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This is a Microsoft product problem…I believe it stems from the track changes feature mostly and also from the formatting funtions. I have this problem OFTEN and the only way to deal with it when it happens is to treat that particular word document as if it has a cold…you don’t let it touch anything else. You don’t move that formatting to another word document or that new word doc will also have the same problems failing to print or make a pdf with any text on it. I write press releases for an organization that produces several documents across many content providers and when all of the work is done I have to copy and paste the entire selection into a new word doc then click “text only” in the paste option field in the lower right corner of the pasted selection so that the paste action does not transfer any other hidden commands to the new windows document. Then I have to go through the new document with the old one next to it and reformat the new one so that it looks like the old one…but I cannot copy ANYTHING from the old document as far as formatting or it could transfer the corruption to the new document, and you will again be able to print nothing but blanks with a few underlines and the occasional image when printing or making a PDF…sorry but Microsoft strikes again…they invent 100,000 features but fail at the basic one of “PRINTING”…if a word processing program does ANYTHING right it should be printing…please Microsoft try harder… you are really messing with my personal time and productivity…why is it that Adobe does EVERYTHING better than you? They are so much smaller. Your office application completely fails to render HTML in the W3 standard ways, your word HTML creator produces nothing but jibberish. Your publisher program is quite a bit distant to adobe InDesign, your Internet Explorer programs are a complete joke…not to mention your long list of difficult to use mobile phones…and windows never ever seems to get easier to use regardless of the version…There have been virtually 0 user improvements in windows in the past decade despite 2000, ME, Vista, 7, 8. Your the biggest provider out there surely YOU could afford to hire someone creative enough to make an intuitive program launcher, and enough testers to get basic buggs fixed.