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Check that the sound that the reminder is supposed to use is valid. If a sound assigned isn’t where it should be, the reminder won’t appear at all. This happens with Outlook 2000 and I very much doubt that MS would have fixed it.

I might be wrong, but I think that Outlook uses some Internet Explorer code to view HTML. Have you tried clearing all the IE caches? What version of IE are you using?

Also, any Access 97 databases will need to be converted to Access 2000 for them to work properly. This is no small task in a large organisation. You have to upgrade all the people using a particular database in one fell swoop or some simply won’t be able to use them properly.
And Outlook 2000 SR-2 is horrible. I’d advise Office 2000 SR-1. Been using it for a year (whilst supporting 97 SR-2 for other people) and 2000 beats it hands down. Still has loads of old bugs, but hey, after 10 years you grow kind of fond of them!

Thanks Mary! I ended up going to Microsofts Techweb and found a couple of fixes, one didn’t work and the other did. FYI it’s these two:
http://support.microsoft.com/support/kb/ar…ENG&SA=PER&FR=0
and
http://support.microsoft.com/support/kb/ar…s/Q264/8/72.ASP
This second one works fine.

Many thanks for your help

K