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Her default printer is an HP Laserjet 4000 on LPT1. She has an HP 4500 color printer that is accessed via Novell Netware 6 network. I tried defaulting to the color printer but no change in the gray scale default. I restarted the computer and restarted the power point application but the default is still set to High Contrast. I have noticed that none of our other Power Point installations have the High Contrast option, just Color, Grayscale, and Pure Black and White.

Her default printer is an HP Laserjet 4000 on LPT1. She has an HP 4500 color printer that is accessed via Novell Netware 6 network. I tried defaulting to the color printer but no change in the gray scale default. I restarted the computer and restarted the power point application but the default is still set to High Contrast. I have noticed that none of our other Power Point installations have the High Contrast option, just Color, Grayscale, and Pure Black and White.

Thanks Phil, you’ve got it. I want to leave out the entire row (not just the merged field) if the amount to be merged is zero. So some letters might have just two rows others more and if all rows were included it might mean eight or so. I will check out your suggested upon my return from an appointment. Thanks for your response.

Thanks Hans, but I was aware of that possibility. What I really want is for the entire line, even the label for the field not to appear when there’s a zero amount. For example one merged letter might have four lines, another only two, and if all appeared there might be eight or so. I think Phil’s comment about the IF is what I need. Thanks for your help.

I’m going to play with these to macros, but I still don’t understand what I am doing that’s different than what everyone else is getting. See my previous posts to others who have responded. Am not sure how the two macros you talk about are initiated. Thanks, Judy

Thanks for responding. See my response to Howard in the previous part of this thread. I really don’t understand why for all of you it works one way and for me another. I have proven over and over that I CAN save templates as templates or documents and documents as either templates or documents. Am using the save as command. Have Word 2002 with service pack 2 loaded. I go to another computer with 2000 on it and it works as you describe. Let me know what you think and thanks for the response. Judy

OK, Howard, I tried what you said and mine works the the same as I previously mentioned. In my 2002, I can save both templates with autotext entries and those without as either templates or documents. At all times I am able change the file type to either template or document. That is not the case with my Word 2000 PC’s. I think you will have to come to Northern California and show me what you mean! I really am not a novice although this may sound like it! I have been supporting the Microsoft Office Suite for too MANY years and teaching it, too. I do know old dogs CAN be taught new tricks, but this is one I don’t understand, because I see no difference in my version. Are you using 2002 with service pack 2? Is there an option setting somewhere that could account for the difference in how our systems respond? Awaiting your answer! Judy

Phil, I beg to differ with you on this one. In version 2002 you can save a template as a document, at least I can. So, the difference must have been in prior versions and it was changed in 2002. I did what Howard suggested and went one further, save the document with a modify password on it. Think it will work fine for us, but just not utilizing the template capabilities. Thanks for your response. I was slow because I took a few days off, sorry to not be gone longer, sigh! Thanks again for your support.

Thanks Howard, I never even tried that. I will try that, but if that is so, why do we even use templates? Using a write only document would be the same. I have been away for a couple of days and just got back. Sorry not to get a reply to you earlier. Thanks again,

Thanks for your question Jan. No the problem doesn’t go away when you change printers. That was one of the first things we tried. Go figure. Check out my last response to Legare. Now we are wondering if it is going the be helped by updating some of our hubs. Thanks again, Judy

Legare, thanks for your additional thoughts on this annoyance. There are no circular references and or auto macros. We had already disabled our anti-virus software earlier to no avail–it made no difference. In the last couple of days we’ve discovered that there are a few others with the problem, too. A very difficult problem to figure out! And also since it isn’t threatening not high in priority if you know what I mean. We are looking at issues with some of our hubs and maybe this will be one of the things solved with increasing the throughput. Again, thanks for your time. Judy

Thanks Legare, we tried what you suggested. There were no add-ins running so that wasn’t the problem. I did go and change some Novell Client caching and commitment switches, but that doesn’t affect the lag time starting up an older spreadsheet. This is something we can work around, just more of an annoyance. Thanks so much for your thoughts on this one.

Thanks Wendell, your solution really was the right one although SP-1 didin’t make any difference. I got online Microsoft help on this issue and they referred me to a Knowledge Base solution on this issue. It is Q304387. They told me it didn’t work correct in Word 97 either, but I have to beg to differ with them because it worked just fine on the same files in previous years using Office 97. Thanks for your help, Judy

Geoff, Interestingly enough, we to have just been asked why form field couldn’t be edited, too. I tried downloading your VBA macro and running it. Here’s my problems with it. In order to even open the macro, I need to unprotect the document, then when I run it, it corrects all spelling errors except those in form fields. It looks like I have the macro setup just like yours, I did copy and paste and then went back and checked it. What am I doing wrong? Just FYI, I am not a heavy user of VBA, but I have written some simple macros. Will anxiously await your answer.

Andrew, here’s some more details. I talked to the user again. The figure is NOT part of a formula, but comes from a data collection system so it’s just a list of data by date and time. The state wants every time that a value reports in at greater than .79 for the cell to become blank or null. Glad for your help on this one.