Replies

Thanks Bruce. There is a lot of information there. I will look at it too.

Thanks for all of your replies. I am working my way through the pcstats.com article. I am learning far more about the innards of browsers and operating systems etc. etc. than I ever imagined.

I just ran TDSSKiller, didn’t get rid of the problem. Ironically now the Google search results send me off to an add for Norton Online Security!! Sense of humor?

Thanks for the reply. I am getting ready to do a clean install of Windows 7. I am running XP on a old Dell desktop that I have upgraded the ram to 3 Gig and Microsoft advisor claims that I have enough system to run 7. I plan on purchasing the Windows 7 Home Premium on disk. That means I will be installing a new Windows 7 after wiping out all my files and the old Windows XP. Are you saying that won’t get rid of the rootkit????

This is the site offering virus fix. I believe it is a “known” site. I keyed in the URL and did not get it from a search. I am thinking of trying Power Eraser after I have copied some important data files to DVDs. I have been usuing Norton as my security software for several months. Has anyone used Norton’s Power Eraser?

Found another possible solution worth investigating…..Norton Power Eraser…….has anyone used this? Norton also offers a virus removal service for a fee but if it works it may be worth it.

What do you know about a site called Fixredirectvirus.org? They claim they can fix the problem for $29.95. They also give instructions for a manual fix that looks pretty hairy to me. They mention files starting with TDSS.

Everything I have read calls this a rootkit and that it is the most difficult pc infection to fix. I guess the ultimate fix is to reload Windows from a cd. I am running XP SP3 but my cd is pre SP3. It will take days if not weeks to rebuild my system! What a bummer!!

I am sorry you have this problem as well. I have not been able to get rid of it and I have tried all the suggestions. I don’t know what else to try except rebuilding my system. I really dread that.

Microsoft Malicious Software Removal tool did not remove it. All of my google search results are still being redirected to various ad sites. The only way I can use Google results is to copy the URL and paste it into the address line. Still no response from Google support.

SuperAntiSpyware did not fix it. Manage AddON does not show it. Google is the derault search provider and the only enabled provider. It only happens when I click on any of the Google search results. I switched to Google Chrome and it happens there as well. I will not try Malicious Software Removal Tool. I really appreciate all of your suggestions and I will keep trying them. I have not heard from Google support.

Thanks, I ran Malwarebytes and that did not fix it. Now I will try SuperantiSpyware. I have also sent the information to Google support in hopes that they might fix it. I think I will abandon IE and try another browser.

Yeah Clint! WinRar is exactly what I needed. Thanks for your help. I have installed it and used and it is great. Thanks for your help.

I backed it up to a USB external hard drive using Vista backup which created zipped files. Vista created 298 folders each of which contains nested folders and after I have opened each folder I can finally see the individual files. It is a long search for the files that I want. Is there anyway to speed up the process? I know Vista has a neat restore Wizard but I haven’t found anything in XP. I have been using using brute force, that is, manually opening each folder until I find the files.