Replies

Everything still working OK after 4 days so looks like one or more of these tips did the trick.

Thanks again!

Did as suggested and now after visiting http://www.microsoft.com/genuine/validate it tells me my Windows is genuine, however it’s a bit soon to start believing so I’ll report back in a day or so or if something changes.

Bit too early to tell but despite the message (that incidentally just appeared without rebooting), so far everything is still working including Windows Update. I subsequently rebooted and so far this is still true. Am closing down for the day, tomorrow I’ll see what happens and if need be try the advice given in the link about rebuilding the database.

Spoke too soon, the message about not running genuine Windows is back again :angry:

See if the advice here is of any use: http://www.sevenforums.com/windows-updates-activation/272506-genuine-validation-error-installing-updates-fails.html
I am thinking especially of reply #7.

I was reading through that thread and in the end the problem seems to have resolved itself, I eventually managed to install the Intel RST driver and am currently downloading a couple of updates manually. IE history is now showing and I am able to download again so fingers crossed the message doesn’t come back again next time I boot up. I suppose I should really use the diagnostic tool again but am a bit afraid to do so in case it rocks the boat.

Anyway thanks to everyone who replied.

When I run the validation tool it says:

Install genuine Windows.
Files that Windows needs to work properly have been modified, removed, or disabled. To resolve, you need to install genuine Windows. Not to worry, we can help you with that.

And then expects me to pay 79 pounds for the privilege of purchasing Home Premium

I have now downloaded the MGA diagnostic tool (had to use Chrome as IE wouldn’t let me) and this is what I get, I can see something about tampered files and mismatches but don’t really understand what it all means:

Diagnostic Report (1.9.0027.0):
—————————————–
Windows Validation Data–>

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {4B11B23C-8ECB-4BF5-87CF-3E0878564884}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data–>
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data–>
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data–>
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data–>
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 – 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-800a_E2AD56EA-766-191_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data–>
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:Program FilesInternet Exploreriexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data–>
File Mismatch: C:Windowssystem32watwatadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:Windowssystem32watwatux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:Windowssystem32sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:Windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:Windowssystem32user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data–>
Office Details: {4B11B23C-8ECB-4BF5-87CF-3E0878564884}1.9.0027.06.1.7601.2.00010300.1.0.003×64*****-*****-*****-*****-3Q6C900359-OEM-8992687-000102S-1-5-21-3383447145-1327606879-3041315135Hewlett-PackardHP Pavilion dv7 Notebook PCHewlett-PackardF.0420090910000000.000000+000B2423207018400FE08090409W. Europe Standard Time(GMT+01:00)03HPQOEMSLIC-MPC100100Microsoft Office Home and Student 20071259BCB8FACBA8F3AKoCVCNKzGtFnxre9siKeUY7ny1Y=81602-925-0518266-686651

Spsys.log Content: 0x80070002

Licensing Data–>
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System – Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2802009
Installation ID: 001125195244534034993185753240419413232095389835320872
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 07/12/2013 16:09:18

Windows Activation Technologies–>
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:7:2013 15:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%system32sppobjs.dll
Tampered File: %systemroot%system32sppc.dll|sppc.dll.mui
Tampered File: %systemroot%system32sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%system32sppwinob.dll
Tampered File: %systemroot%system32slc.dll|slc.dll.mui
Tampered File: %systemroot%system32slcext.dll|slcext.dll.mui
Tampered File: %systemroot%system32sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%system32slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%system32sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%system32sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%system32sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%system32driversspsys.sys

HWID Data–>
HWID Hash Current: MgAAAAEAAQABAAEAAAACAAAABAABAAEAln3ct7bQsJ44dpgLyiweCjDwfk1iC5AFdlY=

OEM Activation 1.0 Data–>
N/A

OEM Activation 2.0 Data–>
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
ASPT HPQOEM SLIC-MPC
SSDT PmRef CpuPm

I do have the windows key on the laptop’s underside, actually I’m not really sure activation is the problem because it does say it is activated followed by the code (xxxx – OEM – xxxxxxx – 00010). For some reason it fails the “Genuine Windows” test.

I hope this is not considered hijacking but my problem is very similar and I couldn’t find anything more specific in the archives.

I have an HP Pavilion DV7 laptop running Win 7 Home Premium and a few days ago I fitted a Crucial 480 GB SSD in place of the original 320 GB primary hard drive that I cloned using Macrium.

Everything seemed to have gone extremely well until this morning when I started getting “Windows not genuine” messages. This has obviously blocked Windows Update and apparently several other things (e.g. browsing history), but I can’t even seem to get support from the HP website where I went to seek the Intel Rapid Storage Technology drivers that some forums seem to think necessary in order to resolve such an issue. I wanted to try and activate the product but I am told that Win 7 is already activated and so there is no option to do so. I am not sure how it can be activated if it’s not genuine but there you are. In short it seems a bit of a vicious circle so I would be very grateful if someone could suggest a way out.

Thanks for a really informative article about the possible pitfalls of a DIY installation, let’s hope Crucial and Acer take good note of your observations.

Graham

Actually if you read the other reply in Kim’s link you’ll see that it is possible with WSR as well if you buy the WSR toolkit that I think costs around 20 dollars. The problem is that speech recognition is not really able to do what you want because each user needs to create a profile that is trained and helps the programme to learn what you’re saying, for this reason you can’t just use any old voice and expect it to work with your profile. There are a few workarounds (such as listening to the tape and dictating it yourself using SR) but they obviously lengthen the process. There are several good SR sites with forums, you could start off here:

http://www.speechcomputing.com

Besides searching the archives you can ask questions on a wide range of SR topics and be sure to find plenty of very knowledgeable people.

Graham

PS
I see you don’t specify whether it is material that you yourself have dictated, if so you may have more luck although it will really depend on the quality of the recording (background noise, etc.)

Installation appears to be a bit of a lottery, I’m on 64-bit Home Premium and installed using Windows update. For some reason the installation seemed to continue even after rebooting (at least I saw several installing/configuring messages) but in the end all seems to be OK. I see some others have been less fortunate although I’ve also seen a lot of people for whom it installed smoothly.

Graham

What operating system are you using and which version of IE, are you saying the sound has never worked or that one day it had just stopped working? If the latter can you try a system restore and see whether it restores sound as well. Do you have any other devices (e.g. headset) that could be hogging the audio? Does the audio work on all other websites, i.e. is it just YouTube and nothing else? If so it certainly is rather strange, as an experiment you could download the video to your HD using a site such as SaveTube http://www.savetube.com/ and see whether you now have sound when playing with your favourite media player.

Graham

I take it you read this:

http://support.xbox.com/en-gb/pages/xbox-live/get-started/connecting/configure-your-wireless-settings.aspx

One thing you say (or don’t say) puzzles me, you presumably have to enter the router key in the XBox but you only mention “copying down the key from the Xbox”. Does the xBox actually appear on your network?

Graham

USB is probably the easiest, removing SD card and putting it into the adapter (a microSD card is usually sold along with the adapter) is also viable but perhaps a little fiddly. Depending on your setup and the number of photos, one other possibility is Bluetooth.

Graham

Graham,
I have been using Foxit Reader for some time now and it works well for me. Seems to be quicker than Acrobat Reader without all the Adobe baggage. FWIW.
Larry

I did try it some years ago but it was incapable of some basic operations including copy and paste and I dropped it almost immediately. Actually Reader 10 seems to have one or two nice new features, regrettably every time I open a file I get this error message, although as I speak it seems to have stopped doing it, really weird as it was doing it all day until I stopped work about half an hour ago.

Graham