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I looked at the tutorial but it didn’t seem to do what I wanted.

I need to have a basic mail merge with the possibilty of repeating 3 or 4 fields for some documents. Maybe I’m just having a slow brain day

I had some trouble remembering this, but did some research.

The previously posted link was no longer very helpful, but I found what was needed at http://freeforum.avg.com/read.php?12,12579…6301#msg-156301%5B/url%5D

To prevent any future confusion I’ve attached a pdf with the information from the AVG forum

Just a quick follow up foar anyone who is interested… the fix described in the previous post has worked… the latest edition of Widows secrets is in HTML as it should be!

(Edited by HansV to make URLs clickable – see Help 19)

Thanks for the suggestions but I think I may have solved my problem.

I googled and came up with a solution on the AVG forum (here) apparently this is a common problem after installing version 8.0 of AVG free. I will have to wait now until the next ‘problem’ email.

There has been some internet discussion about the issue with Outlook not displaying all HTML email. It seems Outlook no longer uses IE7 to display emails, it is now using Word . (here)

I will post the result of the fix as soon as I know.

This really is frustrating… I have not changed any settings with the senders… my Woody’s Access Watch, Office Watch and Office for mere mortals is in HTML format but the Windows Secrets is in plain text. It is being sent as HTML as it is unreadable because of the code. The following is the first few lines from the last newsletter:

If your software garbles this newsletter, read this issue
at WindowsSecrets.com.

Windows Secrets
logo

YOUR NEWSLETTER PREFERENCES Change

I really feel I’m going nuts, I can’t seem to find any setting to change to fix this… it makes no sense that some work and some don’t!

Thanks for the response but no clues there… the ‘read all standard mail in plain text’ has not been selected. I really think I’m losing the plot!

Thank you both… that worked. I really thought I was going crazy. I hadn’t heard there was any problem with using the Single format, I certainly wont be using it again!

Success at last… found the answer at Microsoft 308418. I needed to set the permissions for all of the sub folders as well as the main folder!!! Thank you to all for your suggestions.

Dr Delete was able to remove all the ‘corrupt’ files but the folder and all sub folders remain. I tried the sub folders separately and that didn’t help either.

Thank you all for your suggestions… I have downloaded Dr Delete and hopefully that will remove the offending folder. I guess the cause of this problem will remain one of the mysteries of life!

The screen shots are of the old, problem, folder. I definitely have Office XP Pro. I did have another user account on this computer at one stage but returned to a single user some time ago. I do not login, Cheryl D is the default user with Administrator rights. I think I will have to try the Dr. Delete program suggested by Dr Watson.

That sounded like a possible option but it didn’t work. I did as you suggested but the folder had full control for everyone already and still would not allow me to delete.

OK…now this gets interesting…I just created a jpg file in JASC Paint Shop Pro and saved it to the desktop. I made a copy of the file also saved on the desktop. I created a new folder on the desktop and moved one file to the old folder and one to the new folder. The file in the new folder can be opened but the file in the old folder opens in MS Picture Manager as a little red cross (picture not available icon). The problem files in the old folder cannot be deleted. I have attached a file with screen shots of the folder properties…but it looks just like an ordinary folder to me.

When I tried to move the file “Desktop to move.doc” back to the desktop I got the following message:
Cannot move Desktop to move: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use.

I get the same message if I try to delete the file.

I’m using XP Pro, the files I used to test the problem were all created on this computer yesterday using Word 2003. I have been having this problem for a while now and I decided yesterday to really try to work it out properly by creating the test files.

When I tried to move the file “Desktop to move.doc” back to the desktop I got the following message:
Cannot move Desktop to move: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use.

I get the same message if I try to delete the file.