Replies

Hi Joe

Thank you for the response.

The answers to your questions are as follows:

1. The .pst file is stored on the internal hard disk. As I mentioned at the beginning of this post, I have a Xeon workstation with 16GB RAM that is extremely quick. The only thing that is slow to ‘recover’ is Outlook, when moving emails from one folder to another.

2. Office 2010 SP1 is installed.

3. Office is up-to-date with all patches, the last update being on 14 Feb 2013.

4. I created a new .pst file and imported everything from the old .pst, but it made no difference.

Regards
useful

It’s been some time since my plea for help with this really annoying issue in Outlook 2010 and I still have no solution. I can add some observations in the hope that someone will figure out what’s going on and be able to help.

The problem is that each time a message is dragged into another folder (I file my emails) each event takes around 3 seconds before Outlook ‘recovers’, instead of happening immediately, which is what I was used to in its predecessor Outlook Express, where an email was dragged to a folder and the process was instant, allowing me to deal with the next email immediately.

What I have observed is as follows:

1. The behaviour is not caused by .pst size. I archived and reduce my .pst to 200MB and it made no difference and I also observed instant response with a .pst file that is over 10GB in size that was created after a standard PC installation.

2. All of the installed add-ins are de-activated and thus not loaded in Outlook, so they can have no effect.

3. I uninstalled the anti-virus software and this had no impact on the problem (consistent with the 10GB Outlook file, which also has the same anti-virus software).

4. If I drag an email into a folder that only has a few emails in it, it is quicker to ‘recover’ than an email dragged to a folder with a lot of emails.

5. If I drag two emails into the same folder, even later that same day, the first email takes about 3 seconds for Outlook to ‘recover’, but the second one is immediate. It is as if Outlook was indexing the destination folder, but it takes no time once that was done.

6. I enabled the Group Policy to prevent indexing in Outlook, forced a policy update, but it made no difference.

As you can see, I have tried many things, but my problem remains unsolved.

I would be very grateful if someone could finally suggest a fix.

Regards
useful

Hi Jessica

Thank you for putting me on the right track.

I set up a List Style, formatted it to be the way I want it, then created a Macro that selects it and assigned a key-combination to it and issue resolved!

Thank you very much.

Regards
useful

Hi Jessica

I had another thought. If it is not possible to achieve this without first finding and clicking on that Style, is it possible to set that particular Style up as a button on the Quick Access Bar (as distinct from the entire Gallery)? That would require just one click, without first ‘hunting’ for the Style, which would be just as good.

Thank you again.

Regards
useful

Hi Jessica

I have now looked up List Styles (I didn’t know this term before) and set one up in Word 2010 that produces Numbering just as I need it. The only issue is that I always have to find and select that Style I have set up (under the Multi-Level List button on the Home Tab).

Is there no way of achieving this by just typing 1. then and so on? Do I always have to first find and select that Style?

Thank you.

Regards
useful

Hi Jessica

Thank you very much for your prompt response.

I was not clear enough. I want to start a simple numbering list by entering 1. and then type my first point. When I press I would like the next number to be inserted by Word automatically (I do not want Word NOT to create a numbered list). All I would like in my numbered list is for the Left Indent to be zero and the paragraphs following the numbers to hang by 1.5cm, which are the Tab stops I have set up in normal.dotm.

I would therefore like to follow your instructions to set up a list style, but I am unable to, as I cannot see a button that looks like a single-level list. The button that is highlighted when I do as described is the Numbering button. Clearly this is not what you mean.

Regards
useful

Hi Jessica

I saw this as I was hunting for a solution and it is a very elaborate and complicated set of instructions, but not quite what I want to be able to do, which is to enter 1. and start typing, without Word indenting the 1. and ignoring the Tab stops I have set up in normal.dotm.

I have been able to set this simple numbering list up in Word 2003 and earlier versions, but Word 2010 appears not to save my settings, even though it goes through all the motions without error.

Thank you for the suggestion though.

Regards
useful

Hi Paul

I made the change to the template-path macro as you suggested and ran it on the same folder as before. It immediately ‘crashed’ with the error:

Run-time error ’91’
Object variable or Withblock variable not set

Debug highlighted:

If oItem.DateLastModified StrDtTm Then

I’m clearly having no luck with this one!

Regards
George

Hi Paul

In the meantime I ran the date-fix macro and it ran fine AND finished without error. I did some spot checks and it replaced the Modified dates with Content Created dates, just as we wanted.

Thank you very much!

I will make the suggested code changes to the change-template-path macro and report back.

Regards
George

Hi Paul

I put the code in as you requested and the macro ran for a short while on that same folder, then it ‘crashed’ with the same error (Post #83).

Regards
George

Hi Paul

You must be sick of me …

I made the changes, but would you believe, the macro ‘crashed’ immediately with:

Run-time error ‘450’
Wrong number of arguments or invalid property assignment

Debug highlighted:

oItem.DateLastModified = StrDtTm

As in Post #70 but I made the change that you requested then.

Regards
George

Hi Paul

I am really embarrassed to have to keep coming back to you with new issues.

I have substituted the new code you kindly sent in the macro and ran it again on the same folder and this time it ‘crashed’ immediately with:

Run-time error ‘5825’
Object has been deleted

Debug highlighted:

If .Saved = False Then

Regards
George

Hi Paul

I will put that ‘On Error Resume Next’ line in the date-fix code and let you know how it goes.

Regarding the change-template-path macro, I made the code change as per Post #74, but unfortunately it still ‘crashed’ after running for a while, with:

Run-time error ’91’
Object variable or Withblock variable not set

Debug highlighted:

.Close SaveChanges:=True

Regards
George

Hi Paul

I have looked at the date-fix code and I am unable to find the relevant area, as per Post #71, you suggest that I replace.

Also, at the moment, each time either of the two macros strike an error, the only option I seem to have is to start running them all over again from the beginning. Ideally, it would be great if the macros did not to stop on an error, but continue to the end.

If this can’t be done, is there a way of continuing from a specific point onwards that I choose manually? Although not ideal, because I would have to do this manually, I could at least set the starting point after the file with the error instead of always having to run the macros from the beginning.

Regards
George

Hi Paul

I thought the date-fix issue might get lost in all our correspondence. You are right, I tested it and it initially worked (Post #54), but when I ran it on the real files, it ran for a while and eventually ‘crashed’. If you look at my Post #59 you will see the problem.

Thank you for the new code. I will implement it today and let you know the result.

I am very grateful for your continued help!

Regards
George