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After solving some problems for the user he send me the document and then I saw al the calculations and so on. So To make it al easier I recommended the user to create a Excel template instead of a word template.

Thank you all.
I now see the problem clearly and understand that using UserForms is much more flexible than the word form options.

Thanks,
I will have a look, and let you know if it worked.

Could you explane how I must do that?

Thanks,

Check the settings of your view, maybe some filters are aplyed