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For anyone who is interested, this problem seems to be a browser problem. The latest version of Firefox with the most up to date flash plugin still crashes. However, Chrome has no problem displaying the pdf. So rather than trying to un-install or try different pdf software, just install Chrome and you’re all set.
After years of using Firefox, I hate to have to learn a new browser. But after a few days, it’s actually quite intuitive.

Sierras………..I have the latest Chrome and I can not make it work for a download of “Whatsinstartup” it insists it wants Adobe but then it won’t read it. It gives me an error message that “whatsinstartup” was downloaded from an email. How do I force Chrome to read this application. It shows up in Explorer downloads with adobe but not with Chrome.

Thanks………….glenda

Ok I did the Macrium and did the explore image. Looks like everything is there, I also checked out my personal files and they are there also with their data in them so I am going to assume that everything is fine until I find out otherwise!!! And when I was done I used the “Detached Image” option.
So this is done for this backup.

Now I will start new thread because I have questions about what is on my Hard Drive.

Thanks again…………….Glenda:cool:

Yes I did the Verify image switch Macrium said everything was good. I have such a small amount of data on my HD time wasn’t a problem. Besides if you want something done right sometimes slower is better. Yes to do a restore just to check is drastic. Better now than later……….I guess. I will try your way and see what happens. What do you mean by mount the image as drive. Will I see that option if I fire up Macrium?

Ok I will start a new thread for my questions, after I check to see that I did indeed image the HD.

Thanks again for your help……………Glenda

Glenda,

Use NTFS since I know that it works that way from the drive I have with me.

You can set both partitions to Primary but ONLY the Rescue Disk partition is Set to ACTIVE. By default you can only set one active partition per physical device. :cheers:

OK……..I have done it Macrium verified it and everything is done. If you read my post before this one you will notice I had already done my 2mb using Fat32. Anyway it has worked. Many thanks for your tutoring. I could not have done it without you. Is there anything else I need to do to check and make sure everything is OK with the image?
I have a bunch of questions I would like to ask should I put them in a new thread, so everyone’s opinion can be read, or can I continue on here? These are about backing up.

Thanks again for all your help…………..Glenda

thanks medico…so do i need to worry at what spybot found?

glenda

Glenda,

Use NTFS since I know that it works that way from the drive I have with me.

You can set both partitions to Primary but ONLY the Rescue Disk partition is Set to ACTIVE. By default you can only set one active partition per physical device. :cheers:

forgive my typing…..i can only use 1 hand. my other hurts too much to hold up by itself to type.

ok…..i ran my setup before i got your answer, here is what happened. i ran as “fat32” and made my 2mb partition. made it primary and active. it worked!!!!! i got the same screens you did. “boot menu” and windows is loading files and then “macrium reflect” auto loaded. took 1 look at the screen and the clock and had to shut down to go to doctors. this is the first i have been back on the computer and am finding it hurts too much to try and understand what i need to do next and how to do it. retiredgeek just wanted to let you know the first part has worked and to say thanks again for your help. i need some more days to get the pain under control and i will be back to tackle the “back-up image” part,,,,,,,,,,,,,,,,,,,,,,,,,,,,glenda

Glenda,

Yes it does. Once you tell it this via the F12 screen it will find the “Active” partition and boot from it.
33097-F12-Menu

It would appear not. You should have gotten these two screens in succession.
33098-Windows-Loading
33099-Reflect-Boot-Screen

I would use your partitioning software and make sure you have the partition with the Macrium software {when looked at via Windows Explorer it should look like this}
33100-Macrium-Boot-Directoryset to Primary and Active. If so then I would try it on another computer if possible. If that fails then wipe the drive and start from scratch.

I’m sorry you’re having a problem with this but I’ll stay with you until we get it solved. :cheers:

NO biggie. I will eventually get it, think of all the experience I am getting:confused One day maybe I will be an expert:o:

I did NOT get the Macrium screen you did. And when I look at my “rescue” on e: drive I have $recycle.bin$ and then everything else you have. Another computer is not an option. So i will have to redo. Some questions first to make it clear.
1. do i use fat32 for rescue partition or NTFS?
2. will both rescue[e:] & backup[f:] be primary and only rescue “active”?

I am not going to be able to mess with this all day as I have Doctor appt this afternoon, this typing with one hand has got to go.

Thanks again for your help, very much appreciated…………Glenda

Glenda,

On most Dells it is F12 when the system boots that will let you select what media to boot from. F8 lets you boot into things like Safe Mode and Last Known Good Configuration.

