-
WSack
AskWoody LoungerDid you download and install “Shell Object Editor”?
If so, run the program – it should show an empty list initially because it is not in “Expert Mode” by default.
Right-click in the window, select “Expert Mode”.
Do NOT change or delete any entry.
Please post the resulting screenshot.
Do NOT change or delete any entry until being advised. -
WSack
AskWoody Lounger1) search for “iconcache.db”
2) delete all instances of iconcache.db
3) shutdown, then – restart
4) shutdown, then – restart [sic!] -
WSack
AskWoody LoungerNo (extra) drivers needed.
o Remove the USB stick
o Delete the file WindowsinfINFCACHE.1
o Restart Computer
o Insert USB stick directly into USB portMaybe you have to try another USB port
-
WSack
AskWoody LoungerSFC won’t help because it does not address the problem.
-
WSack
AskWoody Loungero Unplug all USB sticks
o Delete the file C:WindowsinfINFCACHE.1
o Restart Windows -
WSack
AskWoody Lounger1) unplug all USB devices except for mouse and keyboard
2) delete the file windowsinfINFCACHE.1
3) restart Windows -
WSack
AskWoody Lounger1) search for “iconcache.db”
2) delete all occurrences
3) restart Windowsor
1) use TweakUI to
2) “Repair Icons”btw, the first line must read
[.ShellClassInfo] -
WSack
AskWoody LoungerTry another version of your Nvidia graphics driver.
-
WSack
AskWoody Lounger -
WSack
AskWoody LoungerSounds like a problem with a shell extension:
-
WSack
AskWoody LoungerCreating a disk with post-SP3 updates for XP can be done with WSUS offline update: http://www.wsusoffline.net/
-
WSack
AskWoody Loungerright-click My Computer – Manage
browse the system eventlog -
WSack
AskWoody LoungerBut just in case…
In the registry, the (XP) pruduct key should be located here: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersion
The number is listed under ProductIdProduct key and Product ID are different things.
-
WSack
AskWoody LoungerYou may wish to google for “hp driver removal” (without the quotes)
or search HP’s FAQ and knowledge base. -
WSack
AskWoody LoungerDoes the following procedure (in EXACTLY that order) work?
0) turn off monitor and computer
1) pull the power plug off of the computer
2) if the computer has a power switch on the rear side switch it from 1 to 0
3) press (and hold for a few seconds) the on-switch on the front
4) repeat step 3)
5) plug in the power cord
6) switch rear switch from 0 to 1 (if applicable)
7) turn on the monitor
8) reset the monitor to its factory defaults via on-screen-display
9) turn on the computer
10) while booting, press the F8-key to enter the boot menu
11) select safe mode
![]() |
Patch reliability is unclear. Unless you have an immediate, pressing need to install a specific patch, don't do it. |
SIGN IN | Not a member? | REGISTER | PLUS MEMBERSHIP |

Plus Membership
Donations from Plus members keep this site going. You can identify the people who support AskWoody by the Plus badge on their avatars.
AskWoody Plus members not only get access to all of the contents of this site -- including Susan Bradley's frequently updated Patch Watch listing -- they also receive weekly AskWoody Plus Newsletters (formerly Windows Secrets Newsletter) and AskWoody Plus Alerts, emails when there are important breaking developments.
Get Plus!
Welcome to our unique respite from the madness.
It's easy to post questions about Windows 11, Windows 10, Win8.1, Win7, Surface, Office, or browse through our Forums. Post anonymously or register for greater privileges. Keep it civil, please: Decorous Lounge rules strictly enforced. Questions? Contact Customer Support.
Search Newsletters
Search Forums
View the Forum
Search for Topics
Recent Topics
-
Defunct domain for Microsoft account
by
CWBillow
3 hours, 56 minutes ago -
24H2??
by
CWBillow
31 minutes ago -
W11 23H2 April Updates threw ‘class not registered’
by
WindowsPersister
1 hour, 14 minutes ago -
Master patch listing for April 8th, 2025
by
Susan Bradley
7 hours, 29 minutes ago -
TotalAV safety warning popup
by
Theodore Nicholson
55 minutes ago -
two pages side by side land scape
by
marc
1 day, 14 hours ago -
Deleting obsolete OneNote notebooks
by
afillat
1 day, 16 hours ago -
Word/Outlook 2024 vs Dragon Professional 16
by
Kathy Stevens
19 hours, 16 minutes ago -
Security Essentials or Defender?
by
MalcolmP
22 hours ago -
April 2025 updates out
by
Susan Bradley
4 hours, 35 minutes ago -
Framework to stop selling some PCs in the US due to new tariffs
by
Alex5723
15 hours, 22 minutes ago -
WARNING about Nvidia driver version 572.83 and 4000/5000 series cards
by
Bob99
5 hours, 27 minutes ago -
Creating an Index in Word 365
by
CWBillow
1 day, 7 hours ago -
Coming at Word 365 and Table of Contents
by
CWBillow
23 hours, 26 minutes ago -
Windows 11 Insider Preview Build 22635.5170 (23H2) released to BETA
by
joep517
2 days, 11 hours ago -
Has the Microsoft Account Sharing Problem Been Fixed?
by
jknauth
2 days, 14 hours ago -
W11 24H2 – Susan Bradley
by
G Pickerell
2 days, 16 hours ago -
7 tips to get the most out of Windows 11
by
Alex5723
2 days, 14 hours ago -
Using Office apps with non-Microsoft cloud services
by
Peter Deegan
2 days, 8 hours ago -
I installed Windows 11 24H2
by
Will Fastie
14 hours, 18 minutes ago -
NotifyIcons — Put that System tray to work!
by
Deanna McElveen
2 days, 20 hours ago -
Decisions to be made before moving to Windows 11
by
Susan Bradley
1 hour, 29 minutes ago -
Port of Seattle says ransomware breach impacts 90,000 people
by
Nibbled To Death By Ducks
3 days, 4 hours ago -
Looking for personal finance software with budgeting capabilities
by
cellsee6
2 days, 12 hours ago -
ATT/Yahoo Secure Mail Key
by
Lil88reb
2 days, 12 hours ago -
Devices with apps using sprotect.sys driver might stop responding
by
Alex5723
3 days, 21 hours ago -
Neowin – 20 times computers embarrassed themselves with public BSODs and goofups
by
EP
4 days, 6 hours ago -
Slow Down in Windows 10 performance after March 2025 updates ??
by
arbrich
5 hours, 27 minutes ago -
Mail from certain domains not delivered to my outlook.com address
by
pumphouse
3 days, 14 hours ago -
Is data that is in OneDrive also taking up space on my computer?
by
WShollis1818
4 days, 1 hour ago
Recent blog posts
Key Links
Want to Advertise in the free newsletter? How about a gift subscription in honor of a birthday? Send an email to sb@askwoody.com to ask how.
Mastodon profile for DefConPatch
Mastodon profile for AskWoody
Home • About • FAQ • Posts & Privacy • Forums • My Account
Register • Free Newsletter • Plus Membership • Gift Certificates • MS-DEFCON Alerts
Copyright ©2004-2025 by AskWoody Tech LLC. All Rights Reserved.