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I wouldn’t be so quick to make the assumption that I’m wrong (although perhaps I am).  TV and AnyDesk might be whitelisted by the big AV companies.  Software that gives remote access and full control to a remote user is bound to trip lots of AV alarms.  If it didn’t, they wouldn’t be doing their jobs.

Well that would explain why my account kept getting locked anyway.  Thanks for that clarification.

Never used Quick Assist, but from what I can tell, two big drawbacks are 1) no unattended access, parties need to both be sitting at PCs, and 2) no file sharing.  I might be wrong about this – as I said I’ve never used it.

“According to HitmanPro.Alert the file contains malware.”

Almost any remote-control software will get flagged as PUP/malware just because of the nature of what it is.  Think about it, you’re installing software that will allow someone (you, hopefully) to control your PC remotely.  Big flag for malware-checkers.

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rc primak

I haven’t tried Distant Desktop out, but one thing I see right off the bat is that it runs under Windows only.  That’s fine I guess if you live exclusively in the Windows ecosystem, but not so much if you have an iphone or a Linux computer.  I use AnyDesk which supports Windows, iOS (client only, due to Apple restrictions), MacOS, Linux, Android, FreeBSD, Chrome OS, and even Raspberry Pi!  Free for personal use but not free for commercial use.

I used to use Teamviewer, but every time I would use it to access my home PC from work, they would flag my account as commercial use and lock it.  I’d then have to send an email explaining that I was accessing from a work environment but that it still met the definition of personal use according to their TOS, and then wait for them to unlock it.  I got tired of having my account locked again and again so I switched to AnyDesk and haven’t looked back.