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Originally I had installed Office XP, but after uninstalling BOTH versions, I did not reinstall the XP version (the trial version that had come pre-installed on the computer was accidentally activated when I tried to open an office document simply out of habit prior to installing XP – I had asked questions about that on the Office General Forum yesterday – but all the non-Outlook issues seem to have resolved themselves after removing XP)

-c

I am still trying things.
I went to the Windows Help and Support Center and looked up that error message. It referred me to an article at http://support.microsoft.com/kb/287072/, But as I was following the steps, I created a new profile as instructed but then it said

“There was an error accessing your system registry”

The MS Support Error Message search doesn’t seem to bring up anything useful for this error in Outlook.
So I’m still frustrated in my attempts to get Outlook to run on this machine.

I was afraid that was going to be the answer! But thank you. I’ll have at it this evening.
-cynthia

That worked!
Thank you Hans.
We sure are mystified, though, as to the source of the problem – but armed with the ability to correct it if it happens again we’ll now forge ahead with our work.

-cynthia

I had a similar problem that we solved just last night, only the receiving program was Outlook Express.

We were able to access the exe file by going to Tools>Options>Security and turning off the option to block access to files that might be viruses. Then we opened the email, saved the attachment to the drive, and turned the option back on.

We did not have to have the email resent. The attachment on the original email simply became accessible while the option was turned off (and was inaccessible again when we turned it back on).

I don’t have Outlook on this computer, so I can’t try it for you, but you might see if you can find a similar option or preference and turn it off.

Hope this helps.
-cynthia

Thanks! I downloaded it, reativated the original file (by changing the name back), and tried it. It appears to have successfully deleted the offending name!

Wonder what they were thinking when they created a “storage unit” for that information that was so difficult to find and correct!

Thank you very much.
-cynthia

I am having nightmares with this nickname thing! But thank you so much for at least pointing me to the source of the problem. I’ve renamed the file also, and the problem went away.

But then, a short while later I created a brand new wrong address for someone and now I wonder – – do I have to delete this whole file and start over every time it gets an error in it that needs to be fixed? I have many many times right-clicked on addresses in the “to” line and changed the address in the “properties” box that comes up. Sometimes it takes, and often it doesn’t. This baffles me.

There are also some names – including my partner – that it will not remember. Sometimes it is there when I start typing, but more often it isn’t.

But the important issue to solve, is the first one: whether there is any way to correct wrong information in that file without deleting the whole thing. I tried mousing over the wrong address and deleting it, as Hans suggested, but it didn’t work. Perhaps I misunderstood just exactly what and at what point I was to be mousing??

Thanks for any help on this. It has caused more than one person to become extremely annoyed with me when emails went to addresses they didn’t want me to continue using.

-cynthia

Thank you. These seem quite helpful. And I now also have more of an idea what may have contributed to the problem in the first place (I leave the program running for hours, the file had become very large, and the compaction was running while the program was closed ALL apply!!! Yipes. Who knew??)

Thanks,
-cynthia

I see this post was awhile ago and wonder if you solved the problem. It happened to me this morning. OE asked to compact, I said yes, and after compacting, nothing newer than August 2007 is in the inbox. Other folders appear to be (thank goodness) unaffected.

I am using OE6 and XP Home.

I did a hard shutdown and restart (I have previously had issues with messages disappearing after I do several searches and this has always cured it – this experience on more than one computer). That didn’t work. I did a system restore to two days ago, and that didn’t work either.

I have OE set to display all messages, not just those unread.

I read a post on another forum where the inbox.dbx had gotten too big and this apparently caused the problem, but in her case it also created an inbox(1).dbx file and her tech guy was able to recover everything from there. A Windows search on my computer reveals no inbox(1).dbx folder.

I have not reinstalled any backup files, so nothing so far has been overwritten. I still have messages from the past couple weeks on the server (I download messages to two computers and clean up the server about once a month), but when I hit “send and receive” they do not download, which seems to me to indicate that there is at least a record that they WERE downloaded, whether or not they still exist anywhere on my harddrive.

So – I CAN recover the data from the other computer and the backup – but anything that came in since the backup will not be organized. So if there is any way to recover it from this computer that would be great.

Thanks,
-cynthia

Thank you Hans! It’s been too long since I played with the linked tables, I guess.
I’m away from that computer now but will try that when I get back later today and expect that it will lead us to the answer to the problem.

-cynthia

Well, now there’s a simple solution!

Thanks
-c

Thanks Ian. I didn’t know about the options window.
But the thing that baffles me is that I select “final with changes” but the next time I open the document, it has reverted to “final” and I have to reselct “final with changes” to see them. How do I know what he’ll see when he recieves the document on email and opens it? If he has to hunt for a menu somewhere this won’t work.

thanks,

Hi John,
I had asked the question at a point when I was deciding whether to even get a palm (the ability to use it with my Access DBs was a major part of the decision, since I manage most of my contact info and a lot of other things in Access). I did finally decide that I could use one, but have only just purchased and begun to learn to use it (Palm LifeDrive) over the past four weeks. I was actually just about to dig out this old thread to review it.

The device came with ads for a bunch of software, including something called OfficeSuite Professional 6 (which online is now 7) which it says runs Access programs. It says you can work with Microsoft Office native files – so I’m wondering if anyone has experience with that one? I’m thinking that means I wouldn’t have to create new totally new files?

That’s the update I have for now. Thanks for reviving the thread and saving me the search!
-cynthia

Well, we don’t really know what happened. But in the end it seems to be that what actually printed was right and what was on the screen was wrong.

The screen showed 53 pages 33 labels each on one computer, and 59 pages of 30 labels each on another computer (that’s because the second computer has the situation you describe Mark – it formats for a printer that it thinks can’t print the bottom row of labels). Of course each set of labels was a few short on the very last page, but a quick look looked like every other page was set up as normal with all labels printing.

I did try your idea of making a completely new report – not labels ( we had already tried that – same results). I made a report that had just one member per page. That one came out fine: 1588 pages.

When we took the time to match the printed query name for name with the printed labels, it turned out to be right. Don’t ask me how! I was hoping for a higher tech (faster) check, but in this case the old fashioned method did it I guess. For once we can be glad we don’t have more members!

So case closed – even though what shows on the screen for those labels certainly remains a mystery.

I found how to do it. Ironically, the Microsoft site has instructions that ask me to choose nonexistent tabs and click on nonexistent fields (at least on my computer they are nonexistent) but I found instructions via Google on an Amherst College website for how to connect to their network that I was able to simply walk through until I got to the place where the workgroup name could be changed and put in my own appropriate name.

If anyone else is trying to do this, the site that was helpful is here

And the Microsoft site that describes what I need to do perfectly but has steps that are impossible on my computer is here

-cynthia