the casue. It is usually is located in C:windowsminidump. if it is there someone can debug it and find the probable cause. If it happens in teh future mention that you have that file/

Hope this helped

Good Luck

Ken J+

Also a good idea so if/when the OS gets hosed your settings etc are preserved

Ken J+

I have been testing out Win7 Ultimate x64 and am experiencing some disturbing behavior – the winSxs folder seems to be growing to an uncomfortable size. My initial partition size was 20Gb but I was getting warnings about a lack of disk space within a couple of days. I reinstalled with a 40Gb partition size and after a week or so my total C: partition is already up to 24Gb (though it images down to 7Gb).

Install is a pretty basic install, handfull of utilities and Office 2k7. All data/user files have been moved of the C drive so user data is not an issue.

From searching Google this seems to have been an issue with Vista as well but I haven’t been able to find any real resolution other than “deal with it, storage space is cheap!” I know there are a bunch of symbolic links and the folder size of 10Gb doesn’t really mean 10Gb, but when programs refuse to install due to a reported lack of space the “imaginary” file size becomes pretty real.

My concern is with planning for laptop installs w/ space constrained SSDs as well as virtual test machines – is 40Gb going to be enough?

Anyone have any insights in this behavior?

G^2

G
Hi and welcome

Unfortunately it is a fact of life in both vista and win 7. The winsxs folder can be moved with a lot of work but it still is going to grow. If you do alot of app installs, it can get huge. I have reports fro users that theirs have become 25gigs by itself.

The folder is necessary to provide all the different versions of ‘DLL’ for each individual app.

sorry about that

Good Luck

Ken J+

Sometimes DEP data execution prevention will cause an event ID 1000 and source 100 which will cause new installs to fail.

You can check event viewer by typing eventvwr in search>goto the windows log>application tab and look for errors (they have red in the left hand column) that include either app hang, app crash, or the name of the install that failed. there is a lot of data so you may want to wait until it happens to search to limit the amount of data you have to look through

When you find it if the event ID is 1000 and the source 100 you are going to have to into the system control panel>advanced system>performance>DEP. the default is to windows apps only if it is either grayed out or set incorrectly it is what is causing the installs to fail.

It can be turned off completely but isnt recommended as it is a security feature and virus launching an exe in protested memory space

Let us know if you need help with that

Kedn J+

I have installed W7 Pro over XP Pro and then deleted the ‘old files’. Didn’t need them.
I use a Gigabyte UD3 P45 motherboard.
Also use an UPS that is set to turn off the pc after a few minutes in the event of a power outage.
Every time I start or restart W7 the UAC pop up tells me that Gigabyte is trying to change something. I click yes.
My question is simple. How do I give permanent permission to programs one at a time?
When I go into UAC control all I see is the ability to change permissions for everything via a slide bar.
I don’t want UAC blocking my UAC if I’m not home during a power outage.
There just has to be a way of doing this one program at a time.
I’m a novice and have almost no W7 experience.
Thanks.
J.

Hi and welcome

UAC has always been a bear. You could either lower the threshold or turn it off. The option of “run as admin” will work as well. It might be a driver theat the mobo loads or something so the best way to fix it is find what it is then take the appropriate action

Good luck

Ken J+

Did you download the image or purchase it? I have run accross installs where the download had failed on a file or two. You could check to see if the hash values of the download match tose on the MS site.

Failing that try downloading another image, burn at a slow speed and try it.

Good luck

Kenn J