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My iPhone stays connected and never looses the connection on its own, so the router is OK

The point is this. Now my own separate PC with my own Outlook has also lost all my contacts. This in addition to my wife’s own PC Outlook, which has the same problem.

So, on my PC, I brought back a system image backup from a few days ago, when all was fine with my contacts. This totally wiped the existing hard drive, and replaced all the partitions from it with the image vackup from a usb external drive. After restarting the PC with its recovered image now back on my HD, guess what? The contacts are missing from the address book! They were DEFINITELY there when I made that image backup. THERE MUST BE SOME WAY TO MAKE THE CONTACTS APPEAR IN THE ADDRESS BOOK. The .pst file MUST contain the somewhere!!!

Joe, I don’t find “People” anywhere in Outlook. How do I navigate to this menu. Sorry for my ignorance, but I would be grateful for step-by-step notes! Many thanks

OK, I opened device manager, uninstalled all sound drivers, rebooted, went back to device manager, and selected update (sound) drivers. All now fixed !! Hope this helps for anyone else with this strange problem.

Tried both, no success. Last time (now) I asked “tell me a good joke” it started speaking, and half way though it stopped, and then when I checked Sounds via Control panel, all settings were greyed out. Hope someone can come up with a fix for this!!

I make system image backups regularly, so I can recover emails from there. I did try to change her imap to pop3, but it didn’t work. Please give me the correct steps to do this! Thanks in advance. Errol

I thought the slideshow was working, but no, it still changes. When I right click the desktop, select picure, it shows 4 pic icons. The one it changes to is on the right of the one I selected (The new win 10 blue windows). I tried to delete the picture from my hard drive, but it would not let me do so. So, I then went to the Img0.jpg pic (the blue one), and right clicked, and selected “set as desktop background”. I did this 4 times altogether, and now when I go back and right click the desktop, all 4 of the icons show the blue pic. Maybe now it will keep changing to itself??!! I will wait and see. Unbelievable. FYI I have been programming computers since 1964, main frames, Vax, Data General minis, and Windows since ver 3.1. I have never seen this behaviour before.

It just occurred to me that the fact that the backed up pst file also had nothing in Inbox means that there is some setting which causes the contents of the Inbox not to appear. I’m sure the emails have not been deleted, but that this setting (view or whatever) is causing all this.

Jerry, how do I check the view options to show Inbox contents?

How do I do that?

Sorry, the heading is wrong. The Sent items are not cleared out. Also there were probably no emails in the Deleted folder either!

Thank you. This seems to be the answer – the slideshow. I still find it ridiculous that you cant just select the picture you want to use and expect it to stay that way!!

In Windows 10, I select background picture from the four that appear, but it does not stay selected, it changes the picture to one of the others from time to time. I want the selected background to stay always!

When I select Personalized, and Background, with “Picture” in the box, it displays 4 photos, including the Standard blue Win 10 pic.
This is the one I select, and it duly shows this as background. If I leave the computer running and come back say an hour (or less) later, I see the second pic of the four as background. I then click on the blue Win 10 pic again. This cycle just continues. It never selects either of the other two pics displayed. There is no way (right click etc) to unselect any of the pics displayed .

I found the fix in a posting at last. Here it is:

start your computer in safe mode. Please follow these steps.
a. Type advanced startup in search box on the taskbar and click “Change Advanced startup options”.
b. Click “Restart now” and then click “Troubleshoot”.
c. Click “Adavanced options” and then click “Startup settings”.
d. Click “Restart”.
This is how I’m getting around the problem:
Don’t touch the Synaptics Touch Pad after the computer re-starts
1. I’m now using an external wireless usb mouse
2. Open “Device Manager”
3. Expand “Mice and other pointing devices”
4. Double click on “Synaptic Touch Pad”
5. Click on the “Driver” tab
6. Click on “Update Driver”
7. Click on “Browse my computer for driver software”
8. Click on “Let me pick from a list of device drivers on my computer”
9. “Un-Check” the “Show compatible hardware” option
10. In the Left window under “Manufacturer”, I chose “Microsoft”
11. In the Right window under “Model”, I chose “PS/2 compatible mouse”
12. Click on “Next”
13. Close the “Mouse Properties” window
14. Click on “Yes” to re-start your computer
15. Problem solved. The Synaptics Touch Pad has full functionality plus I can also continue to use my external usb wireless mouse.

This problem will re-surface when the next Build is installed on your computer. Follow steps 2, 3, 4 and 5.
This time click on “Roll back Driver”. Re-boot your computer. Problem Solved. Hope this helps…

I have deleted (uninstalled AND deleted files) from Device Manager. However, when I reboot (which windows tells me I have to), then before I can do anything, it reinstalls the same problematic driver. I downloaded a program fro MS called wushowhide.diagcab which is supposed to prevent automatic updates (I am running Win 10 Pro). However, it does not show the updated (bad) driver in update history so I can’t selected it for hiding.

Very frustrated. If I touch the touchpad even in error, Windows 10 crashes!!