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Hello–I too have a Win 7 64 bit notebook. Shortly after the upgrade to IE 9 I started having the banking problem. I was also unable to view video on Hulu & PBS. No installation of Adobe Flash Player was recognized on either version of IE 9. Nor was Adobe Reader 9.1 MUI. I even tried the beta of the flash player. No joy. I reverted to IE 8 with the same result. I installed Foxit Reader and can now print bank statements with IE 8 32 bit. Still no progress on the flash player.