• snoopyxl

    snoopyxl

    @snoopyxl

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    • in reply to: Problems updating Office 2019 Home & Student Click-to-Run #2316061

      I have Office 2019 Home & Student installed on my Dell 8930 desktop.  It  was installed in August.  I’m not clear how, or if it gets security updates.  I understand that it is a stand alone installation so Windows update does not have updates for it.  Is there a process where I can install security updates for this software?

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    • I posted 2 replies yesterday but have no responses .  Can’t get monitor out of sleep mode. Can I shut down PC and reboot.  What will that do to the download process?

    • in reply to: Macrium Reflect – Full Image Backups #2295545

      That partition is on the solid state drive as received from Dell.  I have not done anything to impact the drive.

    • I have determined that the monitor is in sleep mode by turning it off and then back on again . When I turned it on the sleep mode box was on briefly and then the screen went black again.  Need to know how to get it out of sleep mode .  Moving the mouse did not work.

    • I have tried the return key and pressing the mouse button, nothing happens.  The monitor is on.  I had a problem with this monitor when I bought it a few years ago.  It would not come out of sleep.  That’s why I set it to never sleep. I When I set up the new PC I set the monitor to never sleep.

      What would you expect to happen if I used the lower button on the PC to shut it down?

    • I followed the suggestion to let the installs progress. This morning I selected resume downloads. A few Intel updates downloaded along with the 1909 cumulative update. Then the 2004 began to download. I watched it for a few minuets until it reached 46% .Then I did some other tasks via few minuets .When I next looked at my monitor the screen was black.  It has now been over 2 hours with no apparent activity.  I’m not familiar with the activities associated with these major updates, but it appears to me that something very wrong has happened.

      Suggestions, recommendations??????  HELP!

       

      Dell XPS 8930 WIN10 Pro M.2 256GB PCle x4 SSD 2TB   HDD

    • I have attached a screen shot of the schedule settings.  By “revert” do you mean uninstalling the update?

       

    Viewing 7 replies - 1 through 7 (of 7 total)