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Roger J Hogue
AskWoody PlusThe KB will only show, I believe, on computers that have other Windows 10 updates KB2952664 installed. Think of this update as an enhancement to the other Windows 10 “upgrade” enhancements.
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Roger J Hogue
AskWoody PlusMicrosoft released an update to the bad KB3097877. However, on my machine, with an Nvidia GTX570 video card once again, released an “optional update” for the video card driver. I believe most of Microsoft’s problems with fonts occur with a conflict between Nvidia and Microsoft. For people w/o Nvidia video cards, it would not surprise me that the update went thru reasonably smoothly.
This has happened several times in the past with Microsoft and font fixing updates. So be warned on your next machine, if you decide on Microsoft Windows, if you do not want your machine bricked, occasionally on updates, think long and hard about that Nvidia card. There will probably be conflicts that Nvidia will have to correct.
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Roger J Hogue
AskWoody PlusActually, satrow:
There is no defense for Microsoft. I remember 2013 was a bad year for Windows 7 patches. There were many times I sat there loading and rebooting each separate update seeing which update would cause my home built system to crash. One wonders what would cause Microsoft to change the update policy in Windows 10 from what is “working” in Windows 7 and Windows 8. I hate the Patch Tuesdays every month.
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Roger J Hogue
AskWoody PlusSince I do not use Outlook, I was not affected that way. But my Asus audio Center would not load for my Asus Xonar Essence PCI Sound Card. I have uninstalled KB3097977 and everything works fine again. However, Microsoft still says KB3097977 needs to be installed which I am postponing for the moment. Thank goodness for the setting Notify but let me choose to download and install updates.
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Roger J Hogue
AskWoody PlusFebruary 12, 2014 at 2:02 pm in reply to: [Solved] Firefox crashes after installing KB 2912390 after Feb 2014 Patch Tuesday #1438504Problem is resolved. Have uninstalled KB 2670838 and hidden the update. (IE 10 caused problems on my machine. Since KB 2912390 updates KB 2670838 have no problems. I believe the only reason I keep IE around is for the help files with various programs. Thanks again.
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Roger J Hogue
AskWoody PlusFebruary 12, 2014 at 10:21 am in reply to: [Solved] Firefox crashes after installing KB 2912390 after Feb 2014 Patch Tuesday #1438468Sorry about posting in two different forums. Which forum is more correct for this the Windows 7 forum or the 3rd party browser forum or another forum?
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Roger J Hogue
AskWoody PlusDecember 7, 2013 at 4:10 pm in reply to: ReImage or Efix or is the cure worse than the disease? #1427570One should always mention that one should only try these things with a working image backup so you can restore the image if things do not go as planned. This I noticed is also true for installing Windows updates. (excluding Security Essentials).
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Roger J Hogue
AskWoody PlusMicrosoft sent a optional patch to my computer telling me to update my Nvidia GDM. Once I installed that patch, the other kernel updates installed w/o any problems. Until I install that optional update patch any time I tried to install any of the kernel updates would result in my computer shutting down on reboot.
Check to see if in the optional updates you have a Nvidia update. Install that first.
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Roger J Hogue
AskWoody PlusTried installing each in sets of 3 and then individually. Each time upon reboot Windows goes thru a process and stops at 30% configured and then the computer goes dead. Rerun everything as did before (malwarebytes full scan Trend Micro rootkit and Kaspersky rootkiit and found nothing. Sometimes I spend more time blanking with the computer then getting work done with it. Also use Microsoft Security Essentials.
Strange thing is that the Windows XP updates went thru without a hitch with XP mode. 2013 has been a terrible year for Microsoft with these Patch Tuesdays.
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Roger J Hogue
AskWoody PlusOctober’s Patch Tuesday did a number on my machine. I will now only run updates from Microsoft (excluding Security Essentials) when I have a full complete image backup from my backup program ShadowProtect Desktop. I had hidden the update KB 2835361 from a few months ago. I tried installing all the 28 updates only to get up upon reboot the keyboard and computer going dead. I restored from Shadow Protect and got the computer working again. Installed the net framework with no problems. Tried to install the last 5 updates (non security) KB 2846960, KB 2852386, KB 2882822, KB 2888049 and KB 2888049 plus KB 890830. Installed with no problem? However, Microsoft took KB 2835361 and installed it or deleted that KB from the hidden updates tab. Anytime I try to install the remaining 10 security updates, the computer will not boot up. It goes thru the startup mode and then goes click and my Northgate keyboard shuts off. (Still have the keyboard plugged into the PS/2 port). Restored the C partition and am wondering what to do.
Roger
The remaining security updates are
KB 2874311
KB 2855844
KB 2862330
KB 2862335
KB 2864058
KB 2864202
KB 2868038
KB 2876284
KB 2883150
KB 2884256Computer is a homebuilt job.
Supermicro C7P67
Windows 7 Professional 64 bit (is valid) checked by MGA Diag.exe
16 gigs mem Crucial
2 1 gig WD Black hard drives
GTX 570 video cardHave run sfc scannow and malware bytes pro scan and ran Kaspersky’s TDSS and Trend Micro Root kit buster. Was clean. Am stumped on what to do. I wonder if installing or clearing KB 2835361 has somehow made it impossible to run those security updates.
