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No replies! I followed a recommendation to move my pptx file up to a higher level and then created a new wmv video file. Same slide/audio mismatch as before. I then changed the extension on a copy of the Powerpoint file from pptx to zip. Examining the underlying files I found no obvious discrepancies: the individual slide files appeared to reference the correct audio files. Suspecting that there might be a bug in the video conversion segment of Powerpoint 2010, I downloaded Camtasia, which is free to use for a month, and succeeded in creating an mp4 video file which is an accurate reflection of my pptx file. That seems to offer evidence in support of my suspicion about a bug. Thank you Camtasia!

When Daisy (pseudonym) tries to send a message from her office PC to her Yahoo address, the office ISP sends this:

This is the mail system at host (office ISP)

I’m sorry to have to inform you that your message could not be delivered to one or more recipients. It’s attached below.

. . .

The mail system

: delivery temporarily suspended: host
j.mx.mail.yahoo.com[66.94.237.64] refused to talk to me: 421 4.7.1 [TS03]
All messages from 80.87.72.8 will be permanently deferred; Retrying will
NOT succeed. See http://postmaster.yahoo.com/421-ts03.html

Clicking on the link and selecting 421 4.7.1 (TS03) All messages from x.x.x.x permanently deferred
yields this:
This error message indicates we are seeing a high volume of messages from your IP address that is a characteristic of unsolicited, bulk emails. While this is a temporary SMTP error code, we do not recommend attempting to resend your messages until you examine your subscription practices and lists, and implement changes to ensure that your messages are sent only to users who have requested it. Please visit this page to review our best practice recommendations.

If you have deployed significant changes or feel you have received this message in error, you may contact our Postmaster team by filling out this form: http://help.yahoo.com/l/us/yahoo/mail/postmaster/bulk.html[/b]

Daisy does not send bulk email. Am I right in assuming that some spam artist has captured her email address? To complete Yahoo’s form requires a level of knowledge neither of us possesses.

I gather that her first step should be to change her password. If that fails, what next?

I had the Firefox add-on Foxlingo 2.6.5 enabled. I disabled it and that stopped Google translate. Don’t ask me why, but if you have Foxlingo enabled, give it a try.