Replies

Hi Charles, I’ve just checked that at your suggestion. The only things blocked were word97 and earlier. I removed the blocks and still Word hangs.
Some of the macros were written when I was using Word 6 so it was worth a try.

I edited my macros only last month under Word 2007. I have a old computer running office 2007 so I can recover the text of the macros so the are not completely lost although the toolbars seem to be.

My template is named JMcC_Startup.dot and it is in the startup directory.

Thanks, Judith

Thank you, Judith

Thank you Charles and Andrew,
The .dot file shows up as a global template. However the macros don’t show in the Macro list. I’ve written one new macro in the Normal template and it shows in the macro list.
When I try to open the template, either directly or basing a new document on the template, Word hangs up. I think the template is too old. Other old templates also hang up but my more recent templates don’t but I am unsure whether any of my new templates have macros. I’ve always put all the macros in the one global template.
I think I should write a macro in a new template and try that as a global template.
Regards, Judith

Thanks Geoff and Andrew, I saw Geoff’s reply first and found the quick styles exactly where Andrew has said. I removed all but 2 of them. Previous experience indicates it is unwise to delete all of Microsoft defaults in case they ALL come back.
I has previously tried a Windows search but I had too many results (old versions and backup copies of my style sets and I could not make sense of what I found).
So thank you both for the solution.
Regards,
Judith

Thanks Jerry.
Looks like it’s less problematic to edit the registry than to download a third party Policy Editor. I shall give it a go.

Judith

Thanks Jerry. Yes I have tried gpedit.msc in the Run box. Windows cannot find it. Trying to find and download gpedit.msc just led to another dead end.
Judith

I interpreted their message as upgrading to coloured flags; it appears they are really discussing upgrading FROM coloured flags.
Thanks for the information.
Judith

Thanks for the link. It however makes no mention of coloured follow up flags. I am talking about coloured flags not Color categories. T

In the properties of “Personal Folders” there is a button “Upgrade to Color Categories”. The message in the pop-up box is ‘Do you want to upgrade multicolored For Follow Up Flags and Calendar Labels in “Personal folders” to Color Categories? This can take a significant amount of time, depending on the number of flagged and labeled items in “Personal Folders”, but you can continue using Outlook during the upgrade. Yes No’

This states that this is intended to allow Follow Up flags to be green, blue and other colours. I’ve even seen screen dumps of the Follow up flag colour choice but it doesn’t work for me.
Any other ideas?
Thanks

Hi CharlB,
You need to make the first section portrait.

I have experimented with both Word 2007 and Word 2010.
I think we have uncovered a bug where the mirrored margins fail to act.
If you set a portrait only document to mirrored margins (eg 5cm inside; 1 cm outside), it works perfectly.

If you add a landscape section BEFORE the portrait section, it kills the portrait section. The PORTRAIT sections PRINTS 5 cm left on all pages whatever the “mirror” “odd and even” “diff first page” settings are.

I then experimented with putting another portrait section before the landscape section, so the document is portrait – landscape – portrait. Both the portrait sections print correctly.

So I’ve narrowed it down. In a document to be duplexed with a wide binding margin, you cannot start the document with a landscape section. The first section must be portrait.

I didn’t experiment with margins in the landscape section. That’s covered in the replies from Charles.

Hope this helps,
Judith

Kim,
Thanks for your reply. You probably think, as I did, that setting the measurement units to centimetres will give metric margins. It doesn’t. It changes the text instead. The margins offered become 2.54cm, 1.27cm, 1.91cm, 3.18cm, 5.08cm.

So for example when I want a style with a tab at the right margin, I have to put it at 15.8cm. And a centre tab goes at 7.9cm

This is why I always set my margins to TRUE metric values, 2.5cm, 2cm or 3cm. And that is why I want metric preset margins.

I guess I’ll have to give up and use default tabs of 1.27cm, hanging indents of 0.63cm, snap to grid 0.18cm.

Thanks all.

Sorry I was not clear about which feature we are using.

We are trying to send each person his or her own details so that they can be updated. We are using the new feature in 2007 to “Collect data by using e-mail messages”. This feature allows us to send an update form created from each record in a table or query to the email address stored in that record.
So far, so good. It works perfectly for the Family table and qryFamily. 2 emails are produced; one for each record. We can send these emails and their replies can update the table.

The problem arises with the table Person and the query qryPerson. Only 3 emails are generated to the three discrete email addresses; we need to send 5 emails, one for each person, not one for each email address. This means that we cannot update 2 of the 3 people who have the same email address.

Thanks again for your time and effort.

Judith

Thank you for your reply.
I had to rename the sample database as a txt file to get it to upload.

Under 2007, sending update form for qryFamily produces 2 emails as required.
Sending update form for qryPerson only produces 3 files, one to each of the different email addresses, but we want one email per person (5 emails).

Does this make the problem clearer?

Thanks in advance,
Judith

Diana,
You can find the path to the global templates in Word 2002: Tools->Options->File Locations->Startup – Click Modify and note the path. I have written my own global templates which I put in my own directory and then set this Startup location to my own directory; this works perfectly.
I believe that any templates in C:Program FilesMicrosoft OfficeOffice10Startup are also loaded. If your user has the same template in both places, (that is, the default Office Startup directory and the one pointed to bu the File locations) this might cause the problem.
Best of luck,
Judith

(Edited by HansV to make URL clickable – see Help 19)

I have more information on the Forwarding problem.
a) It only seems to be on mail that I have sent. Received mail gets forwarded OK.
I found this reference on http://www.communigate.com/MAPI/problems.html%5B/url%5D
“Outlook 2002: this message will be sent via. —— When sending messages, Outlook 2002 does not show the name of the Account it will use to send them. No workaround needed, it does not affect the functionality”
It sounds like my problem.
After reading this comment I tried forwarding a sent email to my other account. The message appeared but the mail still went through.
So it sound like it isn’t a problem at all. However, I am still suspicious because I sent out an email in February to which no-one replied and several friends told me they didn’t receive. I guess I just keep careful watch to see if it happens again.
Thanks for solving my first problem. Your support is great.
Judith

Thanks Hans.
Deleting the wrong address didn’t work, so I renamed the outlook.nk2 file and the wrong address problem has gone away.
Many thanks,
Judith

Thanks Hans.
I’ve followed your instructions and reduced the Outlook file to 181Mb.
That size change will do for now.
Thank you so much.
Judith