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Roger J Hogue
AskWoody PlusWas just wondering in you check last Thursday’s Windows Secret Newsletter. Susan Bradlee’s had some excellent comments about a August Windows update. Some of her article is copied below.
Soon after kernel update KB 2859537 was released, there were reports of problems. As noted in the “Known issues …” section of the update’s MS Support page, “We observed that two games published by Trion Worlds (Rift and Defiance) did not start on Windows 7 x64-based systems after this update was applied. The game publishers have patched both the games, and the games are now compatible with security update 2859537.” I still don’t know why the code for a game would interfere with Ntoskrnl.exe and the other components of this update. As mentioned above, most apps run in user mode, above the kernel. Fortunately, the game publisher had a quick fix and all was well.
That wasn’t the only problem with KB 2859537, however. A significant number of Windows users reported problems launching any 32-bit application. Windows would display an application error with the code 0xc0000005. The update’s support page states that “This problem can occur when the system has an instrumented version of “ntoskrnl.exe” installed. We do not support this scenario.”
That’s a polite way of saying, “You’re running pirated Windows code.”
Again, the update wasn’t the problem; it was the version of kernel code running in the afflicted PCs. How can you tell whether your system software is legitimate? Follow these steps:
Click Start, All Programs, and then Accessories.
Right-click Command Prompt and select Run as administrator. In the command window, type in bcdedit and hit Enter.The command window will then indicate whether your machine is running a proper Windows kernel by not listing any kernel information. For example, Figure 2 shows that my daily-work system is using the normal Windows kernel. You can go to the October 3 issue of Windows Secret for the full article.
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Roger J Hogue
AskWoody PlusI had the same problem with my computer. I believe in the Windows Secret newsletter kind of dealt with this Check in the last month Susan Bradley’s comments about updates. If that installed and made a correction in a kernel that could trigger the Windows not genuine message.
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Roger J Hogue
AskWoody PlusTry rolling back to IE 9. When Microsoft installed IE10 on my machine, it quit working. Rolled back to IE9 and everything works. Have hidden IE10 and do not care if Microsoft says everything is fixed.
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Roger J Hogue
AskWoody PlusI had the same problem with my Windows 7 installation. If in the lower right hand part of the screen you get a 7600 error code, a solution is to shut down the machine and do a cold startup. However the problem still persisted after a couple of days. Ended up having to buy another copy of WIndows 7 from Microsoft (approximate cost $140)installed that registration number and have not had a problem since.
Actually, would like to know where NewEgg and others get off charging $330 to get a new copy of Windows 7. That seems excessive.
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Roger J Hogue
AskWoody PlusSaw this at another website: Copied down below. Wondering if this is a fix to an update from a couple of months ago. One that was first said to be critical by Microsoft and moved off the list. I had installed the update (do not remember the KB #) and then uninstalled the update. Wondering now if KB2835361 was there to fix that update and not seeing the update because I had uninstalled it, made crashing adjustments to my computer.
In testing,
I have several computers here that are failing on patch Windows6.1-KB2835361-x64.msu. This is indeed a Win7 X64 SP1 computer. Installs works on most computer – just failing on a few… See pertinent log entry below.
Command Interpreter running
Executing C:windowssystem32wusa.exe “C:Program Files (x86)LANDeskLDClientsdmcacheWindows6.1-KB2835361-x64.msu” /quiet /norestart
ERROR: C:windowssystem32wusa.exe “C:Program Files (x86)LANDeskLDClientsdmcacheWindows6.1-KB2835361-x64.msu” /quiet /norestart returned a bad exit code (2149842967)
ERROR(EXECUTEFILE) Failed to run command – 80004005
DownloadPatch ERROR: Failed to run commands (80004005).
Last status: Failed
SendPatchStatus: patch ‘Windows6.1-KB2835361-x64.msu’ status Failed at core. Result: 80004005. Adding to action history
Family Windows6.1-KB2835361-x64.msu, action 1, status Failed
Failed
RunPatches completed. 1 processed. 0 installed. 1 failures.
Reboot and rescan. Rescan set to false, so doing nothing.
Sending status to core
Thu, 25 Jul 2013 11:45:49 16784 18152 HTTP POST: http://OWGUSNY1LMS01.OWG.DS.CORP/incomingdata/postcgi.exe?prefix=ldlogonVulScanResults&name=idn2379_taskid3179.logz
Thu, 25 Jul 2013 11:45:49 16784 18152 Setting a proxy…
Thu, 25 Jul 2013 11:45:49 16784 18152 Setting socket timeout to 1000 * 60 * 4
Thu, 25 Jul 2013 11:45:50 16784 18152 Success
Freeing the compressed results.
In SendRequest: Action = SOAPAction: http://tempuri.org/SetTaskLogByFile
Manually running the patch returns this error: “The update is not applicable to your computer.”
![]() |
Patch reliability is unclear. Unless you have an immediate, pressing need to install a specific patch, don't do it. |
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