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By any chance, does the individual have more than one profile in Outlook?

To check, right-click on the Outlook icon on desktop and choose Properties, then select Show Profiles… there should only be one profile (unless there is a business reason the person includes another – needs to access another mailbox).

Just a thought… trish

Most likely, the file has become corrupt… the last paragraph marker in the document is what usually corrupts, so when you are cutting and pasting to a new blank document ensure that you do not select this marker (turn on the Show/Hide next to the Zoom icon on Standard toolbar). I usually go to the top of doc (Ctrl+Home), then perform a Ctrl+Shift+End to select everything from top to bottom, then continue holding the shift key and use the left arrow key to deselect the last paragraph marker. Copy text and paste into a new blank document.

Watch for headers/footers – anything which is a property of the document (page setup, sections (which include headers/footers) – can be affected by doing this. You may have to recreate any that did not make it – they were probably corrupt!

Anyhow… hope this helped… trish

By any chance, are you using Word as the E-Mail Editor? This option is defaulted in Outlook after install. I’m wondering if you somehow defaulted your normal.dot to have double spacing in the Paragraph option. To check:

1. Open Outlook and go to Tools, Options, Mail Format tab. Check and see if Use Microsoft Office Word 2003 to edit e-mail messages has a checkmark.

2. In a new message, choose Format, Paragraph and in the bottom right corner check and see what the Line Spacing specifies?

Let me know how it goes… trish

Thanx Hans… as usual, you know all the answers! Since the person will only be merging on item at a time… I will probably use a template with hyperlinks to the Excel document instead of using the mail merge feature… have a great day… trish

The notes area for the printed calendar item is intended for you to be able to write information – it is not a field. You can go into the Page Setup and choose that it is blank or lined – whichever you find easier to write in. Hope this helped… trish

You could write code, but sometimes the quickest way is to manually flip through the whole document and adjust. It took me less than one minute to change all the tables. Basically, change the first instance of the table you want to change, choose Table, Autofit, AutoFit to Window. Using the browser button, select Browse for Tables from the list, then use the double blue arrows to find the next table, press F4 to repeat your last command, Autofit to Window. Keep going through the entire document pressing the down double blue arrows and pressing F4. Like I said, if you like VBA, you could find the code for this and loop it. Enjoy… trish

No problem… glad I could help!

You may have a corrupt profile. Instead of using multiple e-mail accounts in Outlook, I prefer to set up two different profiles and have Outlook prompt me when I open as to what profile I want to use. This way there is less confusion over the account being used and specify different providers (i.e., sttp at home and exchange at work). Here is the MS KB which will help you create profiles:

KB 289467 – Creating Outlook Profiles

Hope this helps…. trish

Reminders are a glitchy thing in Outlook, hence the switch CleanReminders… here’s the KB 286166 – CleanReminders Switch from Outlook…

The fix may have run this switch or changed a registry item that cleaned your reminders.

Here are some other switches for Outlook that you may be interested in reading up on (my favorite is the CleanViews) KB 296192 Outlook Switches… Enjoy… trish

If the documents are blank, you may just want to create brand new documents and start from scratch. Headers/Footers are one of those items that like to go corrupt – and, starting from scratch may fix any other corruption issues you may have.

With respect to the style Table Grid, this is what I mentioned earlier, 2003 now places a style in each cell – Table Grid. What I do is create another style based on Table Grid, and I call it Table Text, place my desired formatting for the style and apply. If you need anymore assistance, just let me know… good luck… trish

Is it a space or line – sometimes terminology is key… I interpreted that there was a line in the header. If you are talking about a space (or Paragraph mark), once you view the header or footer and place no text, a space appears… you cannot remove it! Visually it frustrates people; however, it is not harming anything. If you do not like seeing it, turn off your Show/Hide near Zoom on your Standard toolbar. In the Page Setup, the header and footer space is defined – they should, in most cases, never be less than .25″ (newer printers may be able to print outside this edge of the paper; however, inkjet printers usually require more – my needs more than .25″ on the bottom!) – you’re not the only one living in the dark ages! Anyhow, ensure that the Page margins are not the same as the header/footer margins… you should leave at least .25″ between these two elements as well, i.e., if your top/bottom page margins are 1″, your footer should be .5″ or less… if you change the top/bottom margins to .5″, ensure that the header/footer is at least .25″… hope this helps… trish

Hi Chuck… the categories do not show on the form itself; however, as you indicated, it does show under View/Options. This would be the case for anyone that places categories… whether other user’s are that curious or knowledgeable to find your set categories is another topic! Glad to see the form works for you… enjoy! trish

I sent you an e-mail to the address posted… I’m signing off for the day and can check for you tomorrow…. if you like… chow for now!

It depends… I have not yet figured out this particular feature (bug)! My experience has been unsuccessful with fields that I manually placed on the fields for anyone I send the form to – in other words – they are unable to view my customized fields; however, I witnessed a case wherein someone had been successful, yet, had little experience with forms… it was not anyone I could troubleshoot with. If you want, you can send your form to me and I will see if I can view your fields.

Nancy… Word has made some significant changes to tables in Word 2003. If you create a table in Word 2003, you will notice that there is a ‘style’ attached to each cell. I have found documents using older (Word 2000 and priror) tables, Word tends to get very fussy and documents have become corrupt for me as well. You may want to remove the old tables in all your templates and replace with a new table. It may seem like a lot of work now, but you will spend less time troubleshooting the problems you are now faced with…. hope this helps… trish