Replies

Well, I took my “single step” and ran the Disk Check, the results were “Volume Clean” and it was not as scary as I imagined. Thank you for the vote of confidence! I also re scanned my system as you instructed and the same results…..files are corrupt and could not be fixed. All three clean up tools are no longer on my system, can not find them when searching. Possibly removed when I did a system restore prior to beginning this post.

My system’s specs are: Dell Studio XPS 9000; Intel i7-920 Processor running Win7 Home Premium, 64 bit; 8GB Ram

Anak – Running the Disk Check looks extremely scary to me, but I guess it is something I should do. When I opened my event log, I noticed alot of cautions and alerts.

On the other hand I did keep a record of what cleaners the techs from Quicken had me run MSIClean.exe; qCleanui.exe and clean-uptool.exe. Yes, I do have the installation disk from Dell that came with my computer.

Anak – Thank you for the instructions. I ran the sfc twice as suggested……….some files were corrupt and could not be fixed. BUT the good thing is that my original problem is fixed and I have learned more about my computer 🙂 which is a good thing. Thank you again for taking the time to help me out.

Roderunner it is asking to run as administrator……how do I do that? I am not computer literate

Chowur, Thank you for your time. I have tried to run the sfc.exe to no avail, “system can not find the path specified” so I have printed out the Nir Blog link that you sent and will attempt to do that this weekend. I am not that computer savy so this is extremely scary for me. Will let you know how I make out. Again, Thank you very much for taking the time to reply.