Replies

Brett,
If I understand your question correctly, the following settings should work. OE creates some confusion, since even when you tell it to send in plain text, it will not appear that way when you create it (at least based on these settings). Try the settings, and send mail to yourself, and see if it works like you wish. Note: these settings do NOT use stationery, so please turn that off.

Under Tools-Options:
Send Tab
Check Replay to message using the format in which they were sent
Under Mail Sending Format, check Plain Text

Compose Tab
Set your HTML settings.

Click Apply/ok

Try sending and replying with plain text and html mail, to see if you get the result you wish, on my system, it does the following:

If I reply to html mail, it uses html, and takes the html email settings from the Compose tab.

If I reply to plain text, it uses a default arial font when you are composing, but the message is received as plain text (in a default courier font)

Great! I’m glad it all worked out

My understanding, and it seems confirmed by the documents you site, is that the config.msi, as well as the .rbf and .rbs files are used for an immediate rollback of a failed installation, such as a power loss during install; in which case, it would Rollback on restart. Once an install is successfully completed, they are of no further use.
I have deleted them before with no ill effects; but, you could always rename them all for now, to be sure you are comfortable before removing them.

Here is Microsoft’s take on the registration issue:

Microsoft Anti-Piracy Solutions Extended to Upcoming Versions of Office, Windows and Visio Products Worldwide

Office 2000 Registration Wizard

Yes, profiles tend to mess up installer settings. I would go ahead and try the program you downloaded.

After you run it, first, try to do an Office Repair; then, if that is successful, try adding the features you want.

I’m still wondering what steps you take, exactly, to get the problem to stop.
Also, when the problem recurs, have those steps been undone? Or is it a case that just changing to any theme causes it to stop?

This is puzzling. A couple of things…

Are you sure it is not the system speaker sound? You can mute the volume control, and see if it still plays.

Second, you say changing sounds or themes disables this, temporarily. Does the old them return on restart, when the sound recurs, or is it the same theme, but now the sound is there?

Did this coincide with anything special, adding or removing hardware or software?

That long number is a productid for the Installer, it should match the one found in the registry here: HKEY_CURRENT_USERSoftwareMicrosoftOffice9.0CommonGeneralInstallProductID.

If you would like to verify/check this:
Go to Start-Run. Enter “regedit”, without the quotes, and click ok.
Then navigate on the left to the key above, and look on the right for the value.

In your last message, you mentioned you use profiles, these are often the cause of confusion with the installer, but alas, each profile solution can be different. A couple of questions, if you know…

When you originally installed Office, were profiles enabled? If so, do you know which one you were using?
Have you added/deleted/removed any profiles, since Office was installed?
When you log in, do you log in under a profile, or do you hit the cancel button (or Escape key)?

I think so, but I’ve been using OL 2000 for a while, so I’ll let someone else jump in, if I’m wrong.

You mentioned in your first message you can make the sound go away, but it returns. What steps do you take, that makes it go away?

If you double click the address, a properties box with the address filled in should pop up, then you can edit it using standard editing techniques.

Howard,
I’ve had to deal with a bunch of Windows Installer errors, and I can tell you they can be very difficult to deal with.
A little history (basic) of what it does will help. The installer is a separate program that is used to install the various parts of Office, it is not actually a part of Office. This is important, since one of the first steps is to determine whether you have an Installer error, or an Office error. From the symptoms you describe, my guess is an Installer error.

Two things you can do, and I would do the first one first, and post any findings if you can.

1. Do a search of your hard drive(s) for office*.txt, looking for some files named “Office 2000 SR-1 Premium Setup(0001).txt” or similar (The name depends on the version of Office being installed). The files will each have a different number in the brackets, with the latest having the highest number. You should have 2 files with the same number, one having the letters MSI in the text (for Microsoft Installer). These are text files that log the progress of an install or change to the office software. Open both, and read through them, looking for any error messages. The MSI is usually short, and I suspect the one that will have your error. The other one is longer, and it will take a bit of reading. If you find any errors, you can post them, to see if they help us out. It is worth noting that these “may” give us better info than the error message you received during the install.

2. You can run the OFF2000: Windows Installer CleanUp Utility. Please, please read the whole page before jumping in to using it. The program at that page does NOT remove the installer, just the settings for it. These settings are what tells the installer what you have already installed, and where things are installed (for the most part, it has other functions, but those are its main ones). If you run it, follow the instructions, then, run Office Repair again, and see if it works. If it does, then you can go ahead and try removing/adding the features you were trying to add/remove before.

This method should hide the button

Select the button.
Select Format- Font and check Hidden Text.
In the Tools – Options – Print menu make sure that Hidden Text is not selected.

The button should now display, but not print.

Try the following: OL2000: (IMO) Save Password Setting Not Saved When Connecting to POP Server

The Company name can get stuck in a reg key, look at this document for instructions how to remove the key.

WD2000: How to Reset User Options and Registry Settings – perform the steps under To Delete the Data Subkey, please note this resets any custom menus and toolbars, but should also reset the Company name, if the other steps you followed did not.