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Thanks everyone. It was the latest version of Thunderbird, and we tried both the entire email address and just the name part. Just before we stopeed trying different combinations, I did see a reference to ‘Mail Plus’ on the Yahoo site, but I didn’t have time to chase it down. He does not have a premium account so that’s the answer. He can log in thru web mail and that will have to suffice until he decides what he wants to pay for.

Thanks again. I appreciate the quick response.