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I am not able to open Microsoft Word. The system hangs up. I have a Vista operating system. I have tried Winword.exe with no success. I would apprectate any suggestions about this problem.

Thanks,
Jerry

I’ve found that this is often a corrupt Normal.dot file. If you’re having problems starting Word, you should check that the problem is not with the Normal.dot template before doing anything really drastic. Locate the Normal.dot template, and the location varies depending on options specified during installation and what version of Windows used. The file path is most likely C:Documents and settingsApplication dataMicrosoftTemplates. Rename it something like normal.tod, try to start Word from the desktop shortcut if you have one or from the start/run menu and if that fails best go to Dr. Phil Rabichow’s Systematic Approach to behavioral Problems in Word.

Hi All,

I ran across this website for a British company that is offering all their Office Training Manuals for free. Check it out.

Thanks for this link – invaluable information on other applications too!

Quite credible, actually.
I’ve never been the Sporting Type, preferring books to football, and the only musical instrument I play is my voice, but I have always admired those who can leap about a million feet into the air (Aussie Rules) or predict where the batsman will hit the ball (I’m thinking Lilllllleeeeeee here), and the chap on the bike, well, even if the film was edited/pasted from several days of 99% failures, it is an impressive display, and in posting the link here, I salute him

_{P.S. My name is not Chrissy Whissy
It’s Fatty-Watty!}

Fabulous. At 3am this was a cool diversion. I’m just happy to be able to bike again after a couple of back surgeries!! I’ll leave the stunts to this dude.

I love that story!

Well I just got off the phone with Rogers who claimed that just by me using webmail for a day and a half made the problem go away. This was a live chat. The tech thought that a piece of e-mail was corrupted. Huh. The e-mail he referred to was just sent today and the problem started yesterday. Go figger. So here’s what I did: I disabled Norton AV on internet e-mail as you suggested while on the phone with ISP, launched Outlook, and lo and behold got messages! Exited Outlook, enbabled Norton again, still getting incoming e-mail. I dunno … but it’s working for some reason. And I want to thank you very much Joe for your patience and assistance.

Hello again joeperez. The first test email was this one: “This is an e-mail message sent automatically by Microsoft Office Outlook’s Account Manager while testing the settings for your POP3 account.” and then a couple of friends sent me messages (no attachments). I could NOT receive any of these emails in Outlook but only via webmail. I can’t see all of my e-mail on Webmail – just current messages. In other words I don’t see any of my Outlook subfolders. The size of my (compacted) archive folders also listed under me e-mail are 87 and 57 MB respectively so they’re not huge. I’m going to call the ISP again just in case they can think of anything.

Thanks for the reply joeperez. I had initially thought that would be the case as well and asked my ISP to have a look on the server but they told me since I am able to receive webmail then that isn’t the problem. I can confirm there is only one attachment which is a screen shot of my settings for server and it’s only 125k which I added after I experiencing the receive problem. I have to wonder if there’s something in the queue at Rogers – Yahoo that I can’t see which could be holding up my incoming but that doesn’t really ‘gell’ since I can receive test messages.

Much appreciated

Oh thanks – that’s good to know. I appreciate the feedback, especially commentary on OLE DB and mail merges. We are finding the data source pretty much has to be in Native Word – that is, outside of our document management system to be able to do a DM mail merge (which I don’t understand!)].

Cheers, Paddy

Hello Hans,
Currently someone is checking to see what viewers have been disabled. Had a few other users do a test by sending them Word & Excel 2003 – out of 5, 4 users were able to open. So I’m thinking we’ll probably wait until a user is unable to open and at that point give them the viewer.

Strange and stranger. and thanks again. I’ll check with my manager and programmer on Monday but I just wonder if when we set QuickView as a defualt viewer if it was set to as the default viewer for file types other than Office 2000 files. I’ll post back to update on what I find.

Thanks for the response Hans!
I’ve just found a post at the microsoft.public.office.misc newsgroup and to quote the MVP who responded to an inquiry:
“compatible in both directions with Office 2000 Professional”. Hmm. As to patterns, so far with I can see no pattern at all and there was no password protection on either Excel or Word. I do recall that when my law firm merged with another about 6 years ago we disabled many of the converters to discourage users opening and using WordPerfect files as Word since we were running into a issues with document corruption, and as well, wanted users to stop using WP but I would have thought that only the WP converters were disabled.

As far as posting a document, I’m working via remote access right now and would have to clean out the sensitive information. I will try to get the lawyer’s permission on this on Monday.

Hi MaryAnn, one of our lawyers who uses 2003 on her home pc had the issue when she used track changes. Once we accepted all track changes and turned them off entirely the problem disappeared. I was leading her through this by telephone – my home to her home so I couldn’t vnc to her so I don’t have too much information about her setup except Windows XP, Office 2003. Whenever possible we discourage our users from using track changes.
Paddy

I’m guessing you don’t have “Always create backup copy” turned on either?

Thanks Jezza, Mrs. J & Sammy B. Well here’s what I’m doing. I loosened up some of the skin at the neck part, put a little stuffing in there, used what was left of neck skin to anchor (using my needle and thread skills!) and the rest I’m putting into double tinfoil and will pop that in oven about an hour before it’s done. Took Sammy’s idea of a little sausage, cooked that with onion and added it in so hopefully the lot in tinfoil with still be moist and flavorful! Put cut up potatoes, carrots and onion under the turkey to fill the cavity to add flavor and moisture.
Here’s hoping my name won’t be mudd when it’s all done … Paddy