Replies

Roderunner, you didn’t grasp the problem: after booting, I selected: start acronis, but the start up fails with the error-message I mentioned above: No Hard Drive, and then acronis closes again and goes back to the initial screen: select acronis or windows. if selected acronis, the story repeats itself, there does not appear any GUI and there is no way to tell anything to acronis.

Roderunner, oké Imgburn did its job very easily. Acronis TI(H) boots good, and then: ATI(H) has not found any hard drive. There are two of them (SATA) , and the bios recognize them. So what is this????

Roderunner,
I feel more and more like a dumby. I burned the iso, and then ?? It does not boot, it opens only if I mount it (as before from the harddrive.) What I’m I supposed to do with it ??

Sorry Roderunner,
I think you overestimated my knowledge. I cant get you Iso file working. I mounted it and copied the files to a sd-card, but that wont boot. Also I started in the mounted drive the mouse.com (the only file that can be opened) the promt-screen started, and than errors with com2; com3; com4 and the screen was gone again. Is this error maybe related to the problem of the Macrium boot-cd, that won’t work because of an I?O error.
After all I don’t have a combination of an image of C and a boot-cd (or card). So I still don’t dare to do the repair install and have still the 2 original problems. :confused:
Ferdinand

Roderunner , I got it. I tell you how it worked by Monday.

Roadrunner, yes I like to recieve the file. I finally succeeded in getting the Macrium making a recovery CD (win PE3.0) but the CD won’t boot: I/o error 0x00000e9. and without a working recovery-procedure I don’t start the repair-instalment of course. many thanks.

Dear Roderunner,
I have an image made by Macrium, and it verifies as good. I dont want to spent money on Acronis that will make an image, probably with the same workaround of using “pssnap.sys”. I just hoped that somebody knows why the Volume Snapshot failed and that by solving that, all other problems would be solved too.
I continue with Macrium, although the next step : installing the “windows automated installation kit” that willl make the recovery CD? will not start yet (probably because it tries to make a restore-point!!)

Still the same problems (see last post page 2 above). But one new information: I installed Macrium reflect free 5.1 and made an image of the boot-partition “C”. In the start-up of the image-making I got the message: “failed to create Volume Snapshot for C, result code 0x80042316 (using pssnap.sys instead)”. and Macrium made an image nevertheless. On a macrium-forum I found a proposed solution for this errorcode: vssfix.exe. But that does not work for me.
Can the failing Snapshot be the problem for my restore-point and back-ups???
For the moment I continue to prepare a the restore-bootdvd of Macrium to prepare a repair-instalment. That means that I have to trust that the image is good, although the snapshot failed.
Anyway, everybody all the best for 2013

Thanks all, I’m glad that my case gets so much attention and support.
Yes the repair install is probably the best (third party apps are not the problem, I have started without them, without success).
But I have only an upgrade DVD ( the instalment of win7 is done as an upgrade from XP to Win 7 ) and this DVD refused to do an upgrade again because the present installment is more recent than the files on the dvd. I follow now the instruction from the link of ruirib to make a new bootable win7 sp1 dvd. More news later.
An important argument for repairing restorepoint is also that every new instalment is horribly delayed by the efforts of the installer to make a restorepoint first. Only very few installers have the option to disable that procedure.
ferdinand

Update: there are a lot of warnings,
1- the win7,sp1 iso files are for repairs of (Dell) Oem instalments, with oem keys. I have an upgrade, with an upgrade-key. So I fear my key won’t work with this OEM-installation. ?? is it safe to use this ?
2- to obtain a Dutch version (and I need that, because the existing version is Dutch too. I can find only professional versions, from with I have to delete the ei.cfg file (there is a handy tool to do that) to repair my home premium version. Does that complicate the key-question (see 1) ???

Dear all,
1 – I have run SFC /scannow : no problems.
2 – I have used msconfig, but with all start-up off and all services on, no difference, No restorepoint, no windows Back-up.
if I shut of all services, but activate Windows Back up: Volume shadow copy; Remote Procedure Call locator; RPC endpoint Mapper; I cannot find DCOM service proces Launcher in the MSconfig screen. (it is there in SVChost-service). After restart, even the Systemprotection tab does not activate.
3- The systemprotection tab has the same content as the one of Roderunner (+ an extra F-disk with protection off ) although the lay-out is different
By the way, I can start svchost.exe only from the configurationscreen, no longer from start or by right-clicking as I could before. Even the “administrator” has no right anymore, only the “trusted installer”

I’m stuck again
Ferdinand

Thanks everybody for the additional information
I will start with sfc /scannow seems te easiest and most promissing.
Ferdinand

Thanks Jerry, I’ll try the clean boot (useful link !) to find out what service or what startup is conflicting – if any? (I use simply MSE and Microsoft Firewall)
and Roderunner, you mean that I can use Macrium Free to make restorepoints also or it is only an alternative to windows back-up ?

An account of the results follows in a few days, Ferdinand

Dear Jerry,

I have checked (step 1) every process – they and the dependency services, all start automatically.
I have redone step 2…..
Nothing. No backups, no Restore-point, both processes start and loop eternally.
There is another problem in my windows 7, who knows more than Microsoft ???

Dear Jerry,
Thanks for noting all this steps, as you can read in my first post, I had done nr 2 and most of nr 1 (the error code guided me to the same post at Microsoft-answers). But your explanation on the dependency services is new, I’ll check whether there is one that I didn’t see before.

Thanks, Ruirib,

I didn’t expect that reinstalling a commodo personal fireweall from 2009 and than reuninstalling it, could help, but it did.