HTH :cheers:

You are right about F12. I did it this morn. Don’t know if I was in boot from USB or not.
My questions are:
1. does Windows need to be told that my Rescue Media Disk is on USB drive e:/ [since that is where my boot info is, and backup will be on f:/] or will it find it itself????
2. after highlighting boot from USB device and enter this is what I got for the next screen “NTLDR is missing Press CTRL-ALT-DEL to restart. what does this mean?
After doing what it said the computer went to my log-in page and then onto Windows Welcome and then my regular Desktop. So I don’t think my Boot from USB worked.
3. OK now what do you suggest. Because I have no idea. Unless I redo the USB drive again.

Thanks……………..Glenda

Ok Gentlemen……………..thanks much for all the good advice.

Glenda

Glenda,

Did you manage to get the small partition set to Active? If there is no active partition the media will be unsuitable.
Also, I just looked back at my original post and it tells you to setup the small partition as FAT32. Well if you look at the two graphics above you’ll see that they are both NTFS. I don’t remember if FAT32 will actually work. :angry: I can’t test this at the moment since I’m traveling in the RV and don’t have a spare external drive for testing. I do know that NTFS works the only thing is you have to set aside a minimum of 4GB GB for a NTFS partition wasting some space but it may be worth it. Sorry for the confusion. :cheers:

Hi Retired Geek,

No problem with the confusion…….I can confuse myself.

I finally got the partition made and the “Rescue Media in the partition, and made the backup partition. I found the way to make it active. I had to highlight and right click to find the option to make it active. I also found that I had to go to “Other Tasks” to find “create rescue media” in Macrium and then ta da like a dummy I did not realize you have to click on “APPLY” to make all this happen. So I did it. Now if I could only find the option to “boot from USB device” to try it out. I also have a Dell laptop and F8 is suppose to be my “boot options menu” but there was no option to boot from USB. Soooo I will probably spend tomorrow trying to find that. Spent most of the day wiping the USB drive and then did a surface check just to be sure there is nothing wrong with this USB drive. So what’s another day messing with the computer.

I still have NOT set-up my new router. I wanted so much to get this computer backed up first. Anyway…………..thanks for all your help couldn’t have gotten this far without it.
Stay out of trouble in that RV!!

Later…………..Glenda

!. OK That was the first error message. Sorry 2nd error message did not show in thread……”Macrium Reflect” ‘Failed to create Win PE Reserve Media. The USB drive may be unsuitable, Please try another drive.’ Why is it unsuitable? Because it’s old?

2. OK

I was using”MiniTool Partition Wizard Home Edition 7.7″ NOT using Windows.

Both software free editions. Would Macrium Reflect paid edition take care of this USB unsuitable problem? How much is it?

I think I opened a can of worms and I don’t want to go “Fishing”.

Glenda

You could run a CMD admin prompt ( start > accessories > right click command prompt and choose run as administrator) and type in sfc /scannow then press enter and see if it finds any corrupt system files which it will try to repair.

Hi Curiousclive…………I ran sfc / scannow in CMD admin prompt and program did not find any corrupt system files.

Thanks for the info, I feel better now…………….Glenda

I still think it was because of download Tuesday because everything was fine until then. After that 4 days I couldn’t get on the internet. Finally called At&T to help me figure out what was going on. Found out IE was corrupt.

Read the receipt from the computer tech who fixed my computer and all he did was fix my start-up programs(they got messed up too) and set up Chrome instead of IE. He said if I really want IE 9 or 10 it would take 1 1/2 to 2 hours to fix @158 bucks. I don’t want IE that bad. Chrome is working fine except I lost all my favorites and am having trouble remembering just where I have been. I do miss the way favorites worked on IE but not IE and its problems.

Thanks again gentlemen
Glenda

Thanks Gentlemen for all your information. I need to absorb all this and see what I can do to get rid of the 15 MB leftover.

Joe you may right on the money. I will try that first.

Has anyone here used “SlimCleaner”? If so what do you think? It’s free.

Thanks again
Glenda

Don’t ever use passwords you can remember, except for one complex one. Use this password to open a password manager and let the manager store all the other passwords you require. Then you always have a copy and it’s easy to backup.

cheers, Paul

Thanks Paul……………no not storing passwords online. Too many hackers out there. I have a system I work with and don’t really need to memorize. I am using phases more and more now and that is helping along with numbers and symbols. So far so good.

Thanks for your info.
Glenda