Replies

I am unfamiliar with that router hardware and cannot seem to find the manual online…… I do agree that it is probably the router although the coincidence of you losing your wireless network interface on that machine AND the router causing trouble at the same time is a bit improbable unless you have never used either device in those capacities before….

Google Actiontec gt704wg router and you will find all the info you need. Actiontec provides this DSL modem/wireless router to Verizon.
You are correct, I have not used the wireless capability of the network adapter or the router before.
I will contact Verizon Help next week. They have been helpful before.
Howard

Just tried another laptop, with the same results. Leads me to believe that the problem is in the router, not the laptop.
HH

Yes, I added the default gateway of 192.168.1.1 and the DNS servers as 192.168.1.1 and 71.243.0.12 .
Pinging 8.8.8.8 with the wire pulled failed, as did pinging the router at 192.168.1.1.
Both worked with the wire in.
I am going to try to refresh the wireless adapter’s driver and reboot. More later.
Howard

For a test you could assign a static IP address temporarily.

(this would be done on the Wireless network interface on the laptop)

Match these settings: (information taken from you working wired ipconfig results)

IP Address. . . . . . . . . . . . : 192.168.1.64 This needs to change to an unused address I would suggest 192.168.1.210. It would be good to ping the address with the working desktop before assigning it.

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1
71.243.0.12

After you get these settings on the wireless network connection, pull the plug on the wired connection and test if you have network access..

OK, we’re making progress. The static IP address, …210, worked. I now have Network Status of Connected, Speed 54 MBS, full signal strength. However, when I pull the plug on the wired connection I lose my internet connection. Firefox says “The URL is not valid and cannot be loaded.”
When I ping the IP address from the laptop, with and without the wired connection, I get 4 packets sent, 4 packets received.
When I ping the IP address from the desktop, I get Reply from 192.168.1.65 Destination Host Unreachable. IP 65 is my desktop, IP 64 is my laptop.

Thanks for your help.
Howard

Here’s a summary of where I am.
Molly, I rebooted the router but got no change. Figured the router was not the issue because wired LAN had normal connectivity to laptop.
My wireless network adapter is working fine. Light on my laptop wireless switch is now blue. It was yellow, so I guess that’s good.
On the Choose a Wireless Network screen I see my network (Howard) and another nearby network. Howard has signal strength Excellent, Limited or no Connectivity.
Sent the results of ipconfig /all to mercyh.
HH

could you post the output of

Code:

ipconfig /all

from the command prompt?

Here it is.

Hi Gerald,
Thanks for your suggestions. I did get it to work by doing the following :
In Device Manager I clicked on the Network Adapters and, lo and behold, the Intel wireless adapter showed up, but with a yelllow icon. Clicking on that I found that there “are not enough resources…”. So I disabled the 1394 adapter, then rebooted and the Intel adapter came up normal! Then I went to Network Connections and could see other nearby networks. Yeah! After logging into my network I got a status of Limited or No Connection. Clicked on Repair this Connection and found that it could not get an IP address. Do I have to do something with the DHCP setting? It is set to get IP Address Automatically.
Howard

The first Restart didn’t cure the problem, but a subsequent full shut down did fix it. Thanks for the suggestion.
HH

I just followed your advice and went to Nextag and found a nice low price for Office Pro (about $150). After drilling down a number of steps to a full display for that product it had a warning in red that said that this product was not eligible for the free upgrade to Office 2010! It is not clear why it is not eligible but a person can certainly be missing the desired result if they bought it based on one of the higher level pages.

Bill

Another reason that it’s not eligible is that Nextag may not be an “Authorized Reseller”.
Howard

Dick, thanks for the tip about fake Office. I’ll stick to the regular retail channels. I do need MS Office because I use Outlook heavily. I like the integration of mail, calendar and contacts.
HH

Google and Amazon do not necessarily vett the sites that pay to gain exposure on their search engines. Just because a site does show up there does not make it a safe site. I get sites all the time from Google searches that get a poor rating by WOT. Obviously Howard it’s your money, you can spend it the way you wish, but the old adage that “you don’t get somethin for nuthin” still applies. There are legitimate sites that are discounting MS Office 2007 products but not as low as shown on some of these sites, esp when a qualifying product gets a free upgrade to Office 2010. So Howard you can take the advice offered here, or not as you so desire.

Thanks for the info. I was just surprised at how many “discount” sites there are. I consider myself warned!
HH

I just click the link in your post. Still happens now!

Very strange. When I click on that link (in my post above) I get the correct site. I have no idea why you can’t.
Anyway, it’s not worth wasting any more of your time. Thanks for trying to help.
HH

That’s really strange. I got the link from Googling “ms office 2007 ultimate steal”. It’s the first sponsored link on the right, labeled “Buy Office Pro 2007 $118”. Also found the same link on Amazon. Web site is in plain English! Haven’t got a clue how you got to the Chinese site.
HH

Sorry, John, I left out part of the link. Here is the full URL:

http://www.buy2007pro.net/microsoft-office-c-1.html It offers Office 2007 Pro for $118.

Howard

Ted, thanks for your reply. I should have listed a couple of sites. Here are some that look OK, promising full retail boxed edition:
Cutesofts, Bulksofts. Could be the same company, as web sites look very similar.
http://www.buy2007pro.net/ displays as Software Store. Says 100% genuine, new and factory sealed.

Is it fair to assume that if it’s factory sealed the Product Key is valid?
HH