Replies

Thank you Charles.

Regards
useful

Thank you for your advice Andrew.

Regards
useful

Thank you.

Regards
useful

Thank you!

I have worked out another way to insert the page number, so I don’t need the Built-In Building Blocks.dotx template, thus solving both of my problems.

Regards
useful

Thanks for the response.

I clearly have to change the way I insert a page number into the footer, but as it is on the second page that does not exist until the macro is run, I’m not quite sure how to do it.

Regards
useful

Hi Andrew

Thanks for picking this up, but that was a typo in my post. The code does correctly refer to ‘Plain Number 3’ as contained in Built-In Building Blocks.dotx. I will change the way I insert page number, so that it doesn’t rely on the use of this file.

Regards
useful

Hi Maud

Thank you for the prompt response and the code. You are wonderful, writing code that doesn’t even require the column sorted to have all the duplicates together in sequence.

Thank you for enabling me to be useful.

Regards
useful

Looking for that ‘culprit’ is virtually impossible and I am not convinced that it is the cause of the problem. I have done some further troubleshooting and made some observations that revealed what is going on:

Whenever I drag-and-drop an email, Outlook appears to ‘hang’, while the target folder is being indexed. That is the ‘delayed response’.

Depending on the number of emails in the target folder, this process can take 3-5 seconds. Once the indexing is completed, Outlook ‘recovers’ and allows further activity.

As ‘proof’ that this is happening, if two emails are dragged-and-dropped into the same folder one after the other, the first takes a while (as described above), but the second happens instantly, as the folder has already been indexed.

It’s this indexing, during which time Outlook appears to ‘hang’ that I cannot turn off no matter what I try.

I have set up another PC with standard and default settings and imported emails from Outlook Express resulting in a PST file that is more than twice as large as mine and it has no such problem. Clearly the size of the PST file is not the issue, but I have no idea what is!

I would be very grateful if someone could think of a way to stop Outlook indexing a folder before it allows a drag-and-drop!

Regards
useful :confused:

Hi All

Just letting you know that this issue is now solved.

Regards
useful

Hi Joe

I started the tedious process, as I said, but the testing to find the ‘culprit’ is proving a bit difficult.

When describing the symptoms earlier, I mentioned that dragging emails to folders during the filing process is when I encounter the delay before Outlook actually moves the email and that if there are several emails intended for the same folder, only the first exhibits the delay. All of the subsequent emails when dragged, move instantly.

Accordingly, I have to test by importing one folder at a time from my original .pst file and then dragging previously untouched emails to previously untouched folders … can you see my problem?

This has caused me to think about the issue again and perhaps I may have left gaps in the story (which is, of course, all you have to work with), so I thought I’d briefly elaborate and perhaps this will lead you to think of another cause, or troubleshooting, or even hopefully a suggested fix.

I upgraded from an old XP Pro PC to a significantly faster Windows 7 Xeon workstation. I keep all of my emails (apart from SPAM of course), all filed in hundreds of separate folders and sub-folders. On my XP machine, I used Outlook Express and moved to Outlook on my Windows 7 workstation.

I set up a new profile, new data file and imported all of my thousands of emails into Outlook, creating a 4GB .pst file.

This ‘delay when dragging emails to folders’ issue in Outlook started right from the beginning. It is not something that has developed over time.

If you still think that the cause is a ‘culprit’ email imported from Outlook Express, then I will continue the tedious process, but I would be grateful if you could suggest a more effective testing method.

Otherwise, I would be pleased to do some different troubleshooting, if you think the issue could be caused by something else. Could the clue be that the second and subsequent emails move instantly to a particular folder, as do emails when moved to an empty folder, or a folder with very few emails in them?

Regards
useful

Hi Joe

I have started the process. I created a new data file and imported a few emails, created some folders and moved emails. They moved instantly! Fabulous!! I’m very grateful for your suggestion!!!

This process will take quite a while, of course, but if eventually I do find ‘the culprit’, can I just remove it, or will having imported it somehow ‘corrupt’ the .pst file so that the delays return?

Thank you.

Regards
useful

Hi Joe

I understand totally. I was only indicating that the process is going to take me some time, given the number of emails involved and as I intend to let you know the result, I didn’t want you to think that the reason you haven’t heard from me is because I was not following your advice.

Thanks again.

Regards
useful

Hi Joe

Thank you for the suggestion. I will certainly try it both ways and see what happens. As I have a very large .pst file (around 4.5GB) it will take some time importing a few things at a time, but I will report back either way once I have concluded the tests.

I appreciate your time.

Regards
useful

Hi Hanna

Thank you for your response.

As you will see from my reply to Joe, unfortunately it has made no difference.

Regards
useful

Hi Joe

Thank you for your suggestion.

I have just created a new email profile (to save time, however, I did not create a new data file, but pointed to my existing file, given that I had just created a new data file yesterday and imported all my emails into it).

Unfortunately, it has made no difference.

Regards
useful