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Here’s an example. “Wrench and hammer” icon. Thanks!

Here’s an example. “Wrench and hammer” icon. Thanks!

Good idea. Unfortunately, not all icons are listed on that screen.

Good idea. Unfortunately, not all icons are listed on that screen.

See this article . It has links to some references.

See this article . It has links to some references.

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how does outlook decide which is which

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Rules that can be completely executed by the server are server-side. For example, move to another forlder in the exchange store, out of office assistant, etc.
Rules become client-side when something in the rule has to be done locally, such as, moving to a pst, playing a sounds, performing a custom action, etc.

Are you using WinFax PRO?
This article describes a similar problem.

Are you using WinFax PRO?
This article describes a similar problem.

You could try saving messages as individual .msg files to a network drive. msg files can be opened in outlook by double-clicking on them. This tool might help.

You could try saving messages as individual .msg files to a network drive. msg files can be opened in outlook by double-clicking on them. This tool might help.

The user was probably using Lotus Notes.

The user was probably using Lotus Notes.

You can use a third-party add-on MessageSave to save messages in .msg format to your hard drive.

You can use a third-party add-on MessageSave to save messages in .msg format to your hard drive.